Absorb LMS Reviews

Summary: For the most part it has been a good experience. Like using all new platforms, time spent getting to know it and use it helps a lot. Melissa has been wonderful in helping me through any challenges that I have had.

Positive: Melissa has been invaluable in helping me set up and manage the tasks that we need on the Absorb platform. Her support really turned around any frustrations that I had with the platform prior to working with her.

Negative: One thing I wish was different was that you can set the idle time per course, and not have it be one idle time (lock out) setting that covers all courses. I wish there was a little more formatting that could be on on the user side when complete a quiz. We weren't able to format one of of course in the way we wanted and originally thought was available, however, we found another way to still accomplish what we needed

Summary: While we have regular interaction with Tamar, we have also found most folks with whom we have connected at Absorb to be knowledgeable and willing to help. They have taken any concerns seriously and worked to help us resolve them promptly.

Positive: We were very fortunate to have "Success Manager" Tamar Lupo when we implemented Absorb! She is responsive and takes the time to explain things in a user friendly way - knowledgeable without being to "techy". Her ability to provide an overview of how we can get to our end goal both with what we have already purchased and but also new features or add-ons that may be beneficial -but not too "salesy".

Negative: This was a very expensive investment - and we went a bit over budget in our first year, but have managed better in our subsequent years with the support of Absorb team who made excellent recommendations to best suit our needs.

Summary: My experience using Absorb has been a good one so far. I have experience using different learning management systems as an Instructional Designer, so learning the different tools in Absorb was easy to learn. The homepage for the users to view and use is easy to customize and modify. I am able to add users easily, and edit courses with little difficulty.

Positive: I liked that Absorb gives a user interface that is simple to understand with a lot of customization. I have enjoyed making templates for my department to access resources within Absorb with little difficulty. Whenever I need help, there is always someone from Absorb who is knowledgeable and able to help answer any questions that I may have. Even my Account Manager (Billy), has been phenomenal in assisting with making Absorb a great product for our department.

Negative: When it comes to reporting, I feel that my industry (healthcare) has limitations. I have tried getting specific metrics such as timestamps in viewed courses and other important metrics that the Absorb Analyze reporting feature has not been able to produce. Also, the redesign of the course layout limits our users to open links on the course page. This change has made viewing our recorded lectures hard to maintain focus and engagement with our users.

Summary: Started a year ago, and have found this software to be very forgiving. I also use UKG LMS and find Absorb to be more user friendly and easier to manipulate.

Positive: Ease of Use, User Friendly, Course creation is easy, Learner feedback has been positive Manager Experience is starting to take off.

Negative: Limitations on Reporting especially through Manager Experience.

Summary: Absorb LMS stands out for its intuitive content creation tools, making it easy to design engaging learning materials with minimal effort. The drag-and-drop interface simplifies the process, allowing for seamless customization of multimedia elements.

Positive: What I find most compelling about Absorb LMS, particularly in terms of content creation, is its seamless blend of user-friendliness and robust functionality. As a content creator, having access to intuitive tools is paramount, and Absorb LMS delivers on this front very well.

Negative: One aspect I find less favorable about Absorb LMS is the limited flexibility in customizing certain features and templates. While the platform offers a range of pre-designed options, there are times when I wish for more control over the design elements to better align with specific instructional needs.

Summary: I appreciate how accessible and thorough our CSM was when getting my team acclimated to the LMS. I am new to the L&D space and being able to boost my teams trainings with Absorb Create's interactivity features has been great.

Positive: I appreciate how accessible and thorough our CSM was when getting my team acclimated to the LMS. I am new to the L&D space and being able to boost my teams trainings with Absorb Create's interactivity features has been great.

Negative: This platform is extremely customizable which is great but the learning curve from an admin end was pretty steep. If I wasn't tech savvy I think I would have struggled.

Summary: Absorb has met all our initial needs and continues to evolve in the LMS world. The Managers Experience is so important and mine love this feature.

Positive: Love the people from sales to customer service.
Easy navigation and little to no technical issues.
They have an Ideas Portal and it allows clients to submit ideas and they actually show the progress.

Negative: Course uploading takes too long when editing. The syncing with GO1 is not immediate and takes over a week to sync.

Summary: Overall, I have had a great experience with absorb. During UAT, the users seem to have no complaints and that in itself is a win.

Positive: Absorb has been a great platform for user experience. It has made integrating content into an LMS as seamless as possible.

Negative: There are a bit of roadblocks as not everything is customizable like a WordPress site but I am sure it would be a pain for their developers.