Best Onboarding Software for Zendesk

Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.

SkyPrep is a powerful and intuitive online training software that helps you train your employees, customers, and partners. Our customizable platform allows you to deliver, manage, and track your training with ease. Serving over 500 companies across various industries worldwide, SkyPrep has been recognized for its ease of use and outstanding customer support. By using SkyPrep, you will be able to onboard employees, train customers on your products, and keep up with compliance requirements effortlessly.

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Rippling streamlines HR, payroll, IT, and spend management for global businesses. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration to performance. Automate HR tasks, simplify approvals, and ensure compliance. Manage devices, software access, and compliance monitoring all from one dashboard. Enjoy timely payroll, expense management, and dynamic financial policies, empowering you to save time, reduce costs, and enhance efficiency in your business. Experience the power of unified management with Rippling today.

LearnUpon unifies, coordinates, and streamlines training delivery across your entire network, making it your business’s number one competitive advantage. Combining user-focused technology and industry-leading expertise, use LearnUpon to deliver impactful training that fuels your business’s employee, partner, and customer success. With a global team and a solution that processes hundreds of thousands of enrollments every day, over 1,000 businesses all around the world trust LearnUpon to deliver their enterprise-level training initiatives.

Seismic Learning, formerly Lessonly, is a team-learning software that helps modern sales and customer service departments translate important work knowledge into lessons to boost productivity and maximize performance. Seismic Learning allows organizations to quickly capture and share knowledge within their teams, improve skills by providing feedback, and measure productivity. The platform includes unlimited lessons, a gradebook, a learning archive, PDF exporting and custom branding.

Newired allows companies to help users find resources and answers to virtually any web application. It makes it easy for the user to learn and perform on-the-go. We will not forget that digital is first and foremost for people. -Newired makes technology more accessible by replacing any disconnected documentation, tutorial or training with contextual in place guidance and support. -Newired provides in-place support to users so they can learn by doing and understand complex content. It also supports them in ensuring process compliance in complex internal applications. -Newired can easily be installed on any web-based website or application without having to modify the code. It can also be modified to meet customer needs.

Bring all your learning, communication and content into one place to help your employees upskill faster and collaboratively than ever. Say goodbye to the LMS/LXP debate and the eye-watering costs of a skills solution. THRIVE's learning & skills platform combines the robust capabilities of a LMS with the hyper-personalized and learner-led social learning of an LXP. It also provides a way to identify, understand and manage new and emerging skills within your workforce in a transparent manner. 800+ campaign-driven resources for work and home, mapped out into pathways. The market has never seen 250+ accredited safety and compliance courses. All your learning, collaboration, and content tools are in one platform. You can onboard faster, communicate more effectively, and finally personalize training at scale. THRIVE helps businesses modernize their learning processes by creating totally addictive learning experiences.

With interactive and engaging courses, create a learning environment that is conducive to learning. Increase interaction and engagement by using community and discussion forums. To be future-ready, you must structure your courses and scale your business. Attract prospects, grow your community, keep members engaged, create interesting discussions. Establish strong relationships with your members. Discover the true value of knowledge and discover the unfathomed depths that power. Use API to connect with hundreds of third-party applications through our partners. Your courses can be organized according to your needs. Allow users to create their public URL to list badges or certificates earned. Facilitate focused discussions within the lesson. Allow users to take private notes.

Whatfix is a digital adoption platform that helps companies provide modern onboarding, effective training, and better support to users through contextual content. Whatfix empowers software solutions with its incredible simplicity, intuitiveness, and personalization. Many Fortune 500 companies worldwide trust Whatfix to provide a quick return on technology investments and improve end user productivity.

Lumos is an internal AppStore for companies. You can speed up access requests, access reviews, or license management via self-service. Automated access requests, approvals, provisioning, and provisioning will reduce support tickets. Get visibility into your SaaS apps, spend, and more Automated workflows make it easy to remove unused licenses. You are hiring more employees than ever before and they work from anywhere. This means that you are being bombarded with helpdesk tickets asking for permissions and access to apps (and emails asking if they have seen their helpdesk ticket). You have. You can set permissions and approve access for a certain time period all within Slack! Lumos will notify the manager of a new hire and help them set-up all apps for that employee before they start. Each employee does not need to have access to all apps. Avoid headaches by customizing your AppStore according to employee roles.

Pendo is a product-experience platform that helps software product managers deliver products that users love. Pendo allows product teams to answer questions such as "What features are customers using?" What features are they overlooking? Which ones are driving delight, and which are causing pain or confusion? These same insights allow you to quickly set up in-app messages and guides, as well as walkthroughs, without needing any programming. This will help users get the most out of your products. Pendo allows you to quickly identify the features and workflows that cause users pain and pleasure. You can then use the platform to guide users through these rough spots and encourage them to adopt the features that make them raving fans.