Best IT Management Software for Chronicle SOAR

Google Cloud is an online service that lets you create everything from simple websites to complex apps for businesses of any size. Customers who are new to the system will receive $300 in credits for testing, deploying, and running workloads. Customers can use up to 25+ products free of charge. Use Google's core data analytics and machine learning. All enterprises can use it. It is secure and fully featured. Use big data to build better products and find answers faster. You can grow from prototypes to production and even to planet-scale without worrying about reliability, capacity or performance. Virtual machines with proven performance/price advantages, to a fully-managed app development platform. High performance, scalable, resilient object storage and databases. Google's private fibre network offers the latest software-defined networking solutions. Fully managed data warehousing and data exploration, Hadoop/Spark and messaging.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

BigQuery is a serverless, multicloud data warehouse that makes working with all types of data effortless, allowing you to focus on extracting valuable business insights quickly. As a central component of Google’s data cloud, it streamlines data integration, enables cost-effective and secure scaling of analytics, and offers built-in business intelligence for sharing detailed data insights. With a simple SQL interface, it also supports training and deploying machine learning models, helping to foster data-driven decision-making across your organization. Its robust performance ensures that businesses can handle increasing data volumes with minimal effort, scaling to meet the needs of growing enterprises. Gemini within BigQuery brings AI-powered tools that enhance collaboration and productivity, such as code recommendations, visual data preparation, and intelligent suggestions aimed at improving efficiency and lowering costs. The platform offers an all-in-one environment with SQL, a notebook, and a natural language-based canvas interface, catering to data professionals of all skill levels. This cohesive workspace simplifies the entire analytics journey, enabling teams to work faster and more efficiently.

Redis Labs is the home of Redis. Redis Enterprise is the best Redis version. Redis Enterprise is more than a cache. Redis Enterprise can be free in the cloud with NoSQL and data caching using the fastest in-memory database. Redis can be scaled, enterprise-grade resilience, massive scaling, ease of administration, and operational simplicity. Redis in the Cloud is a favorite of DevOps. Developers have access to enhanced data structures and a variety modules. This allows them to innovate faster and has a faster time-to-market. CIOs love the security and expert support of Redis, which provides 99.999% uptime. Use relational databases for active-active, geodistribution, conflict distribution, reads/writes in multiple regions to the same data set. Redis Enterprise offers flexible deployment options. Redis Labs is the home of Redis. Redis JSON, Redis Java, Python Redis, Redis on Kubernetes & Redis gui best practices.

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Deploy sophisticated applications using a secure and managed Kubernetes platform. GKE serves as a robust solution for running both stateful and stateless containerized applications, accommodating a wide range of needs from AI and ML to various web and backend services, whether they are simple or complex. Take advantage of innovative features, such as four-way auto-scaling and streamlined management processes. Enhance your setup with optimized provisioning for GPUs and TPUs, utilize built-in developer tools, and benefit from multi-cluster support backed by site reliability engineers. Quickly initiate your projects with single-click cluster deployment. Enjoy a highly available control plane with the option for multi-zonal and regional clusters to ensure reliability. Reduce operational burdens through automatic repairs, upgrades, and managed release channels. With security as a priority, the platform includes built-in vulnerability scanning for container images and robust data encryption. Benefit from integrated Cloud Monitoring that provides insights into infrastructure, applications, and Kubernetes-specific metrics, thereby accelerating application development without compromising on security. This comprehensive solution not only enhances efficiency but also fortifies the overall integrity of your deployments.

Asana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different departments are involved. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. It’s time to move work out of disjointed spreadsheets and email and let teams collaborate and communicate more effectively in one place. With Asana, it doesn't matter how many different teams or departments are coming together on a project, they can share context and assign ownership with tasks, combine related work, share files, get instant updates on tasks and projects and build effective cross-functional workflows. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

