Best NPS Software for Windows of 2025

FROGED is a product success platform that helps companies improve their onboarding, provide proactive customer support and increase retention. It was designed by SaaS for SaaS to nurture customers throughout their entire lifecycle resulting in reduced churn and higher engagement. Using customer behavior segmentation, you can personalize the customer experience with product flows, knowledge base, email campaigns, in-app messages, a custom widget, live chat and more. You can also create A/B testing, NPS surveys and retargeting campaigns. Put your CS team and agents in the drive seat with the ability to manage customer conversations, contact behavior and attributes in one place. Our tech stack is adaptable with over 2K+ integrations including WhatsApp, Jira, Google, Zapier, Segment, Twilio, Facebook Messenger to name a few. Explore FROGED's limitless possibilities with a 7-Day FREE TRIAL today.

Checkbox allows you to create and share professional, secure surveys. Checkbox is a professional online survey software that allows users to create beautiful, branded surveys. It supports different question types such as radio buttons, radio buttons and drop-down menus. You can also order rank orders, rank ordering, and rating scales. Checkbox is available as a hosted subscription and on-premises. It allows users to view and export statistics and visual data, send and track invitations, analyze results using a standard PC or mobile browser, and customize logos, colors and fonts.

VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

Upzelo's loyalty and reward initiatives are designed to propel your business forward. Transform every transaction into a festive occasion with a tailor-made program that's quick and simple to deploy — no programming expertise required! If you need help, our support and migration teams are on standby to assist you at every turn. This is the ultimate loyalty application you'll ever require. With points programs, VIP tiers, and referral bonuses, it builds trust and rewards your customers for their involvement.

You can quickly get a brilliant approach, smarter customer service and happier customers with a fast track. It takes only 30 seconds to capture the essential customer insights you need. The piHAPPINESS customer feedback tool is the fastest way for you to gauge customer satisfaction. The piHAPPINESS customer feedback app offers feedback-collecting Emoticons (NPS®, Dynamic Questionnaire, and feedback forms to track customers’ opinions and satisfaction levels. Our customer feedback platform allows you to increase your customer feedback response rates by dynamically changing the questions. Customers don't have to be annoyed by lengthy surveys. It is easy to create and customize questions according to your business needs. With effective customer feedback management, you can make your customers feel valued and cared for when they have any concerns, complaints or suggestions about your business.

OTO gives call centers visibility to all customer calls within 20 hours. In-call intonation analytics can be used to complement your NPS score. Identify the call agent engagement and set your WFM plan. Quickly pick calls for Quality Assurance. OTO is language-independent and allows you to output parameters from different angles. Our API allows companies to quickly analyze 100% of in-call conversations. Start analyzing your call data by signing up for a free trial! Voice is the most important touchpoint between you, your customer, and yourself. We can help you understand and maximize your voice data at scale. Our lightweight DeepToneTM engine allows you to access our powerful voice models on any device. It also provides you with an acoustic layer for almost every audio format.

It should be easy and enjoyable to create a survey to gather the information you need. BlueX allows anyone to create surveys however they like. It shouldn't take long to learn how to use new survey software. BlueX was designed to feel the same as other web apps so that you don't feel overwhelmed when creating surveys. You should use the same tool tab across all of your most used applications every day. You can use convenient features such as save & continue, progress bar and review before submitting in a responsive setting. Interactive reporting components can be embedded into questionnaires to take survey analytics to the next level. You can create the surveys you want, without worrying about documentation or tutorials. BlueX allows you to create surveys that are as simple or complex as you need. You only need a five-question survey? BlueX can help. BlueX can conduct a 50-question survey using advanced logic like conditional branching and piping or randomization.