Best IT Management Software for Apica

Optimize IT Management with New Relic: Empower strategic oversight and elevate operational excellence. Transform your IT management approach with New Relic’s advanced observability platform, offering unmatched visibility and control across your IT landscape. Designed for software engineering practitioners, our solution integrates data from all systems, providing a comprehensive view to streamline operations, support informed decision-making, and drive key business outcomes. Monitor performance in real-time, resolve issues proactively, and optimize resource allocation with actionable insights. Strengthen collaboration between IT and business units, align technology investments with strategic objectives, and confidently navigate the complexities of today’s IT environments. With New Relic, IT management becomes a strategic asset, enabling growth and innovation while sustaining operational efficiency.

Jenkins, the most popular open-source automation server, provides hundreds of plugins that can be used to build, deploy, and automate any project. Jenkins is an extensible automation server that can be used to create CI servers or become the continuous delivery hub for any project. Jenkins is a Java-based program that can be run straight out of the box. It includes packages for Windows, Linux and macOS, as well as other Unix-like operating system packages. Jenkins is easy to set up and configure via its web interface. It also includes built-in help and on-the-fly error checking. Jenkins can be integrated with almost every tool in the Continuous Integration and Continuous Delivery toolchain thanks to the hundreds of plugins available in the Update Center. Jenkins' plugin architecture allows for almost unlimited possibilities. Jenkins makes it easy to distribute work across multiple machines. This helps drive builds, tests, and deployments across multiple platforms more quickly.

AWS CodePipeline, a fully managed continuous delivery platform, helps you automate your pipelines for reliable and fast application and infrastructure updates. CodePipeline automates build, test and deployment phases of your release process for every code change. It is based on the release models you specify. This allows you to quickly and reliably deliver new features and updates.

IBM Instana sets the gold standard for incident prevention, offering automated full-stack visibility, 1-second data granularity, and 3-second notifications. In today’s complex and ever-changing cloud environments, even an hour of downtime can lead to six-figure losses or more. Traditional application performance monitoring (APM) tools often fall short—they’re too slow to keep up, lack the breadth to provide actionable context, and are typically reserved for super users who require extensive training to operate them. IBM Instana Observability goes beyond traditional APM by democratizing access to observability. Teams across DevOps, SRE, Platform Engineering, ITOps, and Development can seamlessly access the data they need, enriched with contextual insights. Instana delivers high-fidelity data with 1-second granularity, end-to-end tracing, and comprehensive visibility into logical, physical, and mobile dependencies spanning applications, web services, and infrastructure. At its core, Instana Dynamic APM leverages an agent-based architecture that uses sensors—lightweight, automated programs designed to monitor specific entities. A single agent per host, deployed either as a standalone process or a container.

Splunk is a secure, reliable, and scalable service that turns data into answers. Our Splunk experts will manage your IT backend so you can concentrate on your data. Splunk's cloud-based data analytics platform is fully managed and provisioned by Splunk. In as little as two days, you can go live. Software upgrades can be managed to ensure that you have the most recent functionality. With fewer requirements, you can tap into the data's value in days. Splunk Cloud is compliant with FedRAMP security standards and assists U.S. federal agencies, their partners, and them in making confident decisions and taking decisive actions at rapid speed. Splunk's mobile apps and augmented reality, as well as natural language capabilities, can help you increase productivity and contextual insight. Splunk solutions can be extended to any location by simply typing a phrase or tapping a finger. Splunk Cloud is designed to scale, from infrastructure management to data compliance.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Keep track of all Ops and Dev incidents and take control. Notify the right people, reduce response times, and avoid alert fatigue. Opsgenie is a modern, incident management platform that ensures critical events are not missed and the right people take the appropriate actions in the shortest time possible. Opsgenie can receive alerts from custom applications and monitoring systems, and will categorize each alert according to importance and timing. On-call schedules ensure that the right people get notified via multiple communication channels, including voice calls, SMS, email, and push messages on mobile phones. Opsgenie automatically escalates any alert that is not acknowledged. This ensures that the incident receives the appropriate attention. Register now for a free trial.

