AWS Chatbot Description

AWS Chatbot is an engaging tool that simplifies the monitoring and interaction with your AWS resources through Slack channels and Amazon Chime chat rooms. This service allows users to receive notifications, execute commands for diagnostic insights, trigger AWS Lambda functions, and open support cases with AWS. By facilitating the integration between AWS services and your communication platforms, AWS Chatbot enables a quick initiation of ChatOps. In just a few steps, you can begin to receive alerts and send commands directly within your preferred channels, eliminating the need for your team to change contexts while collaborating. This functionality enhances your team's ability to stay informed, work together effectively, and react more swiftly to operational incidents, security concerns, CI/CD processes, budget matters, and various alerts related to applications hosted in your AWS environments. Overall, AWS Chatbot significantly streamlines communication and operational efficiency within your organization.

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Integrations

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Reviews - 1 Verified Review

Total
ease
features
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support
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Company Details

Company:
Amazon
Year Founded:
1994
Headquarters:
United States
Website:
aws.amazon.com/chatbot/

Media

Play Video AWS Chatbot Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support

AWS Chatbot Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

AWS Chatbot Lists

AWS Chatbot User Reviews

Write a Review
  • Name: Rishikesh M.
    Job Title: Software Engineer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cloud Chatbot

    Date: Dec 23 2020

    Summary: Aspects of AWS can be managed by the chatbot. External APIs and Webhooks can also be managed using the chatbot. Information about the status of the cloud is also provided by the chatbot.

    Positive: AWS chatbot offers support for Chime and also Slack and it is very easy to setup. Similar to other bots with functionalities like chat and notifications.

    Negative: The process to integrate AWS chatbot with other chat application is complex and sometimes cause issues, which can take hours to resolve.

    Read More...
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