Best IT Management Software for IT Portal

NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.

Auvik revolutionizes the management of IT by automating tedious processes, offering instant visibility, and delivering practical insights throughout your network. Its features include automated discovery and mapping, proactive notifications, and comprehensive reporting, which together remove the uncertainty associated with manual tasks and allow IT teams to concentrate on strategic objectives. Whether overseeing a single location or an extensive global network, Auvik aids in reducing downtime, enhancing operational efficiency, and safeguarding your business against potential risks. Designed for scalability, Auvik seamlessly adjusts to your unique environment, streamlining IT management to be more efficient, intelligent, and rapid.

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

Secure your workforce with powerful, simple access security. We are Cisco Duo. Our modern access security system is designed to protect all users, devices, applications, so you can focus on what you do best. Secure access for all users and devices, in any environment, from any location. You will enjoy the peace of mind that only total device visibility and trust can provide. A SaaS solution that natively protects all applications and is easy to deploy, scaleable and quick to respond to threats. Duo's access security protects all applications from compromised credentials and devices. It also provides comprehensive coverage that helps you meet compliance requirements. Duo integrates natively with applications to provide flexible, user friendly security that is easy to implement and manage. It's a win-win-win for administrators, users, and IT staff. Multi-factor authentication, dynamic device trust and adaptive authentication are key components of your zero-trust journey. Secure SSO is also a part of the mix.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

Lucidchart is a comprehensive visual collaboration platform that empowers teams to create intelligent, data-driven diagrams for process mapping, team planning, systems architecture, and more. With features like AI-powered diagram generation, real-time collaboration, and data integration, Lucidchart helps users quickly visualize their systems and workflows with ease. Whether you’re building technical diagrams or mapping out complex organizational structures, Lucidchart streamlines the process, saving you time and improving clarity. It integrates with a variety of popular tools such as Jira, Slack, Confluence, and Notion, making it an invaluable tool for enhancing teamwork, driving decisions, and accelerating innovation across your organization.

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

Draw.io, which is often referred to as diagrams.net, serves as a versatile and robust online application for crafting diagrams, flowcharts, and various visual representations. This tool enables users to create an extensive array of diagrams, ranging from basic organizational charts to intricate network designs. It boasts seamless integration with well-known cloud storage platforms like Google Drive, OneDrive, and GitHub, facilitating effortless access and collaborative efforts among users. Prioritizing user privacy and data security, Draw.io offers options for storing diagrams either locally or in the cloud, ensuring that users maintain control over their information. Additionally, its user-friendly interface makes it accessible for individuals with varying levels of design experience.

Kaseya BMS is a comprehensive PSA platform that modernizes IT service delivery by automating complex workflows and consolidating business processes into one intuitive interface. It features AI-powered service desk capabilities that quickly resolve tickets with smart writing assistance and auto-suggested documentation, boosting technician productivity by 25%. The software also automates billing cycles to eliminate errors and accelerate invoice processing, supporting various billing types including time-tracked, recurring, and project-based invoices. Designed to enhance team collaboration and customer satisfaction, Kaseya BMS integrates seamlessly with existing business tools to ensure a unified, efficient workflow across IT operations.

Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.

Watchman Monitoring offers a Software as a Service (SaaS) solution designed to oversee the operational health of computers running on Mac, Linux, and Windows platforms. Our system generates hourly updates regarding various health concerns, including disk I/O errors, backup capabilities, and RAID configurations. It is built around two main elements: the monitoring agent and the monitoring server. The monitoring agent can be easily installed through multiple quick methods. After installation, it operates on an hourly basis, relaying its observations back to the Watchman Monitoring Server. In turn, the Watchman Monitoring Server aggregates the reports from the devices under surveillance and promptly alerts subscribers when problems arise. Additionally, the server's dashboard provides subscribers with an instant overview of all monitored computers, along with robust search capabilities and detailed inventory and demographic data, enhancing their ability to manage and respond to any issues effectively. This comprehensive approach ensures that users have the necessary tools to maintain optimal performance across their systems.

RangerMSP offers an affordable, on-premise PSA solution tailored specifically for small to mid-sized IT service providers and managed service providers (MSPs). This software simplifies the management of your IT services business, allowing you to work efficiently and securely. With a focus on enhancing customer service, boosting sales, and facilitating growth, RangerMSP stands out for its user-friendly and intuitive interface. Installation is straightforward, enabling you to begin operations in just a few minutes, and it requires minimal training, making it accessible to all users. You will be impressed by how quickly it aids in tracking tasks and managing operations effectively. Since its inception in 2004, RangerMSP has continuously evolved through valuable user feedback, ensuring it meets your specific requirements. Your data remains secure on a server that you control, whether it's on-premise or cloud-based, providing you with the ability to manage security levels and access direct database for external reporting. Additionally, the advanced API allows for seamless integration and customization. The database is open, ensuring that your data is always yours, indefinitely. This commitment to user empowerment and control sets RangerMSP apart in the competitive landscape of IT management tools.

