Affogata Description
This is your new superpower to uncover customer preferences and sentiment. Every customer interaction on the internet, social media, or business applications can be captured and turned into actionable Customer Intelligences. Know your brand sentiment and key trends. Keep an eye out for your competitors. You can't miss anything with social, web and internal business applications. Affogata's flexibility in visualization and data export allows you to empower your team with curated insights. Affogata's instant reporting allows you to act quickly. Do not leave any conversation unattended. Watch how customers react to your messages and campaigns. Sentiment analysis adds context to your service and can increase your NPS. Find out what your users want and where your competitors are ahead of you. Identify influencers and trends on your private groups and social media pages. Get a bird's-eye view of your brand perception and be alert for threats.