Best IT Management Software for OnlineOrNot

Spike integrates all your workspace into one Inbox. This includes email, chat and calendar, calls, team collaboration, tasks, calls, and even calls. You can now do your work in one feed so you don't have to switch between apps. Spike's conversational email merges traditional email with instant messaging, eliminating cluttered email threads. Live collaboration and real-time communication allow for better interactions and a more human communication environment. Spike is available for iOS, Android, Mac and Windows.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Keep track of all Ops and Dev incidents and take control. Notify the right people, reduce response times, and avoid alert fatigue. Opsgenie is a modern, incident management platform that ensures critical events are not missed and the right people take the appropriate actions in the shortest time possible. Opsgenie can receive alerts from custom applications and monitoring systems, and will categorize each alert according to importance and timing. On-call schedules ensure that the right people get notified via multiple communication channels, including voice calls, SMS, email, and push messages on mobile phones. Opsgenie automatically escalates any alert that is not acknowledged. This ensures that the incident receives the appropriate attention. Register now for a free trial.

Enterprise plugins such as Splunk, ServiceNow and Datadog allow you to view all your data in one place. Collaboration features built-in allow teams to collaborate from one dashboard. Advanced security and compliance features ensure that your data remains secure. Access to Prometheus, Grafite, Grafana experts, and hands-on support. Other vendors will try and sell you an "everything is in my database" mentality. Grafana Labs has a different approach. We want to help with your observation, not own it. Grafana Enterprise gives you access to enterprise plugins. These plugins allow you to import your data sources into Grafana. This allows you to visualize all data in a more efficient and effective manner, allowing you to get the most out of expensive and complex monitoring systems.