Best IT Security Software for ConnectWise PSA

NinjaOne enhances IT security by implementing a multi-layered defense strategy that spans both endpoints and infrastructure. By automating the patching process, it minimizes the risk associated with recognized vulnerabilities. Its monitoring solutions are designed to identify unusual behavior and system irregularities. To counteract ransomware threats, robust backup and recovery options are in place. Additionally, role-based access controls are utilized to secure sensitive information. Comprehensive reporting capabilities help maintain adherence to security regulations. With these tools, NinjaOne equips IT teams to effectively protect their organization's valuable assets.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Josys is a modern, AI-native identity security and governance platform built for the era of rapid enterprise AI adoption. As identity becomes the primary attack surface, Josys provides the tools to discover, govern, and secure every human, machine, and AI agent identity across your entire application ecosystem. The platform enables security and IT teams to proactively surface risks, manage granular access, and remediate identity-based threats in real-time. Trusted by more than 1,000 global organizations and MSPs, Josys transforms identity management from a complex security vulnerability into a streamlined, autonomously governed strategic advantage. Learn more at josys.com.

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

NetCrunch is a next-gen, agentless infrastructure and traffic network monitoring system designed for hybrid, multi-site, and fast changing infrastructures. It combines real-time observability with alert automation and intelligent escalation to eliminate the overhead and limitations of legacy tools like PRTG or SolarWinds. NetCrunch supports agentless monitoring of thousands of nodes from a single server-covering physical devices, virtual machines, servers, traffic flows, cloud services (AWS, Azure, GCP), SNMP, syslogs, Windows Events, IoT, telemetry, and more. Unlike sensor-based tools, NetCrunch uses node-based licensing and policy-driven configuration to streamline monitoring, reduce costs, and eliminate sensor micromanagement. 670+ built-in monitoring packs apply instantly based on device type, ensuring consistency across the network. NetCrunch delivers real-time, dynamic maps and dashboards that update without manual refreshes, giving users immediate visibility into issues and performance. Its smart alerting engine features root cause correlation, suppression, predictive triggers, and over 40 response actions including scripts, API calls, notifications, and integrations with Jira, Teams, Slack, Amazon SNS, MQTT, PagerDuty, and more. Its powerful REST API makes NetCrunch perfect for flow automation, including integration with asset management, production/IoT/operations monitoring and other IT systems with ease. Whether replacing an aging platform or modernizing enterprise observability, NetCrunch offers full-stack coverage with unmatched flexibility. Fast to deploy, simple to manage, and built to scale-NetCrunch is the smarter, faster, and future-ready monitoring system. Designed for on-prem (including air-gapped), cloud self-hosted or hybrid networks.

PowerDMARC is a robust email security solution that safeguards your brand reputation and email communications from threats like spoofing, phishing, and ransomware. By leveraging advanced technologies such as DMARC, SPF, DKIM, BIMI, MTA-STS, and TLS-RPT, PowerDMARC empowers you to protect your email infrastructure. With a user-friendly platform, PowerDMARC simplifies complex configurations, enabling you to easily manage and monitor your email security posture. AI-powered threat intelligence provides valuable insights to proactively identify and mitigate emerging threats. Trusted by over 2000 organizations globally, including Fortune 100 companies and governments, PowerDMARC is your trusted partner in securing your email infrastructure.

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

This EDR solution will help you uncover the hidden potential in your network. This tool uses ESET's multilayered Endpoint Protection Platform to detect and respond to endpoints. All layers send relevant information to ESET Enterprise Inspector which analyzes large amounts of real-time data from endpoints. It can quickly identify and fix any security problem in the network. ESET Enterprise Inspector offers a unique reputation-based detection system that is transparent to security teams. To allow fine-tuning, all rules can be easily edited via XML. You can create new rules to meet the specific needs of your enterprise environment, including SIEM integrations. ESET's endpoint response and detection tool makes it easy to suppress false alarms. You can adjust the sensitivity of detection rules according to different computer groups or users. Combine criteria such as file name/path/hash/command line/signer to fine-tune the trigger conditions.

