Best MSP Software for Autotask PSA

NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Auvik serves as the premier solution for Managed Service Providers (MSPs), allowing for the management of a larger client base with minimal effort. Featuring automated network identification, instantaneous mapping, and proactive surveillance, Auvik streamlines the process of managing networks on a large scale. It enables quicker problem resolution, minimizes risks, and wows clients with insightful data and comprehensive reports. By automating mundane tasks and offering clarity into intricate systems, Auvik empowers MSPs to enhance operational productivity, boost client contentment, and expand their business—all while staying ahead in a competitive landscape.

Heimdal provides tailored security solutions designed to elevate your MSP service portfolio. Partner with us to offer a wide-ranging, efficient, and cohesive approach to cybersecurity services.

Guardz is an AI-powered cybersecurity solution that provides MSPs with a platform to protect and insure small and growing businesses from cyberattacks. The platform provides automatic detection and response to protect users, devices, cloud directories, and data. We simplify cybersecurity management to allow businesses to focus on their growth without being bogged down by security complexity. The Guardz pricing model is scalable and cost effective and ensures comprehensive digital asset protection. It also facilitates rapid deployment and business growth.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.

Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.

MSP360 Managed Backup. Simple. Reliable. MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

Kaseya's Quote Manager will revolutionize your sales process. Transform your sales process. Streamline your quoting and procurement to boost revenue. Your strategic advantage in the sales arena is waiting for you. Our intuitive cloud platform enables all staff to quote and sell with ease, resulting in MSP success. Our intuitive drag-and-drop editor streamlines quote creation, ensuring polished, branded quotes. MSPs can now save time by avoiding the 20-minute ordeal. Modern electronic quotes will increase efficiency, reduce rebuilds, and speed up sales. Bid adieu to manual and time-consuming hardware acquisition. Our automation eliminates rework and streamlines the process to increase efficiency. We offer this modern solution, which eliminates manual steps and increases productivity.

SIRIS protects client data from servers to virtual machines. Two-factor authentication and the immutable Datto Cloud ensure security. This provides the all-in one solution for backup and recovery in a ransomware environment. This cloud-first architecture was created for the MSP. It provides an all-in-one solution that includes backup and DRaaS. All managed from a secure, multi-tenant cloud portal. SIRIS is your best line against ransomware thanks to its immutable backups, and secure Datto Cloud. Patented Inverse Chain Technology™ fundamentally alters the way backup and recovery are done, allowing every incremental snapshot to be an entirely constructed recovery point. Is it possible to delete backups accidentally or maliciously? Cloud Deletion Defense™, which undeletes the impossible, is a great alternative.

Zomentum is a sales acceleration platform that is exclusively designed for IT Partners. It combines pipeline management and proposal and quote builders, sales automation, reporting & analytics, and reporting & analysis to enable frictionless MSP sales. Zomentum makes it easy to create documents 70% faster, increase deal values by 600%, and convert more often. Today, Zomentum is used by thousands of MSPs to increase revenue, reduce sales cycles, and simplify buying. Our customers have generated close to $100M in revenues. Our mission is to build a trusted network of IT partners, revolutionizing the IT purchasing process for small and medium-sized businesses around the world.

Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.

Experience-enhancing software tailored for Managed Service Providers (MSPs) and IT teams is here to elevate your customer satisfaction, efficiency, security, and communication. By integrating your professional services automation (PSA) or IT service management (ITSM) tools with features like applications, bots, forms, approval workflows, sentiment analysis, push notifications, and a client portal, you can customize each app for individual clients, thereby boosting customer satisfaction and net promoter scores (NPS). Customers appreciate having all their needs met in one accessible interface. With ITSupportBot™, you can potentially decrease support tickets by as much as 10%, utilizing our integrated 'Self-Service Bot' to minimize unnecessary inquiries and our 'Smart Engineer Bot' to ensure engineers receive accurate ticket information on the first attempt. This leads to reduced administrative burdens and increased job satisfaction for engineers. Gain a compelling unique selling advantage that empowers you to deliver exceptional experiences, outshine competitors, and secure more monthly recurring revenue (MRR) contracts. Delivering such tailored solutions not only enhances productivity but also fosters long-lasting client relationships.

audIT is a software-as-a-service platform designed for managed service providers (MSPs) to effortlessly produce compelling, visually appealing, and straightforward sales presentations that effectively close more high-value IT contracts with minimal resistance to pricing. Users of audIT are able to set higher fees and enhance their income through additional sales and cross-selling opportunities. The tool enables the creation of professional-grade sales presentations in less than an hour, which has led thousands of MSPs globally to leverage audIT for boosting their sales, increasing monthly recurring revenue (MRR), and expanding their businesses similarly. By utilizing audIT, you can elevate your MRR as it allows you to present comprehensive solutions at premium rates, assured that clients will agree without any objections regarding price. Additionally, audIT reveals untapped MRR potential through seamless upgrades during business evaluation sessions, ensuring clients accept necessary enhancements for their protection. This innovative platform streamlines the process of crafting straightforward and emotionally engaging sales presentations, saving you valuable time and effort, while also empowering you to focus on building strong client relationships.

