Best Live Chat Software for X (Twitter)

The AnyChat widget appears on every page of the site and allows you to choose as many contact methods as possible. Let your customers contact via their preferred messenger. WhatsApp, Viber and Telegram are just a few of the communication channels that we cover. Our service offers a fully-featured livechat widget that allows you to communicate instantly with your customers. You can customize your widget's color, style and animation to match your website branding. You can configure it separately for desktops and mobile devices. Chat agents allows you to add agents who will handle all live chat messages. Each chat agent has his own dashboard where he can handle and reply to messages. Incorporate a registration form into a widget to increase your newsletter signups. Using webhooks you can seamlessly connect the data collected with your newsletter service.

Chatwoot, a customer engagement suite, consolidates multiple communication channels such as email, website chat, social media platforms, like Facebook, Twitter and Instagram, and messaging applications, such as WhatsApp and Line into a single dashboard. This integration allows businesses to provide consistent customer experiences across different platforms. The platform includes features such as canned responses to frequently asked questions, keyboard shortcuts that enable quick action execution, and tools for team collaboration, which allow internal discussion via private notes. Automated rules can be set up to automate repetitive tasks. Customizable live chat widgets are available to add to websites in order to match specific brand aesthetics. Chatwoot supports chatbot integration, as well as the embedding custom dashboard applications. This provides a comprehensive solution to managing customer interactions.

Chaskiq, an open-source messaging platform, improves communication between customer support, sales and marketing teams. It has a robust web-based chat system that includes video calls, onboarding tours and newsletter campaigns. The platform consolidates conversations from different sources, such as Twitter Messenger, Facebook Messenger and WhatsApp, into a single interface. Chaskiq has a number of automation features, including routing bots to automate conversations, outbound/inbound automation, audience-targeting, and a route editor. Users can send mass email, display banners or pop-ups to engage visitors in the most optimal moment. The help center allows businesses to organize and present content in the form of articles that are categorized so they can be easily accessed. Reporting tools allow for the creation of visually appealing reports, including data from external services.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Wolken Software offers a suite AI-enabled SaaS 2.0 cloud native applications for Customer Service and Enterprise Solutions, including Wolken ServiceDesk and Wolken HR Case Management. Wolken offers a variety of plug-and-play features for enterprises, including Omnichannel Support, Real Time Reporting, a built-in Business Intelligence tool, Integrations with 3rd Party Apps, Auto Categorization, and Auto Routing incoming queries. Wolken offers easy configuration, low-code customizations and a fast Time-to Market. It also comes at a fractional cost due to simplified costing, reducing your total costs of operations by as much as 50%. We have successfully replaced well-known names at Fortune 500 and Fortune 1000 Companies.

Kapture is a powerful omnichannel Customer Experience Management platform powered by AI. It has a strong focus on customer service. Kapture adapts to changing customer expectations and transforms a good customer experience into a great one. Kapture's technology and teams are built from the ground up to focus on "the client". Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. Kapture has expertise in four key industries: Retail (offline and ecommerce), BFSI, Travel, Consumer durables (consumer products and appliances), and today, it helps 1000+ businesses across 16 countries create wonderful experiences for their customers.

Communicate with your customers using courier. 8 out 10 customers prefer to be served via messaging platforms such as WhatsApp Messenger, FB Messenger, or Twitter. Our intelligent conversational platform simplifies work by unifying chats from customers via popular messaging apps (WhatsApp Messenger, Messenger, Instagram, Telegram), and managing them in one place. It also facilitates the shopping experience by providing immediate attention and automating responses. Connecting all your main channels. All messaging channels are integrated into an intelligent conversational platform that simplifies service and sales visibility. We automate 80% human interactions, which reduces service costs by 50% and increases sales by 30%. We convert 30% of leads generated through marketing. Chatbots with official WhatsApp integration Register to automate, respond, monitor, and enhance all conversations your company has through Whatsapp.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

Alcmeon's cloud technology allows you to use Facebook Messenger, Messenger for iOS, or WhatsApp as a powerful customer service, messaging channel, or conversational commerce channel. Alcmeon has access to the most popular social media APIs: Facebook, Instagram and Twitter, Messenger, WhatsApp. WeChat, Google My Business, Apple Business Chat, WeChat and WeChat. We work closely with their technical teams to add new business features as quickly possible. Alcmeon's back-office has been designed to connect to the information systems and CRMs of our clients - Salesforce, Oracle Zendesk, Efficy. A dedicated customer success manager, on and off-line training, office hours and clients-only events.

