REVIEWS.io
Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.
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Birdeye
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Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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AppFollow
Discover the foremost platform for managing reviews powered by artificial intelligence. With this comprehensive tool, you can oversee user feedback, evaluate sentiment, and enhance your app's discoverability, all streamlined in one location. Utilizing AppFollow, you can effectively leverage user insights to maintain your app's prominence in app stores while steadily rising in rankings.
The suite of offerings encompasses:
- A unified review management system for all prominent app stores
- Automation for managing reviews, including tagging and AI-generated responses
- In-depth analytics covering user reviews, sentiment, app rankings, and competitive analysis
- Seamless integrations with leading platforms such as Zendesk, Salesforce, Tableau, among others
- A dedicated team of experts available to assist with app development, assessments, and market strategies
With over 70,000 satisfied clients like Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber, and Wargaming, AppFollow has established itself as a trusted resource in the industry. Their commitment to client success ensures that your app can achieve its fullest potential in a competitive landscape.
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ReviewBot
ReviewBot’s real-time review monitoring allows you to stay updated on customer feedback, ensuring you never overlook important insights. You can effortlessly receive reviews through platforms like Slack, Zendesk, email, or any other tools your team already uses. ReviewBot thoroughly scans customer feedback across various platforms, including the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, and Amazon globally. With user-friendly features such as filtering by star ratings, you can tailor notifications to fit your preferences. There’s no need to navigate multiple app stores or keep an eye on yet another dashboard. ReviewBot seamlessly integrates with platforms like Slack, Microsoft Teams, and Zendesk, allowing you to maintain focus on your existing workflow. By consolidating all reviews and reports in one accessible place, you can respond quickly and strategically. This proactive approach helps to safeguard your ratings and prevents potential customers from being deterred due to unresolved issues with your app or service. Additionally, ReviewBot provides a direct link for each review, enabling you to respond promptly within the app itself, streamlining your customer engagement process. This comprehensive tool empowers businesses to enhance their reputation while efficiently managing customer interactions.
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