Gliffy is a flexible diagramming application hosted in the cloud, empowering users to produce an array of visuals, such as UML diagrams, flowcharts, wireframes, and much more. Featuring a user-friendly drag-and-drop interface, it allows for effortless diagram creation within widely-used platforms like Confluence and Jira, which enhances teamwork and optimizes processes. The tool promotes real-time collaboration, allowing several users to modify and provide feedback on diagrams at the same time, thus encouraging effective cooperation and keeping all team members on the same page. Gliffy comes equipped with an extensive collection of shapes and templates tailored for numerous industries and applications, ranging from software development to business process optimization. Users have the option to export their diagrams in various formats, including PDF, JPEG, PNG, and SVG, which simplifies sharing and integration into other documents or presentations. Notably, Gliffy adheres to SOC 2 Type II compliance standards, ensuring data security and privacy. This commitment to compliance adds an extra layer of confidence for teams relying on the platform for their diagramming needs.

Active Directory serves as a centralized repository for information regarding various objects within a network, facilitating easy access and management for both administrators and users. It employs a structured data storage approach, which underpins a logical and hierarchical arrangement of directory information. This repository, referred to as the directory, holds details about various Active Directory entities, which commonly include shared resources like servers, volumes, printers, as well as user and computer accounts on the network. For a deeper understanding of the Active Directory data repository, one can refer to the section on Directory data store. Security measures are seamlessly integrated with Active Directory, encompassing logon authentication and the control of access to directory objects. Through a single network logon, administrators are empowered to oversee directory information and organizational structures across the entire network, while authorized users can readily access resources from any location within the network. Additionally, policy-based administration simplifies the management process, making it more efficient even for the most intricate network configurations. This framework not only enhances security but also streamlines resource management, making network operations more effective.

Your primary goal in this industry is to generate revenue while delivering exceptional IT services. However, many help desk solutions can hinder profitability by overwhelming engineers with unnecessary tasks. N-able MSP Manager™ disrupts this cycle by allowing you to focus on the essential aspects without drowning in trivial details. This software empowers you to deliver value that maintains client loyalty while centralizing all your customer information within a single IT service management platform. Enhance convenience for your clients through a customizable customer portal that reflects your brand. Monitor your business's performance with intuitive dashboards and reports, and efficiently resolve issues on-site using the MSP Manager mobile application. Streamline operations with swift scheduling options and capture vital information through a simplified ticketing process that gets you back to your core work quickly. Every minute an engineer spends on non-billable tasks inflates operational costs, and over time, these expenses can accumulate significantly, affecting your bottom line. By optimizing your workflow with MSP Manager, you can reclaim those lost hours and drive profitability. Ultimately, investing in the right tools can transform your business efficiency and client satisfaction.

Harness the capabilities of the enterprise workload engine to enhance performance, bolster security, and accelerate innovation within your organization. The latest version of vSphere provides crucial services tailored for the contemporary hybrid cloud environment. It has been redesigned to incorporate native Kubernetes, allowing the seamless operation of traditional enterprise applications alongside cutting-edge containerized solutions. This evolution facilitates the modernization of on-premises infrastructure through effective cloud integration. By implementing centralized management, gaining global insights, and utilizing automation, you can significantly increase productivity. Additionally, leverage supplementary cloud services to maximize your operations. To meet the demands of distributed workloads, networking functions on the DPU are optimized, ensuring improved throughput and reduced latency. Furthermore, this approach liberates GPU resources, which can then be applied to expedite AI and machine learning model training, even for more complex models. Overall, this unified platform not only streamlines processes but also supports your organization’s growth in the evolving digital landscape.

We provide MSPs with adaptable, dependable, and innovative cloud-based communication solutions that empower them to expand their operations with precision and focus. BVoIP was developed in response to the genuine challenges and frustrations experienced by actual MSPs. Prior to assisting MSPs, we spent 17 years as one ourselves, gaining valuable insights into the industry's flawed communication strategies that relied on a haphazard mix of unreliable products and services. This often resulted in high operational costs and excessive demands on customer support. Recognizing the need for straightforward and scalable communication solutions, we pioneered a new approach that utilizes cloud technology to streamline business communication, eliminate back-office inefficiencies, and ensure that phrases like "can you hear me now" become a thing of the past. With our comprehensive and standardized communications platform, we are now equipped to provide MSPs with the essential solutions they have been seeking to thrive in a competitive landscape. Ultimately, our goal is to transform how MSPs manage communication, allowing them to focus on their core business objectives.