Best ITSM Software for MySQL

Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.

Pliant offers a robust solution for IT Process Automation that simplifies, enhances, and secures the way teams create and implement automation. By minimizing human errors, ensuring compliance, and boosting overall efficiency, Pliant serves as an invaluable resource. Users can easily incorporate existing automation or develop new workflows through a unified orchestration interface. The platform provides reliable governance that maintains compliance through practical, built-in features. By abstracting thousands of vendor APIs, Pliant creates intelligent action blocks that empower users to simply drag and drop, eliminating the need for repetitive coding. Citizen developers can seamlessly construct effective and uniform automation across various platforms, services, and applications within minutes, thereby maximizing the value of their entire technology ecosystem from a single interface. Furthermore, with the capability to integrate new APIs in just 15 business days, Pliant ensures that any non-standard requirements will be addressed in a leading timeframe, keeping your automation capabilities up to date. This efficiency allows teams to remain agile and responsive in a rapidly changing technological landscape.