Augment Description
Augie serves as a digital ally for shippers, brokers, and carriers, engaging in calls, sending emails, logging into various systems, collaborating with others, escalating issues, and performing a multitude of tasks to ensure the successful completion of intricate assignments, allowing you to concentrate on decision-making, fostering relationships, negotiating more favorable rates, and expanding your business. By carrying out essential functions, Augie empowers your team to enhance productivity, manage proof of delivery collection, schedule load bookings, conduct check-in communications, track shipments, and perform necessary verifications. Following a customizable workflow, Augie utilizes emails, calls, chats, and system interactions with dispatchers and drivers to swiftly gather proof of delivery documentation, facilitating quicker invoicing with minimal interruptions. Augie is designed to align with your operational needs and corporate values by adhering to your standard operating procedures, workflows, and principles to effectively complete challenging tasks. Moreover, Augie systematically extracts and retains valuable insights from conversations, emails, and load notes, thereby creating a comprehensive knowledge repository that equips your organization with all the essential information required for seamless operations. This innovative approach not only streamlines processes but also enhances overall efficiency in your logistics operations.
Augment Alternatives
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
Learn more about SearchUnify
LM-Kit.NET is an enterprise-grade toolkit designed for seamlessly integrating generative AI into your .NET applications, fully supporting Windows, Linux, and macOS. Empower your C# and VB.NET projects with a flexible platform that simplifies the creation and orchestration of dynamic AI agents.
Leverage efficient Small Language Models for on‑device inference, reducing computational load, minimizing latency, and enhancing security by processing data locally. Experience the power of Retrieval‑Augmented Generation (RAG) to boost accuracy and relevance, while advanced AI agents simplify complex workflows and accelerate development.
Native SDKs ensure smooth integration and high performance across diverse platforms. With robust support for custom AI agent development and multi‑agent orchestration, LM‑Kit.NET streamlines prototyping, deployment, and scalability—enabling you to build smarter, faster, and more secure solutions trusted by professionals worldwide.
Learn more about LM-Kit.NET
Hey Bubba!
Greetings, Bubba! I am a voice-activated AI dispatch assistant designed exclusively for truck drivers and small fleet operations. By simply saying “Hey Bubba!”, users can access a system that tirelessly operates around the clock to scour load boards for the best-paying freight options, negotiate rates with brokers, book loads, manage necessary documentation, and even provide route guidance during emergencies or address payment inquiries, all through voice commands, allowing drivers to maintain their focus on the road. This platform seamlessly integrates with key load boards, telematics systems, and the workflows of various carriers, featuring capabilities such as continuous load searching, automated negotiation processes, hands-free document management, real-time route assistance, and effective communication with brokers and shippers, all accessible via a mobile app. The Bubba AI platform streamlines the entire dispatch workflow, effectively removing the hassles of manual load searching, phone calls with brokers, and any downtime between loads by automating each step from finding loads to booking them and ensuring timely settlements. Ultimately, Bubba AI transforms the way truckers manage their logistics, enhancing their efficiency and productivity on the road.
Learn more about Hey Bubba!
Ten8
Ten8 serves as an AI-driven voice assistant designed specifically for freight brokers and third-party logistics providers, streamlining the entire process of carrier sales and tracking from start to finish. Available round-the-clock, it efficiently manages carrier calls, verifies MC numbers, shares load specifics, negotiates rates within set parameters, books loads, conducts check calls, and updates your Transportation Management System, allowing brokers to increase freight movement without the need for additional personnel. This AI solution autonomously manages routine communications with carriers, only forwarding complex issues to human representatives when necessary.
In addition to these features, Ten8 simplifies load board postings and carrier engagement by automatically posting loads to the appropriate boards when they are ready in your TMS, matching them with preferred carriers by lane, and initiating outreach in a matter of seconds. It seamlessly integrates with Microsoft Teams and is compatible with platforms such as DAT, Highway, Turvo, Twilio, and RingCentral, enhancing collaboration and efficiency. Developed by the creators of Trucker Path, the leading app among US truckers, Ten8 is engineered to optimize the logistics process and elevate operational performance.
Learn more about Ten8
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Company Details
Company:
Augment
Year Founded:
2024
Headquarters:
United States
Website:
www.goaugment.com
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Platforms
Web-Based
Types of Training
Training Docs
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Online Support
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