MongoDB is a versatile, document-oriented, distributed database designed specifically for contemporary application developers and the cloud landscape. It offers unparalleled productivity, enabling teams to ship and iterate products 3 to 5 times faster thanks to its adaptable document data model and a single query interface that caters to diverse needs. Regardless of whether you're serving your very first customer or managing 20 million users globally, you'll be able to meet your performance service level agreements in any setting. The platform simplifies high availability, safeguards data integrity, and adheres to the security and compliance requirements for your critical workloads. Additionally, it features a comprehensive suite of cloud database services that support a broad array of use cases, including transactional processing, analytics, search functionality, and data visualizations. Furthermore, you can easily deploy secure mobile applications with built-in edge-to-cloud synchronization and automatic resolution of conflicts. MongoDB's flexibility allows you to operate it in various environments, from personal laptops to extensive data centers, making it a highly adaptable solution for modern data management challenges.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Google Workspace, the enhanced version of G Suite, brings together all the essential tools you need to boost productivity in a single, user-friendly platform. This integrated workspace simplifies your workflow, allowing you to focus more on your tasks rather than on managing them. With advanced AI and search capabilities, Google Workspace enables you to prioritize what truly matters while it takes care of the rest. You can work seamlessly from any location and on any device, even without an internet connection, thanks to customizable tools designed to cater to your team's specific requirements. Just like G Suite, Google Workspace offers bespoke email solutions for businesses along with a suite of collaborative tools, including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, and Forms. Explore our assortment of plans tailored to address your distinct business needs, and find the one that aligns best with your goals on our pricing page. Experience how Google Workspace can transform the way your team collaborates and achieves success.

Cloudflare is the foundation of your infrastructure, applications, teams, and software. Cloudflare protects and ensures the reliability and security of your external-facing resources like websites, APIs, applications, and other web services. It protects your internal resources, such as behind-the firewall applications, teams, devices, and devices. It is also your platform to develop globally scalable applications. Your website, APIs, applications, and other channels are key to doing business with customers and suppliers. It is essential that these resources are reliable, secure, and performant as the world shifts online. Cloudflare for Infrastructure provides a complete solution that enables this for everything connected to the Internet. Your internal teams can rely on behind-the-firewall apps and devices to support their work. Remote work is increasing rapidly and is putting a strain on many organizations' VPNs and other hardware solutions.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. The Twilio SendGrid Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale, while maximizing inbox placement and protecting your reputation as a trusted sender. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

One platform, infinite ways for you to connect with your customers and employees. Any app can be made authable. Okta can help you create secure and delightful experiences quickly. Okta's Customer ID products can be combined to create the stack you need. This will provide security, scalability and reliability. Protect and empower your employees, contractors, partners. Okta's workforce identification solutions will protect your employees no matter where they are. You will have the tools you need to automate cloud journeys and support hybrid environments. Okta is trusted by companies around the globe to protect their workforce identities.

Amazon Simple Storage Service (Amazon S3) is a versatile object storage solution that provides exceptional scalability, data availability, security, and performance. It accommodates clients from various sectors, enabling them to securely store and manage any volume of data for diverse applications, including data lakes, websites, mobile apps, backups, archiving, enterprise software, IoT devices, and big data analytics. With user-friendly management tools, Amazon S3 allows users to effectively organize their data and set tailored access permissions to satisfy their unique business, organizational, and compliance needs. Offering an impressive durability rate of 99.999999999% (11 nines), it supports millions of applications for businesses globally. Businesses can easily adjust their storage capacity to match changing demands without needing upfront investments or lengthy resource acquisition processes. Furthermore, the high durability ensures that data remains safe and accessible, contributing to operational resilience and peace of mind for organizations.

Leading the market, QRadar SIEM is designed to surpass adversaries through enhanced speed, scalability, and precision. As digital threats escalate and cyber attackers become more advanced, the importance of SOC analysts has reached unprecedented heights. QRadar SIEM empowers security teams to tackle current threats proactively by leveraging sophisticated AI, robust threat intelligence, and access to state-of-the-art resources, maximizing the potential of analysts. Whether you require a cloud-native solution tailored for hybrid environments, or a system that complements your existing on-premises setup, IBM offers a SIEM solution that can cater to your specific needs. Furthermore, harness the capabilities of IBM's enterprise-grade AI, which is crafted to improve the efficiency and knowledge of each security team member. By utilizing QRadar SIEM, analysts can minimize time-consuming manual tasks such as case management and risk assessment, allowing them to concentrate on essential investigations and remediation efforts while enhancing overall security posture.

