BDM Voice Description

Choosing the right telephone system for your business can feel daunting due to the plethora of available options. For those who have the time, please continue reading to explore various alternatives. However, if your schedule is tight, feel free to reach out to us; our experts will assist you in identifying a solution tailored to your specific needs. BDM adopts a unique perspective on telephony solutions. We consider your particular business requirements, which may include factors like company size, geographical location, remote working habits, the number of locations, and available network connectivity, to recommend the most fitting solution. Often referred to as hosted telephony, Cloud Telephony, or VoIP (Voice over Internet Protocol), this system connects directly to a data network, minimizing hardware requirements. You can choose to use a traditional desktop handset, a desktop computer equipped with a headset, a smartphone, or even a combination of these devices, providing flexibility and convenience for your communication needs. This adaptability allows businesses to create a setup that best fits their operational style and employee preferences.

Pricing

Free Trial:
Yes

Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
BDM Voice
Year Founded:
2002
Headquarters:
United Kingdom
Website:
www.bdm-voice.co.uk

Media

BDM Voice Screenshot 1
Recommended Products
Try the cloud dialer that managers trust and employees love to use. Icon
Try the cloud dialer that managers trust and employees love to use.

Revolutionize your contact center with CallTools

Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.
Learn More

Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

BDM Voice Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

BDM Voice User Reviews

Write a Review
  • Previous
  • Next