Acronis Cyber Protect gives you the peace of mind to know your business is covered, with zero-day malware and ransomware protection, backup and forensic investigations. Cyberthreats are evolving at an incredible rate — and simple data backup and cybersecurity tools are no longer enough to contain them. Acronis’ all-in-one cyber protection solutions combine cybersecurity, data backup, disaster recovery, and more to ensure the integrity of the data and systems you rely on. If you’re like other businesses, you probably use a complex patchwork of solutions to defend against data loss and other cyberthreats — but this approach is tough to manage and leads to security gaps. Acronis’ integrated cyber protection solutions safeguard entire workloads with greater efficiency and a fraction of the complexity, freeing up resources and enabling you to focus on protection and enablement rather than juggling tools. Protect entire workloads without the friction. Getting started with Acronis' cyber protection solutions is simple and painless. Provision multiple systems with just a click, and manage everything — from backup policies to vulnerability assessments and patching — through a single pane of glass.

ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff.

BDRShield is a hybrid backup and cyber-resilience solution built to help organizations secure their data, maintain business continuity, and recover quickly from ransomware attacks or system failures. The platform provides cloud-managed and on-premise deployment options, allowing businesses and managed service providers to choose the infrastructure model that best fits their operational and compliance requirements. Supporting workloads across endpoints, physical servers, virtual machines, cloud environments, SaaS applications, and databases, BDRShield delivers centralized backup and recovery management through a single unified console. The software includes advanced security features such as immutable storage, air-gapped backups, anomaly detection, malware scanning, role-based access control, encryption, and multi-factor authentication to protect against modern cyber threats. Businesses can configure local, cloud, or hybrid storage environments using providers such as AWS, Azure, Google Cloud, Wasabi, Backblaze, and BDRShield Cloud. The platform also provides near-instant disaster recovery, granular restores, automated recovery testing, and cross-platform migration support to minimize downtime and improve operational continuity. MSPs benefit from multi-tenant management, white-label branding, PSA/RMM integrations, centralized billing, and flexible licensing designed to support recurring revenue growth. BDRShield includes automated compliance reporting and audit capabilities that help organizations meet regulatory standards such as GDPR, SOC 2, and HIPAA. The solution is designed for rapid deployment, allowing businesses to configure backup policies, secure workloads, and start protecting data within minutes.

OpenText Core Endpoint Protection provides real-time defense against today’s most common cyberattacks by combining behavioral analytics, machine learning, and global threat intelligence. It continuously monitors endpoint activity to detect anomalies, block malicious files, and stop ransomware before it spreads. With a cloud-native management console, security teams can enforce policies and oversee device health from any location, supporting both in-office and remote environments. Preconfigured templates and RMM integrations reduce administrative effort, helping IT teams respond faster without manual configuration. The platform streamlines regulatory compliance initiatives by automating security policy enforcement. When paired with OpenText Core EDR, organizations gain granular visibility, device isolation capabilities, and powerful investigation tools. End users remain protected without experiencing slowdowns or intrusive alerts. By reducing infections, improving response times, and ensuring security readiness, OpenText Core Endpoint Protection strengthens overall business continuity.

ITBoost is the comprehensive IT documentation software that consolidates everything you need in one platform. It simplifies the management of documentation, KPIs, and client feedback, making the process straightforward. Developed by ConnectWise, ITBoost features a dynamic dashboard that offers the most sophisticated documentation tools available, showcasing the critical metrics from your external systems. With ITBoost, you can effortlessly access all your MSP business applications, including PSAs and RMMs. This solution empowers you to manage your tasks efficiently, all from a single, user-friendly interface. Enjoy the convenience of having all your essential tools in one place for maximum productivity.

As the number of remote employees continues to rise, the reliance on cloud applications grows, and cyber theft surges, organizations of all sizes must prioritize Secure Identity & Access Management. With Passly™ from ID Agent (a Kaseya company), IT departments can seamlessly and affordably grant appropriate access to authorized users, ensuring they can connect from the right devices and locations. This platform incorporates essential features like Secure Password Management, Single Sign-On, and Multi-Factor Authentication, which are vital in today's landscape where the risk of cyberattacks is at an all-time high. Considering that approximately 80% of data breaches stem from lost, weak, or stolen passwords, choosing a robust secure identity and access management solution is more important than ever. Passly stands out as a comprehensive and cost-effective option that promotes security, compliance, and operational efficiency. Additionally, its Shared Password Vaults empower technicians to securely manage and store credentials for business, personal, or shared accounts, all in a centralized and user-friendly interface. Organizations that invest in such solutions will be better equipped to protect their data and maintain trust with their clients.