Companies of all sizes can utilize object storage to manage any volume of data seamlessly. You can retrieve your data as frequently as needed, and with Object Lifecycle Management (OLM), you can set criteria for your data to automatically move to more affordable storage options, such as based on its age or the presence of a newer version. Cloud Storage offers an expanding array of locations for storage buckets, along with various automatic redundancy choices to ensure the safety of your data. Whether your priority is achieving rapid response times or developing a comprehensive disaster recovery strategy, you have the flexibility to tailor your data storage solutions to your specific needs. Additionally, the Storage Transfer Service and Transfer Service for on-premises data provide efficient online methods for moving data to Cloud Storage, equipped with the scalability and speed necessary for a streamlined transfer experience. For those who prefer offline data movement, the Transfer Appliance serves as a portable storage server that can be shipped directly to your location. This combination of services allows businesses to enhance their data management strategies effectively.

Zscaler, the innovator behind the Zero Trust Exchange platform, leverages the world's largest security cloud to streamline business operations and enhance adaptability in a rapidly changing environment. The Zscaler Zero Trust Exchange facilitates swift and secure connections, empowering employees to work from any location by utilizing the internet as their corporate network. Adhering to the zero trust principle of least-privileged access, it delivers robust security through context-driven identity verification and policy enforcement. With a presence in 150 data centers globally, the Zero Trust Exchange ensures proximity to users while being integrated with the cloud services and applications they utilize, such as Microsoft 365 and AWS. This infrastructure guarantees the most efficient connection paths between users and their target destinations, ultimately offering extensive security alongside an exceptional user experience. Additionally, we invite you to explore our complimentary service, Internet Threat Exposure Analysis, which is designed to be quick, secure, and private for all users. This analysis can help organizations identify vulnerabilities and strengthen their security posture effectively.

Proofpoint's Email Protection solutions, available as either a cloud service or an on-premises installation, offer robust defense against both malware and non-malware threats, such as impersonation emails and business email compromise (BEC). Its fine-tuned email filtering effectively manages spam, bulk "graymail," and additional unwanted messages. Moreover, the system ensures uninterrupted email communication even during server outages. Recognized as the premier email gateway in the industry, Proofpoint captures a wide range of threats, including those that may elude other systems. Utilizing advanced machine learning through NexusAI, Email Protection efficiently categorizes different email types and identifies threats that lack malicious payloads, including impostor emails via its Advanced BEC Defense feature. Additionally, users can automatically tag potentially suspicious messages to enhance awareness and can quickly locate any email within seconds, ensuring a comprehensive approach to email security. This layered defense provides organizations with peace of mind while navigating the complexities of email communication.

Amazon CloudWatch serves as a comprehensive monitoring and observability tool designed specifically for DevOps professionals, software developers, site reliability engineers, and IT administrators. This service equips users with essential data and actionable insights necessary for overseeing applications, reacting to performance shifts across systems, enhancing resource efficiency, and gaining an integrated perspective on operational health. By gathering monitoring and operational information in the forms of logs, metrics, and events, CloudWatch delivers a cohesive view of AWS resources, applications, and services, including those deployed on-premises. Users can leverage CloudWatch to identify unusual patterns within their environments, establish alerts, visualize logs alongside metrics, automate responses, troubleshoot problems, and unearth insights that contribute to application stability. Additionally, CloudWatch alarms continuously monitor your specified metric values against established thresholds or those generated through machine learning models to effectively spot any anomalous activities. This functionality ensures that users can maintain optimal performance and reliability across their systems.

Utilize integrated software delivery tools to share code, monitor tasks, and deploy software, all hosted on your premises. Whether you choose to leverage the full suite of Azure DevOps services or just a select few, these tools can seamlessly enhance your current workflows. Formerly recognized as Team Foundation Server (TFS), Azure DevOps Server provides a comprehensive set of collaborative tools for software development, tailored for on-premises use. By integrating with your preferred IDE or editor, Azure DevOps Server empowers your diverse team to collaborate effectively on projects, regardless of their scale. This powerful software includes robust source code management capabilities, along with features such as access controls and permissions, bug tracking, build automation, change management, code reviews, collaboration, continuous integration, and version control, to support your development process in a holistic manner. With Azure DevOps Server, teams can streamline their development cycles and enhance productivity, ensuring that software delivery is efficient and reliable.