Best Local Listing Management Software for Salesforce

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Adplorer’s local digital advertising software is the world’s first all-inclusive local advertising automation platform built specifically for local Marketing Agencies, Franchisor CMO's and SMB Resellers. Adplorer is empowering its users to scale local advertising campaigns across thousands of Franchise Locations, SMBs and Enterprises. Agencies and internal marketing departments are using Adplorer to automate the creation, management and reporting of local advertising campaigns on all the leading channels including Google, Bing, Facebook, Waze, Instagram and LinkedIn as well as manage their client's Google My Business and Social Media profiles. With Adplorer campaign managers create and sell customized self bookable local campaigns and provide maximum ROI through collective intelligence-backed ad spend optimization. With campaigns up and running managers easily create aggregated reports for 100s or 1000s of locations providing brand specific insights and monitor multiple campaigns with customized alerts. When necessary, campaigns are easily customized with the bulk editing tool. Adplorer is accelerating agencies around the world and making local advertising management fast, simple and precise. Ask for a demo today

Software that provides a complete client experience for small businesses. Thryv makes it easy to apply for a job, manage the job and get paid. Thryv is a small business management platform that automates tasks, puts customers at the heart of your business and is secure. ThryvPay is a tool that can help service businesses save thousands by allowing them to accept and process credit card payments and ACH payments. Next day funding, automatic recurring payments, client side convenience fees, QuickBooks integration and automatically scheduled payments are just some of the many benefits that ThryvPay offers. Thryv is available on any device, whether it's a tablet, a desktop, or an app for the mobile. It gives you complete business management and exceptional customer support. Thryv integrates with the digital tools that you already use to manage your small business and streamlines the way you do it.

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

Enhance your visibility on Google and drive more traffic to your site by consistently engaging with reviews to improve your local search rankings. Utilize Geo Location Check-ins to create localized content, effectively communicating the services you offer and your business location to search engines. Streamline the management of online reviews in a single platform, allowing for prompt responses to negative feedback. To achieve top rankings in search results, focus on generating a higher volume of reviews while showcasing a robust online reputation that attracts potential customers. Provide exceptional service from the initial contact to the completion of projects to encourage referrals from satisfied clients. Implement a referral program to cultivate a reliable influx of new customers and foster a company culture that values and promotes referrals. Engage previous customers through targeted email marketing campaigns that reinforce your brand presence. Allow clients to conveniently schedule appointments online, which not only increases bookings but also saves valuable time. Lastly, analyze which content resonates best with your target audience for future marketing strategies and engagement efforts. This comprehensive approach will ensure a lasting connection with your customer base.

Empower your teams to combat customer attrition and discover avenues for growth by equipping them with actionable data. Make timely and appropriate decisions, regardless of your customers' locations. With solutions tailored for every phase of the customer experience—including digital interactions, customer support, onsite engagement, and account management—you possess the necessary resources to enhance the effectiveness of your customer experience (CX) initiatives throughout your organization. Engage with customers where they are and gather immediate feedback during critical interactions. By integrating various channels and data sources into a single platform, you will gain a holistic understanding of customer sentiments and experiences. The Reptrics survey tool enables you to gather insights on customer opinions and satisfaction through widely used survey methods. Additionally, Reptrics automatically directs suggested actions to the relevant teams within their existing tools, facilitating timely improvements in customer satisfaction and loyalty. This streamlined approach not only enhances customer retention but also fosters a culture of continuous improvement.

Harness the potential of localized digital marketing through a single tool that allows you to centrally manage the online presence of your retail locations, enhancing efficiency in the process! Spend less time on local digital marketing management, as our platform is designed for seamless integration with various organizational structures, whether centralized, decentralized, or outsourced. This comprehensive solution is geared towards optimizing your time investment, with customized applications specifically tailored for franchisees. Experience a new level of service that is mutually advantageous. The most effective applications are consolidated into a collaborative platform, making customer communication more strategic than ever before. With our suite of applications, you can effortlessly take charge of your local digital marketing efforts. Streamline the management of your point of sale data, enhance your online reputation by effectively handling customer reviews, and boost your visibility through SEO-friendly local pages. Promote your offerings in your area with targeted advertisements on platforms like Google and Facebook, and keep your audience updated by sharing your latest news and promotions on your local pages. Additionally, monitor the performance of your retail locations with the help of interactive reports that provide valuable insights for continuous improvement. The integration of these features empowers you to elevate your marketing strategy and achieve greater success in your local markets.