Best Operations Management Software for HCL BigFix AEX

Genesys PureConnect customer service application. Flexible, all-in one CX application that will meet your needs. Customer service demands change all the time. Customers want to be able to communicate with their representatives in the most convenient way for them. Good service is essential for today's customer. Flexible and reliable contact center technology is essential to give customers the experience they desire. Genesys PureConnect™, the only true, all in one omnichannel contact centre and communications solution, is recognized as a leader in both on-premises and cloud markets. To ensure maximum reliability, flexibility, and control, you will get the most comprehensive set of capabilities. Unifying communications across your company reduces complexity and simplifies administration. It also reduces total cost of ownership. All this while not disrupting existing systems.

The UiPath Platform allows you to transform your business into a fully-automated enterprise. Fully automated enterprises are digitally transformed enterprises. The automation platform that does it all can help you increase business resilience, speed, agility, and relieve people from mundane tasks. To gain a deep understanding of complex business processes, you can use data from business applications like ERP and CRM. You will be able to identify what needs to be automated and how to do it well. And you'll also be able prove your impact. UiPath, an innovative Robotic Process Automation platform (RPA) that enables organizations to automate business processes efficiently, helping them become digital businesses more quickly and gain a competitive advantage on their journey to AI. UiPath is flexible, extensible and sustainable. Users can design their own workflows using UiPath without any scripting or programming. The platform features full auditing capabilities, advanced analytics reporting, and customizable dashboards.

Dell Boomi AtomSphere makes it easy to integrate all of your business applications. Dell Boomi AtomSphere is a single-instance, multitenant integration platform as an service (iPaaS). It gives enterprises and their teams full access to all capabilities that speed up integrations. Boomi AtomSphere's enterprise-grade performance and visual interface can guarantee scalability, high availability, and support for all your app integration requirements.

Condeco by Eptura makes it easier for your employees to work more efficiently and collaborate better than ever before. Everything else is easy when you book the right workspace. Employees can quickly find and book meeting rooms, parking spaces, resources, and video conferencing. People can choose where and when they want to work and feel confident that the space they require will be available when they need it. A seamless management of workspaces is a way to avoid disorganization and maximize efficiency. Use data to determine how spaces are used so that you can make the right decisions about reshaping your office. Condeco removes the complexity of collaboration and hybrid work. Our solution allows employees to take complete control of their workday: scheduling when they are available, finding the right workspaces, and booking them at the times they need them.

Automate repetitive tasks and processes for every team. Automate repetitive tasks and processes instantly with point-and click tools. Facilitate collaboration between IT and business teams and break down silos during every step of your automation journey. Anypoint Platform, Salesforce Customer 360, and Composer allow you to reuse and compose RPA securely. MuleSoft RPA is purpose-built for every team. It eliminates manual tasks and automates complex processes. MuleSoft RPA is seamlessly integrated with Anypoint Platform, Composer and other tools. It achieves intelligent automation at scale and provides intelligent automation everywhere. Automate data entry and retrieval in legacy and current applications. Extract data from documents, web pages and emails. Intelligently recognize images and screens and extract text from them. Complex multi-step, multisystem workflows can be orchestrated.

You can quickly and easily examine machine data to identify the root cause of IT problems faster. Log aggregation, filtering, filtering, alerting, and tagging are all part of this intuitive and powerfully designed system. Integrated with Orion Platform products, it allows for a single view of IT infrastructure monitoring logs. Because we have experience as network and system engineers, we can help you solve your problems. Log data is generated by your infrastructure to provide performance insight. Log Analyzer log monitoring tools allow you to collect, consolidate, analyze, and combine thousands of Windows, syslog, traps and VMware events. This will enable you to do root-cause analysis. Basic matching is used to perform searches. You can perform searches using multiple search criteria. Filter your results to narrow down the results. Log monitoring software allows you to save, schedule, export, and export search results.

Intelligent bots and advanced analytics can automate and analyze document-intensive tasks. Automate your enterprise securely with maximum control, compliance, and auditability. WorkFusion provides all the capabilities necessary to automate multiple functions within an enterprise. It also delivers remarkable results. This integrated platform eliminates all gaps and obstacles. Packaged solutions are designed to automate the most complex processes in specific industries. Intelligent bots can be trained on a wide range of documents and data.

HCL IntelliOps Event Management forms part of the Intelligent Full Stack Observability under HCLSoftware Intelligent Operation ecosystem. It is a cutting-edge AI-powered IT Event Management product that empowers organizations with leading capabilities, such as real-time topology based alert correlation, ML based alert correlation and noise reduction. The product integrates seamlessly with an organization's current element monitoring and ITSM software, allowing for efficient and quick resolution.