No matter the size of your company, no matter how many agents you have, regardless of whether it's sales or customer service, our cloud contact centre platform will help you stay at the center of the conversation. A world where customer service and sales agents are happier and more productive. Every customer leaves happy and eager to return. Every service provider and enterprise have access to cloud technology that is both easy to use and simple to upgrade. This platform was designed to reduce costs, vendor hassles, integration headaches, and simplify the process. Tech that can be used in any way you want. With a focus on minimal downtime. Thrio handles outbound and inbound voice, SMS, chat and email. It also handles social interactions and other social interactions. Our unified routing engine combines these channels in a powerful native workflow automation framework. It's hybrid communication at its best.

Our suite of AI-driven, simple-to-use tools are designed for small and medium-sized businesses that want to communicate their message like a Fortune 500 company. It can be used to improve customer experience, lead generation and sales conversions, as well as ongoing marketing communication. TruVISIBILITY gives you full access to all of our digital marketing tools. Our Sites app allows you to create stunning landing pages that help visitors focus on a single goal, and convert them into revenue. The Sites app allows you to quickly create multiple-page websites that convey your marketing message. If you lack design inspiration or are too busy to create a website from scratch, you can choose one of our highly-converting landing pages and website templates.

Customers are delighted by our ability to build cross-channel relationships and experience 50M transactions per month, 10M Bot interactions and 500M sites. We also have 15+ key social networks and 5 instant messengers. This unified digital engagement platform is CX first. Our mission is to make customers happy in every organization on the globe. 70 of the 100 most valuable brands in the world agree that SimplySocial is the key to creating amazing customer experiences. SimplySocial powers millions of conversations across all non-voice channels. This allows for superior customer service with full context across all channels. We are the pioneers in conversation management, thanks to machine learning and superior AI for both agents and customers. Simplify360 makes it easy to respond, reply, and publish messages on multiple messaging platforms such as WhatsApp, Line, Viber, Viber, Line, Viber, and SMS. Simplify360's conversation Cloud is your one-stop shop for all non-voice customer support.

Live Chat allows you to talk to your website visitors. Unified Communications: Features that make your life easier Multiple channels such as WebSite, Facebook, Twitter can be answered in unified inboxes. Quick Reply. Quick Reply. Simplified reporting. Simplified Reporting. You can close deals directly in the solution. You can make more sales by leveraging real-time conversations. The solution can even collect data offline so you can contact them later. Productive Dashboard. Our dashboard was created to increase productivity for your agents. You can create as many agents you like during the pandemic. There are no restrictions. Integrations Integrate with whatever you need! ChatKlink provides integrations as well as API and Webhooks to allow you to connect to whatever you need.

Unifonic is a platform powered by AI that allows for personalized omnichannel engagement. It allows businesses to communicate with customers using a variety of channels, such as SMS, WhatsApp Messenger, push notifications and voice. The platform offers over 100 native integrations, including Salesforce, HubSpot and Shopify. This allows for seamless workflow automation. Unifonic's Flow Studio offers pre-built templates to simplify the implementation of automated processes. These include abandoned cart reminders and chatbot automation. The platform is designed for marketing, IT and operations, with low-code tools and 24/7 AI-powered customer support. Unifonic is a global company with 95% coverage and over 25 billion messages sent. It has more than 5,000 clients.

Your remote office can be viewed as a physical location. Each department or team member can have their own "office" or meeting space. You need to quickly locate a coworker? There's no need to search the building for co-workers. To find out where your team members are, simply check your team dashboard. You want your remote employees to be engaged, alert, and focused on your business's progress. Encourage collaboration and communication. A lack of visibility can lead people to feel isolated, which can be detrimental to a cohesive workforce. Encourage face-to–face meetings, including daily catch-ups between direct reports and company-wide staff meetings. Zoom can be used to plan office-wide team building activities and foster your company culture.