Standardize, secure and scale your IT managed service. Liongard is the only automation platform that gives complete visibility across the stack. This allows you to unleash your team and operate at 10x speed. Logging in manually to manage Internet Domains, SQL servers and all other systems is a tedious task. Unify systems in Liongard for auditing historical data, monitoring critical changes, setting proactive alerts, and reporting across the IT stack. With Liongard's unified platform for automation, you can quickly onboard customers and monitor system changes every day. Liongard's unified platform for automation makes it easier to onboard customers and track system changes daily. Liongard's unified automation platform allows you to access data for business reviews, scoping new project opportunities, and converting customers into Managed Services. Your MSP can be more profitable, efficient, and secure. This includes everything from how you evaluate potential customers to how they protect their systems. Liongard automates the process, minimizing human errors.

We provide MSPs with privileged access management, including the protection of customer admin accounts and the security of their customers' identities. CyberQP believes that MSPs can be the only solution for small and medium business cyber security problems. We take our partnership with MSPs very seriously. Create accounts and passwords when technicians need them, with zero-standing privilege and advanced security. Automate tasks, manage admin and service accounts, and automate tasks across environments. Verify the identity of those who call your helpdesk in less than 30 second to protect organizations from internal and outside threats. Your MSP technicians can manage and control who is granted privileged access during specified time periods. MSPs can find it difficult to discover admin accounts and privileged access across their customer base. Our automation makes it easy.

Kaseya VSA is an advanced remote monitoring and management (RMM) tool designed specifically for Managed Service Providers (MSPs) and IT organizations. This software offers users an array of features, including rapid remote access, potent discovery capabilities, dependable patch management, as well as comprehensive monitoring and security options, all integrated into one platform. As a result, Kaseya VSA enhances the productivity of IT staff, boosts service dependability, and fortifies system security. It serves as a cohesive IT Management solution, not just aimed at improving service delivery but also at transforming business operations. By streamlining workflows across various tools, Kaseya’s solution significantly elevates the efficiency of IT teams, which in turn fosters better service provision and enhances overall business productivity. Discover firsthand why countless IT departments rely on Kaseya VSA to oversee and automate their entire IT infrastructure from a centralized location. Ultimately, this platform empowers organizations to provide greater value while minimizing service delivery expenses. Kaseya VSA equips IT departments with the essential management tools to proactively oversee their systems through a unified interface, making it an indispensable ally in the realm of IT management.

Increase your sales. Streamline Your Costs. Differentiate your MSP. Your MSP can differentiate themselves by using ID Agent. ID Agent provides real-time dark-web search results that create urgency. It also provides sales and marketing-ready resources and coaching so you can make a profit in 30 days or less. Your customers are often only concerned with their network passwords being exposed. They don't think about the possibility of their usernames and passwords being stolen from third-party websites or applications. Three former CEOs of MSPs are on ID Agent's staff. This software provides actionable cybersecurity threat intelligence to Managed Service Providers around the world. We've been there, literally, and we know the challenges and obstacles you face and how to overcome them.

Explore automation tailored specifically for Managed Service Providers (MSPs) with Rewst, a Robotic Process Automation (RPA) platform designed to seamlessly integrate your existing tools without the need for coding or agents. With its user-friendly visual canvases, you can easily create flows that bridge gaps between tools, enhancing efficiency and reducing the need for additional personnel. As a well-structured MSP, you likely have established IT processes and documentation, yet you may find yourself trapped in a cycle of repetitive manual oversight. Instead of dedicating hours to monitor these processes, let Rewst take charge and automate them for you. The Robotic Operations Center (ROC) is at your disposal, allowing you to design personalized workflows while providing support to navigate any challenges during the automation journey. No matter if you require guidance on utilizing the platform, integrating new features, or kickstarting your workflows, the ROC is committed to helping you realize your automation goals. Each subscription includes ROC support, ensuring that your automation remains efficient and seamlessly connected, allowing you to focus on more strategic tasks. With Rewst, you can finally reclaim your time and optimize your operations like never before.

With DD Tech, you have the flexibility to manage your ConnectWise and Autotask tickets from any location and on any device of your choice. The platform offers a highly customizable Service Catalog alongside advanced Custom Forms, enabling you to provide prompt and pertinent support to your users right from the first contact. Maintain an open line of communication with your users and continue to deliver outstanding service through DD Chat. Additionally, you can utilize templated emails that permit users to contribute notes to their tickets or initiate conversations with your technicians. From collaborating on tickets with clients to creating interactive service experiences, DeskDirector is designed to fulfill the diverse requirements of your Managed Service Provider (MSP) setup. This comprehensive approach ensures that all aspects of user engagement and service delivery are seamlessly integrated.

We provide MSPs with adaptable, dependable, and innovative cloud-based communication solutions that empower them to expand their operations with precision and focus. BVoIP was developed in response to the genuine challenges and frustrations experienced by actual MSPs. Prior to assisting MSPs, we spent 17 years as one ourselves, gaining valuable insights into the industry's flawed communication strategies that relied on a haphazard mix of unreliable products and services. This often resulted in high operational costs and excessive demands on customer support. Recognizing the need for straightforward and scalable communication solutions, we pioneered a new approach that utilizes cloud technology to streamline business communication, eliminate back-office inefficiencies, and ensure that phrases like "can you hear me now" become a thing of the past. With our comprehensive and standardized communications platform, we are now equipped to provide MSPs with the essential solutions they have been seeking to thrive in a competitive landscape. Ultimately, our goal is to transform how MSPs manage communication, allowing them to focus on their core business objectives.