Best MSP Software for Salesforce

Small and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud. JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials. Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free.

QUOTE SMARTER. FASTER AND MORE PROFITABLY One incorrect quote can ruin your reputation and hard-earned reputation. A wrongly quoted price can make a deal go sour. Don't put your business at stake. servicePath is a configurate, price and quote (CPQ), platform that makes complex quotes easy. ServicePath makes it easy to create quotes that take hours and involve multiple departments. ServicePath allows you to view all the latest cost elements and solution configurations on one platform, reducing the risk of issuing a poor quote. ServicePath makes it easier to do business with you.

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

Professional service companies around the globe love Accelo to manage client work profitably. The cloud-based platform handles all aspects of client work delivery from prospect to payment. It also manages tickets, retainers and timesheets. The client work management platform puts an emphasis on money and time. It gives you a complete view of your most recent business data and financial performance. Client communications, activities, and work are all centralized on a single platform so you can always see where things are without needing to ask for status updates. Accelo improves efficiency and streamlines workflows across the business. It also helps teams and leaders coordinate better and increase visibility. This allows professionals to concentrate on the most important work while leaders can run the business. Managers can deliver projects on time and within budget by harnessing the power of automation.

You need to be on top of cybersecurity. Our SaaS-based security platform is designed for this purpose. We use cutting edge technology to detect and stop unauthorized activities in your clients' apps, automatically. This level of protection is not available anywhere else. MSPs are a high-risk target for bad actors. Protect your business by alerting your executive staff when any unusual or high-risk behavior occurs in your MSP tool stack. Customize SaaS event thresholds for a variety of applications and be alerted instantly to unusual user behavior.

IT resellers, such as VARs and MSPs, face the very complex process of quoting, renewing and tracking IT assets. From slow systems, disjointed workflows and missing fields, bad software often slows down teams and impacts profitability. Owlytica solves this challenge by offering quoting, renewal management and IT asset management in one unified platform, enabling the reseller to sell faster, offer self-service portals and most importantly use the asset data generated by quotes, renewals and customers to upsell and cross-sell more products and services. The key features of Owlytica include Quoting, Contracts, Renewals, Asset Management, Portal, and Ticketing. These are designed to reduce manual work, helping IT resellers focus on what they do best: selling. With Owlytica, capturing more renewals and finding new sales opportunities becomes much easier, boosting profitability and morale. Owlytica easily connects with existing distribution, CRM, and financial systems through its API, making it a versatile tool for growing your IT reselling business.To learn more about Owlytica and schedule a consultation, please visit owlytica.com.

You have thousands of steps to take before you reach your cybersecurity compliance goals. With the right cybersecurity management software, you can get started quickly. Start with customizable templates that have been verified by experts. Cross mapping helps you find the overlaps between standards so that you can get on with your compliance tasks. Manage evidence and policies to keep everything in one place. You can also keep track of risks and vendors. No more spreadsheets or scattered documents. Compliance is a team effort. This personalized portal allows them to access policies and perform any tasks that they need.

TechGrid is an IT services platform that connects businesses with a network of certified Tech Service Providers and partners in order to orchestrate IT solutions. You can offer your entire portfolio as As-a Service bundles, which automatically calculates hardware, services, finance, and support options. Answer a few questions and watch your bill of material being built instantly using our patented tool for BOM automation. Answer a few questions and watch your bill of material being built instantly. Send proposals that your customers can easily sign and accept.

ContraForce allows you to orchestrate multitenant investigation workflows and automate security incident remediation. You can also deliver your own managed service excellence. Scalable pricing keeps costs low and performance high. A platform designed for your operational requirements will keep performance high. Bring speed and scale to your Microsoft security stack by leveraging optimized workflows, security engineering content built-in, and enhanced multitenancy. Response automation that adapts based on the business context, enabling defense for customers, from endpoints to cloud. No scripting, agents or coding is required. Microsoft Defender and Sentinel customers can be managed in one place, along with incidents and cases from other XDR and ticketing tools. You can view all of your security alerts, data and investigations in a single unified investigation. You can manage your threat detection, investigation, and response workflows within ContraForce.

Asigra Tigris is a backup solution that protects against today's latest attacks. It improves your chances of recovering data and is easier to manage than other backup software. Asigra's unique network-based architecture provides advanced antimalware, authentication, encryption, and obfuscation capabilities to do what traditional software cannot. Protect your backup data against determined attackers to avoid paying ransom. Asigra can be deployed quickly to the network without endpoint agents. This allows for smoother updates, reduced admin and a minimal security footprint. With advanced recovery capabilities, you can rest assured that your restores are successful whether you're recovering last night’s file for an individual user or the entire data center. You can restore backups at any point in the past with Incremental forever. Autonomic healing automatically repairs corrupted backups.

MSPs can rely on us to provide flexible, reliable and creative cloud-unified communications solutions that will allow them to grow their business with clarity and focus. BVoIP was born out of the real frustrations and pains of MSPs. We were an MSP for 17 years before we started our business of helping them. We saw firsthand the ineptness of the MSP industry's communication approach. They rely on a small number of unreliable products and services. This often resulted in a high burn rate, and excessive time spent at the customer support desk. We needed a simple and scalable communication solution. We created a new way to communicate with businesses using cloud technology. This allows businesses to save time and never hear the words "can I hear you now" again. We now offer MSPs the solution they need with an integrated and standardised communications platform that actually helps customers.