Best Operations Management Software for Netdata

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

The ultimate uptime monitoring service. Get 50 monitors with 5-minute checks completely free. Set up in seconds and stay informed about your website’s health at all times. Website monitoring: Get instant alerts when your website goes down. Reliable and accurate monitoring helps you fix issues before they affect users and prevent revenue loss. SSL certificate monitoring: Avoid losing visitors due to expired SSL certificates. Get notified 30 days before expiration so you can renew in time. Ping and port monitoring: Check if your server is online or if your email service is running on port 465. Monitor any port you need with real-time alerts. Cron job monitoring: Track scheduled tasks with heartbeat monitoring. We verify if the request arrives on time, making sure server-side jobs and internet-connected devices are running properly. Status pages: Create up to 100 branded status pages, protect them with a password, and allow subscribers to receive updates. Stay informed with email, SMS, voice calls, push notifications, or integrations with Slack, Zapier, PagerDuty, Telegram, Discord, Microsoft Teams, Google Chat, and more. Maintenance windows: Pause monitoring when you schedule downtime to avoid unnecessary alerts

OTRS can be used to support any team within your company. It combines all the tools necessary to make service management successful. - Ticketing - calendaring, - CMDB Process management Reporting Multiple channels for customer access Knowledge base Service catalog and other information. Your teams have all the information they need and workflows at their fingertips to provide seamless service and customer satisfaction. Customers love the self-service options available through an external portal. They can share knowledge bases articles and informational pages, and they can send requests directly to your team. The SERVIEW CERTIFIED TOOL seal was given to the OTRS service management software.

Achieve flexible resource management through the implementation of automation guided by standardized policies for data center operations. By ensuring consistent policy administration across various on-premises and cloud environments, you can enhance security, governance, and compliance. This approach guarantees business continuity, effective disaster recovery, and secure networking under a zero-trust security framework. Moreover, it transforms Day 2 operations into a proactive model that automates troubleshooting, root-cause analysis, and remediation tasks. This not only optimizes performance but also allows for single-click access to facilitate automation and centralized control. Extend your on-premises ACI networks seamlessly to remote sites, bare-metal clouds, and colocation facilities without the need for additional hardware. Cisco's Multi-Site Orchestrator plays a crucial role by offering provisioning, health monitoring, and management of Cisco ACI networking policies, among other functionalities. This comprehensive solution streamlines network connectivity, maintains uniform policy management, and simplifies operations across various multicloud settings, ultimately enhancing operational efficiency and scalability for enterprises.

Reduce the influx of support inquiries during an incident by engaging in proactive communication with your customers. Manage your subscribers seamlessly via Statuspage and disseminate uniform messages through various channels, including email, text, and in-app notifications. You have the flexibility to decide which aspects of your service are visible on your page and can leverage over 150 third-party components to show the status of essential tools that your service depends on, such as Stripe, Mailgun, Shopify, and PagerDuty. Statuspage works in harmony with your preferred monitoring, alerting, chat, and help desk platforms to ensure an efficient response every single time. Simplify incident communication by utilizing pre-written templates and seamless integrations with your existing incident management tools, allowing you to promptly inform users. Additionally, enhance your page's functionality as a sales and marketing asset through Uptime Showcase, which enables you to present historical uptime data to both current and prospective clients, thereby building trust and credibility. This dual-purpose approach not only improves communication during crises but also positions your service as reliable and transparent.

Sedai intelligently finds resources, analyzes traffic patterns and learns metric performance. This allows you to manage your production environments continuously without any manual thresholds or human intervention. Sedai's Discovery engine uses an agentless approach to automatically identify everything in your production environments. It intelligently prioritizes your monitoring information. All your cloud accounts are on the same platform. All of your cloud resources can be viewed in one place. Connect your APM tools. Sedai will identify and select the most important metrics. Machine learning intelligently sets thresholds. Sedai is able to see all the changes in your environment. You can view updates and changes and control how the platform manages resources. Sedai's Decision engine makes use of ML to analyze and comprehend data at large scale to simplify the chaos.

StackPulse streamlines and enhances the processes of incident response and management, fostering a seamless commitment to the reliability of software services. It equips Site Reliability Engineers, developers, and on-call personnel with the essential context and authority to effectively analyze, address, and resolve incidents throughout the entire stack, regardless of scale. By revolutionizing how engineering and operations teams handle software and infrastructure services, StackPulse introduces a collaborative platform filled with various incident management tools. Users can effortlessly initiate teamwork through automated war room setups, efficient data collection, and auto-generated postmortem reports. The insights gathered during incidents pave the way for tailored recommendations on playbooks and triggers, leading to remarkable decreases in Mean Time to Recovery (MTTR) and enhanced adherence to Service Level Objectives (SLOs). Additionally, StackPulse identifies risks by analyzing unique patterns within an organization’s monitoring, infrastructure, and operational data, offering customized automated playbooks that suit specific organizational needs. This approach not only mitigates risks but also empowers teams to better manage their operational challenges.

SAP HANA Cloud serves as a fully managed in-memory database as a service (DBaaS) that operates in the cloud. Functioning as the essential data backbone for the SAP Business Technology Platform, it assimilates information from various sectors of the organization, allowing for quicker decision-making based on real-time data. This platform empowers users to construct data solutions using contemporary architectures, yielding actionable insights instantly. As the cloud variant of SAP HANA, it provides the same robust capabilities while being scalable to fit specific requirements, allowing for the processing of diverse business data and facilitating advanced analytics on live transactions with minimal need for optimization. Users can effortlessly connect to distributed data through native integrations, develop applications and tools both in the cloud and on-premises, and manage transient data efficiently. By establishing a singular source of truth, enterprises can access reliable information while ensuring security, privacy, and data anonymization, all upheld by a foundation of enterprise-grade reliability. Furthermore, SAP HANA Cloud supports the evolving needs of businesses as they adapt to dynamic market conditions.

Airflow is a community-driven platform designed for the programmatic creation, scheduling, and monitoring of workflows. With its modular architecture, Airflow employs a message queue to manage an unlimited number of workers, making it highly scalable. The system is capable of handling complex operations through its ability to define pipelines using Python, facilitating dynamic pipeline generation. This flexibility enables developers to write code that can create pipelines on the fly. Users can easily create custom operators and expand existing libraries, tailoring the abstraction level to meet their specific needs. The pipelines in Airflow are both concise and clear, with built-in parametrization supported by the robust Jinja templating engine. Eliminate the need for complex command-line operations or obscure XML configurations! Instead, leverage standard Python functionalities to construct workflows, incorporating date-time formats for scheduling and utilizing loops for the dynamic generation of tasks. This approach ensures that you retain complete freedom and adaptability when designing your workflows, allowing you to efficiently respond to changing requirements. Additionally, Airflow's user-friendly interface empowers teams to collaboratively refine and optimize their workflow processes.