Bigtincan Readiness Description
Get your teams ready today to achieve greater success tomorrow. Equip all client-facing personnel with the necessary knowledge, skills, and insights to excel in their roles. Scorecards seamlessly monitor your enablement initiatives in conjunction with sales KPIs from your CRM, allowing you to pinpoint skill deficiencies promptly and address them swiftly. Alarmingly, almost two-thirds of enablement programs only yield mediocre results at best. With Bigtincan Readiness, you can navigate a more straightforward route to success by giving each team member the tools they need to excel. Serving over 1,100 clients across diverse sectors, Bigtincan Readiness has a proven track record of enabling teams longer than any competitor. Produce superior content, streamline training and onboarding processes, and master essential messaging. Furthermore, Bigtincan Readiness offers a comprehensive suite of solutions tailored to meet all your enablement needs, ensuring your teams are always prepared for success.
Bigtincan Readiness Alternatives
QEval
Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations.
Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention.
Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount.
QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations.
API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.
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Pipeliner CRM
Pipeliner CRM is the AI-powered sales management solution designed to put salespeople first, delivering an intuitive, visual, and engaging experience that drives real productivity and rapid adoption for mid-sized, large, and enterprise teams. With comprehensive pipeline management, advanced AI assistance, no-code Automatizer workflows, and embedded business analytics, Pipeliner eliminates complexity while scaling effortlessly—reducing the need for third-party tools and dedicated admins.
Key features include personalized user interfaces, multiple pipeline visualizations, automated approvals, relationship mapping, quota management, and AI-driven email support. Seamlessly integrate with Google Suite, Microsoft Suite
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360Learning
360Learning is the AI-powered platform that merges LMS and LXP capabilities to scale onboarding, employee development, and customer training. We empower L&D teams of all sizes to transform internal expertise into skills-based, collaborative learning programs for employees, customers, and partners. Through deep integrations with systems like SAP and Workday, our platform helps organizations build expert-led communities to upskill their teams effectively.
Trusted by over 2,500 companies—including Safran, Duolingo, and Cognizant—360Learning is a global leader in workplace education. Since 2013, we have raised $240 million, pioneered the collaborative learning model, launched the first AI certification for L&D, and founded the L&D Collective to connect learning professionals worldwide.
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Bridge
Bridge is a Learning (LMS) & Employee Development (performance management and skills) platform that uniquely combines learning management, career & skill development, and performance management – all in one easy to use solution.
With Bridge, you can consolidate your learning tech stack resulting in streamlined training and development programs, saved admin time, and a more engaging experience for employees and managers alike. Bridge offers each solution as a stand alone product or in one fully integrated suite:
LMS: Create, Assign, Track and Report on courses for onboarding, compliance, and skill development.
Performance: Enable managers to help their teams perform at full potential through tools like 1 on 1s, performance conversations and skill plans.
Skills Platform: Auto recommend skills to employees based on title, industry. Auto tag content with relevant skills and create mentorship programs and skills communities based skill profiles.
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Integrations
Company Details
Company:
Bigtincan
Year Founded:
2008
Headquarters:
United States
Website:
www.bigtincan.com/readiness/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Webinars
In Person
Customer Support
Business Hours
Online Support
Bigtincan Readiness Features and Options
Training Software
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Sales Enablement Software
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
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