ArboStar Reviews

Summary: Great platform and an even better team behind it to support and they care each customer and it shows.

Positive: Every time I’ve had a question, I’ve spoken to a real person who knows the platform inside out. Fast replies, helpful demos, and never any “copy-paste” answers.

Negative: Nothing critical. Maybe just hoping they release more tutorial videos – I like to self-learn.

Summary: I wish we would have signed up sooner. Our sales process is smoother, faster, and much more effective now.

Positive: With auto-reminders, email follow-ups, and lead tracking all built in, we’re getting more conversions from every quote we send. The sales pipeline alone paid for the software in a few weeks.

Negative: We had to spend a bit of time setting up our custom pricing templates, but their support team walked us through it.

Summary: ArboStar understands arborists. If you want industry-specific tools, not a one-size-fits-all CRM, this is the way to go.

Positive: The modules are made for how arborist businesses operate – not some generic field service setup. I love the tree mapping, the service history tracking, and how customizable everything is.

Negative: A little intimidating at first because there’s so much it can do. But once we picked the features that mattered to us, it became second nature.

Summary: It’s like we went from static to stereo. Clarity, speed, and fewer mistakes. If you manage a tree crew, this will make your life easier.

Positive: ArboStar solved our biggest pain point: miscommunication between office and field crews. Now, job info, photos, and updates flow in both directions without phone calls. Everyone knows what to do and when to do it.

Negative: Mobile app sometimes takes a second longer to load in low-reception areas, but the offline mode covers us well.

Summary: Seven months in and still impressed—smooth operations, great support, and the team loves using it.

Positive: The app is intuitive, and even the guys who hate tech are using it comfortably. The real-time updates and drag-and-drop scheduling make life so much easier for our office staff too.

Negative: Took time to learn, but worth the effort!!!!!!!!!!!!!!!!!

Summary: On ArboStar for 10 months - definitely a good move for us.

Positive: Everything feels like it was made specifically for the tree care business. From job tracking to equipment management, it's all relevant and easy to access.

Negative: Slight learning curve in the first week, but after that, it's second nature.

Summary: The switch from our old system to ArboStar was far easier than expected. Their onboarding team ensured a smooth transition, helping us migrate everything from our previous setup — including client records, job history, and estimates. The QuickBooks integration was especially seamless, allowing us to maintain our accounting workflows without needing to start from scratch. Everything synced quickly, and we were up and running within a few days. The interface is also clean, user-friendly, and easy to navigate. While we encountered a few minor tweaks during the initial setup, the support team was responsive and guided us through effectively. Overall, it was a highly efficient and professional experience.

Positive: Transitioning to ArboStar was much easier than we expected. Their onboarding team helped us move everything over from our old system, including clients, past jobs, and estimates. The QuickBooks integration was seamless - we didn't need to rebuild our accounting workflows. Everything synced right away, and we were up and running within a few days. It also helps that the interface is clean and super intuitive.

Negative: No major issues so far. A few tweaks during setup, but support guided us through.

Summary: For anyone in tree care looking to modernize their workflow, ArboStar just works. It feels like it was designed by people who actually do this job.

Positive: Estimating used to be time-consuming – now it’s just a few taps. I can build estimates on-site with real costs already built in, convert them to work orders, and invoice without leaving the app. Massive time-saver.

Negative: Some of the deeper financial reporting tools were a bit overwhelming at first, but once I figured out how to customize views, it all clicked.

Summary: It’s honestly the most well-integrated arborist software we’ve tried (and we’ve tried several). Everything’s connected, updates in real time, and reduces our back-office stress significantly. Big thumbs up.

Positive: ArboStar brings every piece of our operations into one interface. From job scheduling to invoicing to internal messaging – it’s all connected and easy to navigate. I especially appreciate the visual job board and the GPS functionality that lets me see crew locations in real time.

Negative: Took a few weeks to get our whole team fully onboarded, but their training staff was patient and available every step of the way.

Summary: We’ve used ArboStar for over a year - it makes scheduling far less chaotic. The life changer for my team

Positive: The drag-and-drop calendar and crew assignment tools are top-notch. It takes a few clicks to reschedule or adjust. Everyone gets notified automatically

Negative: Took a few hours to customize it to our workflow, but worth it

Summary: ArboStar has helped us become more efficient in running our business, and now it is helping us manage our advertising spending. Worth it for sure.

Positive: New UTM tracking feature made advertising so much easier. We can see what marketing channels actually bring valuable leads and service requests. By knowing what is working and what is not, we have been able to more effectively manage our advertising budget by stopping wasteful spending and optimizing the most effective strategies. This has sharpened our bottom line significantly.

Negative: Learning the features took some time, but the support team greatly assisted and made the transition a lot easier.

Summary: Using the software improved our operations, reduced mistakes, and provided insights regarding our performance. This has enabled us to track our progress towards growth and improvement. For those in the tree care business looking for a comprehensive solution that addresses scheduling, customer communication, invoicing, fleet management, and more, look no further than ArboStar. It has greatly benefited our company, and I highly recommend it.

Positive: Before we implemented this software, we juggled multiple tools to manage our operations.Now, with this new software, all that is required is available at the click of a button. In my opinion, the best part is the scheduling tools. I can schedule the work based on the size of the job, where it is located, or how quickly it needs to be done. This ensures that our resources are fully utilized. Additionally, the app works offline in areas without cellphone coverage, which has been a game changer for our crews out in the field. All work done while offline is stored on the device and once coverage is available, there is no hassle with the phone automatically syncing the information.

Negative: The biggest challenge came from one of the older systems that we had data stored in that had to be synced with the new system. The team was great and helped overcome those hurdles, but it was at times frustrating when the data didn't sync correctly.

Summary: ArboStar has completely transformed how we manage our business. The time-saving alone has been a game changer, and the added benefits of automation have made our operations more efficient than ever. I can't imagine going back to how we did things before. Highly recommend!

Positive: ArboStar is a powerhouse for streamlining all aspects of our business. It’s packed with features that handle everything from job scheduling to invoicing and even GPS tracking for our team. The platform's ability to consolidate everything into one place has saved us countless hours, making us way more productive. The customer support team is always responsive and helpful, which makes a huge difference when we have questions.

Negative: It took a little time to train the team fully, but considering how many features are packed in, it's totally understandable. The learning curve is there, but once you get the hang of it, the system is incredibly intuitive.

Summary: Would I go back to how I used to do things? I couldn't dream of it. That alone, for me anyway, says it all.

Positive: This platform is absolutely phenomenal at automating tasks. That alone has been a game changer, but that's 1% of what this app offers. There's not enough space on this form to detail even a fraction of its features. If you want a true "do it all" app, this is it.

Negative: I had to train the team on the ins and outs, but the platform is surprisingly intuitive for how much information is jam-packed in there.

Summary: A catch-all business management platform that's specifically designed for arborist companies. Definitely one of the most useful apps I've used for work.

Positive: Very helpful to our financial reporting and record keeping. The financial side of the app, which is only one facet of what the platform offers, is like an industry-specific QuickBooks, and also supports QuickBooks integration (and a bunch more) if that's what you need. Very helpful.

Negative: I don't have anything bad to say about the app.