Best Media Monitoring Software for Zendesk

What is Digimind? Digimind is a simple but powerful social listening and market insight platform that companies use to transform data into actionable insights to support strategic decision-making. Digimind provides marketers and analysts with brand recognition, competitive intelligence, consumer insight, trend tracking, influencer identification, campaign analysis, and trend tracking.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Auris, an AI-powered consumer insights platform, can be used to augment market research. Auris' deep learning models use streaming data to provide valuable insights. Imagine infinitely larger samples, real-time results, and a fraction of the cost. Auris uses alternative data. This data is already available in the form feedback, consumer conversations, and reviews. This unstructured data requires cleaning to reduce noise and enrichment for different attributes. Auris makes it possible. You get great insights in a short time and in the way you want. Auris can help you power your marketing strategy and execution. Pay attention to everything you value: your brand and product, as well as your interests. This includes social media, review boards and news streams, influential blogs and even your competitors. This raw data can be given structure and form with Artificial Intelligence and Neuro-Linguistic Programming.

Analysis and monitoring of brand brands in social media and mass media. Brand Analytics will assist with the business tasks of your key divisions. Improve your PR effectiveness and reduce reputational risk. Develop your communication strategy and create sought-after products. Customer loyalty is strengthened and customer service quality improved. Brand Analytics collects data with the highest integrity from all sources. Social networking sites: OK.ru. Instagram, Facebook. YouTube. TikTok. Twitter. Blogs, forums and review websites. Telegram chats and public channels. Online mass media, websites of government agencies, market-forming companies, and organizations. Brand Analytics operates under a contract with VK.com, which gives access to the entire public data stream. This allows Brand Analytics to ensure completeness, speed, and quality of market-specific message analysis. Our monitoring covers all types of messages as well as data.