We are a veteran owned business with over 70% veteran workforce, owned and run by former Navy SEALS. We are also a proud Official Partner of the Navy SEAL Foundation and an Executive Sponsor of the SEAL Legacy Foundation.
•Trident 1 is an industry-leading point of sale solution that helps gun stores monitor retail operations, process payments, manage customer relationships, and more.
• Trident 1 is the premier provider of the first all-in-one FFL software designed specifically for the firearms retail industry.
• Trident 1 streamlines and consolidates ALL systems into a single solution to save you time and money, and allow you to focus on giving your customers what they need.
• Trident 1 is a cloud-based software that can be accessed from anywhere on any device.
• We specialize in retail sales, range management, compliance, industry leading integrations, secure payment processing, and excellent US based customer service.
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Accurate Background
While we embrace the latest technologies, our focus remains on maintaining a personal touch with our clients. When it comes to customer support, we are always available to take your call and assist you, no matter the time or place, ensuring your business needs are met effectively. We pride ourselves on transparency and consistent communication throughout your experience with us. Our service teams are recognized as the most reliable in the industry, which allows us to boast a remarkable 90% resolution rate on the first call, contributing to a highly loyal customer base. If your organization conducts fewer than 100 background checks annually, you’re in for a treat as our self-service Small and Mid-Size Business Solution is designed to enhance your efficiency and save valuable time. In a world where compliance requirements are constantly evolving, our steadfast approach remains unchanged, providing you with unparalleled commitment to compliance. With regulatory and legal standards integrated into every facet of our technology, we help you mitigate risks, protect your reputation, and enjoy peace of mind while navigating the complexities of compliance. Furthermore, our dedication to customer satisfaction is at the core of everything we do, ensuring that you receive not only the best service but also tangible results.
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Cisive
Quickly secure the best talent with the leading employee background screening and monitoring platform available today.
Become part of the Cisive initiative to swiftly onboard top-tier candidates while effectively weeding out individuals who could jeopardize your organization, teams, or clientele. Enhance your recruitment strategies, simplify your hiring process, and mitigate risks to your business.
Swiftly bring on board only the most capable candidates while ensuring your workplace is protected with an impressive background check accuracy rate of 99.9994% every single time.
Easily navigate through intricate regulatory and compliance hurdles by tapping into our extensive 40+ years of industry expertise.
Address challenges promptly with our dedicated, always-available customer support that connects you with industry professionals.
Obtain a tailored talent solution that meets your specific requirements with our highly adaptable platform and services, avoiding the cookie-cutter templates offered by others in the market.
With our innovative approach, you can enhance the quality of your workforce while ensuring a secure environment for everyone involved.
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