Asio™ by ConnectWise® stands out as the premier platform tailored for leading IT solution providers. When you require advanced cloud technology that offers limitless scalability alongside exceptional speed and performance, Asio™ is your go-to choice. This innovative platform enables you to address the challenges posed by fragmented systems, tackling issues such as inefficiencies and repetitive tasks. Your organization will transform into a streamlined IT service provider, enhanced by our security-centric approach that elevates your business functions, enhances intelligent monitoring and automation, accelerates innovation, and so much more. Take command of both your operational processes and financial outcomes with Asio™. Boost your business capabilities with a suite of software designed for managed service providers, which includes tools for project management, automation of quotes and proposals, next-generation IT documentation, and real-time analytics. With this exceptional performance, these solutions empower you to navigate effectively on the path toward business excellence. Elevate your service delivery and enhance customer satisfaction with greater ease and efficiency, ensuring that your clients receive the best possible experience.

VIPRE Email Security protects your email users and business network from the latest, most sophisticated malware, weaponized attachments, and phishing threats that bypass traditional detection methods. As a secure email gateway, it analyzes inbound and outbound emails in real-time, identifying and blocking threats before they can cause harm. Powerful visual analytics offer clear visibility into ongoing attacks, enabling security teams to respond quickly and accurately. With a simple integration into Microsoft 365, VIPRE can even remove malicious or suspicious emails from a user’s inbox after they have been delivered, providing an added layer of protection. VIPRE Email Security is available in two versions: VIPRE Email Security Cloud, which offers strong core protection for most organizations, and VIPRE Email Advanced Threat Protection, which delivers enhanced AI-driven techniques for more in-depth file attachment and link analysis. Both solutions work seamlessly to safeguard your email environment from evolving threats, ensuring your business stays protected with minimal effort.

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

What your clients don't know about cybersecurity can really harm them. Asking questions is the best way to keep your clients safe. ConnectWise Identify Assessment gives you access to a risk assessment backed up by the NIST Cybersecurity Framework. This will reveal risks throughout your client's entire company, not just their networks. You can have meaningful security conversations with clients by having a clear, easily-read risk report. You can choose from two levels of assessment to meet every client's needs, from the Essentials to cover basic information to the Comprehensive Assessment to dig deeper to uncover additional risks. The intuitive heat map displays your client's risk level and prioritizes to address them based on financial impact and probability. Each report contains recommendations for remediation to help you create a revenue-generating plan.

Achieve precise governance over web applications and cloud management systems with Delinea's Cloud Access Controller, a robust PAM solution designed to function at cloud speed, ensuring rapid deployment and secure access to any web-based application. This innovative tool allows seamless integration of your current authentication systems with various web applications without necessitating any additional coding efforts. You can implement detailed RBAC policies that uphold least privilege and zero trust principles, even for custom and outdated web applications. Define the specific data an employee is permitted to view or alter within any given web application, and effectively manage access permissions with the ability to grant, modify, and revoke access to cloud applications. Control who has access to specific resources at a detailed level and monitor the usage of all cloud applications meticulously. Additionally, the platform features clientless session recording without the need for agents, ensuring secure access to a wide array of web applications, encompassing social media, custom solutions, and legacy systems alike. This comprehensive approach not only enhances security but also streamlines access management for diverse organizational needs.

CyberFox Password Manager is a centralized password management platform designed for managed service providers and IT departments. It allows teams to securely access and share credentials without relying on unsafe practices like spreadsheets or browser storage. Built with enterprise-grade encryption, the platform protects passwords both in transit and at rest. Secure cloud storage ensures availability while maintaining strong data protection standards. Role-based permissions make it easy to control who can view, edit, or share credentials. Advanced security policies help organizations enforce best practices across all users. The solution integrates smoothly into existing IT workflows without adding complexity. CyberFox Password Manager reduces the risk of credential-related breaches while improving efficiency. Its clean interface simplifies password organization and access. The platform balances affordability with powerful security features.

We provide MSPs with privileged access management, including the protection of customer admin accounts and the security of their customers' identities. CyberQP believes that MSPs can be the only solution for small and medium business cyber security problems. We take our partnership with MSPs very seriously. Create accounts and passwords when technicians need them, with zero-standing privilege and advanced security. Automate tasks, manage admin and service accounts, and automate tasks across environments. Verify the identity of those who call your helpdesk in less than 30 second to protect organizations from internal and outside threats. Your MSP technicians can manage and control who is granted privileged access during specified time periods. MSPs can find it difficult to discover admin accounts and privileged access across their customer base. Our automation makes it easy.