Best IT Management Software for Hightouch

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. The Twilio SendGrid Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale, while maximizing inbox placement and protecting your reputation as a trusted sender. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

Amazon Simple Storage Service (Amazon S3), an object storage service, offers industry-leading scalability and data availability, security, performance, and scalability. Customers of all sizes and industries can use Amazon S3 to store and protect any amount data for a variety of purposes, including data lakes, websites and mobile applications, backup, restore, archive, enterprise apps, big data analytics, and IoT devices. Amazon S3 offers easy-to-use management tools that allow you to organize your data and set up access controls that are tailored to your business, organizational, or compliance needs. Amazon S3 is built for 99.999999999% (11 9,'s) of durability and stores data for millions applications for companies around the globe. You can scale your storage resources to meet changing demands without having to invest upfront or go through resource procurement cycles. Amazon S3 is designed to last 99.999999999% (11 9,'s) of data endurance.

Asana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different departments are involved. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. It’s time to move work out of disjointed spreadsheets and email and let teams collaborate and communicate more effectively in one place. With Asana, it doesn't matter how many different teams or departments are coming together on a project, they can share context and assign ownership with tasks, combine related work, share files, get instant updates on tasks and projects and build effective cross-functional workflows. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Front is the all-in-one customer service platform built for collaboration. Our powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours.

Bing makes it easier to turn information into action. It makes it quicker and easier to go directly from searching to doing. Bing makes it easier and faster to convert information into action, so you can go from searching to doing more quickly. We are constantly expanding the possibilities of Bing. Bing is able to power InPrivate search with Microsoft Edge and quick searches in Windows taskbar. It also powers work search scenarios with Microsoft 365. You can also experience immersive gaming in Microsoft Flight Simulator. You will see a shift from product to Microsoft Bing starting today. This is due to the continued integration of search experiences across the Microsoft group. We are committed to expanding search options, but we also believe you should get more value from the searches you do every day. We are also proud to announce the expansion and enhancement of Give with Bing. This allows you to make a difference by simply searching.

Automate the automatic coverage of thousands of tables using ML-based anomaly detection. 50+ custom metrics are also available. Monitoring of metadata and data. Comprehensive mapping of all dependencies between assets from ingestion to reporting. Collaboration between data consumers and data engineers is enhanced and productivity is increased. Sifflet integrates seamlessly with your data sources and preferred tools. It can run on AWS and Google Cloud Platform as well as Microsoft Azure. Keep an eye on your data's health and notify the team if quality criteria are not being met. In a matter of seconds, you can set up the basic coverage of all your tables. You can set the frequency, criticality, and even custom notifications. Use ML-based rules for any anomaly in your data. There is no need to create a new configuration. Each rule is unique because it learns from historical data as well as user feedback. A library of 50+ templates can be used to complement the automated rules.

Segment's EDI platform enables B2B communication around the world by translating international EDI standards files into B2B files like Purchase Order, Shipping Certificate and Invoices. Our platform makes it possible to manage all communication securely and encrypted, in any data structure you choose (such as X12 or EDIFACT) If your business partner asks you to use an international EDI standards, you're in good hands. We will gladly provide expert EDI services.