Microsoft Azure is a cloud computing platform that allows you to quickly develop, test and manage applications. Azure. Invent with purpose. With more than 100 services, you can turn ideas into solutions. Microsoft continues to innovate to support your development today and your product visions tomorrow. Open source and support for all languages, frameworks and languages allow you to build what you want and deploy wherever you want. We can meet you at the edge, on-premises, or in the cloud. Services for hybrid cloud enable you to integrate and manage your environments. Secure your environment from the ground up with proactive compliance and support from experts. This is a trusted service for startups, governments, and enterprises. With the numbers to prove it, the cloud you can trust.

We help you solve your most pressing business problems with simple, flexible and scalable packages that will make your digital transformation a reality. Get started today with our top business observability platform. AppDynamics or Cisco business lenses provide full-stack visibility. Prioritize the most important things for your business and your employees so that you can share, see and take action in real-time. With a deeper understanding and appreciation of user behavior and applications, you can turn performance into profit. You can quickly fix issues before they affect your bottom line by integrating full stack performance with key business metrics, such as conversions.

Bamboo provides first-class support for continuous delivery. Bamboo's deployment projects take the tedious work out of releasing into each environment and allow you to control the flow using per-environment permissions.

Digitize your workflows and they will love you for it. Your company will be more productive and your employees more engaged. ServiceNow makes work more enjoyable for employees. ServiceNow transforms old, manual ways to work into modern digital workflows so customers and employees get what they need when they need it. It's fast, simple, and easy. ServiceNow provides digital workflows that deliver great experiences and increase productivity for employees and enterprises. ServiceNow simplifies the complexity of work with a single enterprise cloud platform. The Now Platform: An intelligent, intuitive cloud platform that allows you to work smarter. You can choose from our workflows, or create your own apps. Our product portfolio is built on the Now Platform and delivers the IT, Employee, Customer, and Customer Workflows that matter. We also offer enterprise solutions to help you drive every aspect of your digital transformation. Get the amazing experiences you desire and unlock the productivity that you need. Now, native mobile capabilities are available for every day work across the enterprise.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation

ZIF for IT Operations. Switch from reactive to proactive IT operations and enable frictionless IT. Features a single pane of command. With 100+ plugins, aggregates data from multiple monitoring tools and devices. Get actionable insights into events. Reduces noise in the infrastructure by identifying correlations between events and reducing false alarms Identify Root Cause. Infrastructure and application heat maps make it easier to detect infrastructure issues. Predictive Analytics. Forecasts issues before they cause impact using supervised and unsupervised machines learning algorithms. Notification and Reporting. Notifies the appropriate people through the Virtual Supervisor by logging an incident in the ITSM Tool. Automate tasks. Automate repetitive tasks and complex workflows by setting up triggers. Benefits. 360o visibility of the enterprise. Operational efficiency by noise nullification, driving a faster Mean-Time to Repair. Proactive identification and mitigation of risks based upon patterns that are not dependent on a CMDB

Akamai keeps digital experiences close to users and keeps threats and attacks away. The Akamai Intelligent Edge platform is the defense shield that protects everything, sites, users, data centers, and clouds. It is the next frontier in digital transformation. It is the technology that removes friction and allows immersion. One quarter of a million edge server, located in thousands of locations around world, consume 2.5 exabytes per year and interact daily with 1.3 billion devices. It is located within one network hop of more than 90% of the world's Internet users. It is the only global, massively distributed and intelligent edge platform that offers the scale, resilience, security, and security that businesses require. Advanced threat intelligence is used to manage security risks and protect against cyberattacks.

DevOps Orchestration refers to the practice of creating any task across the SDLC or Operations functions using any combination of tools and environments. The process logic is centralized away from the individual tools. Maestro includes plug-ins and pre-built tasks. These templates can be used for continuous integration, test automation and release management, DevOps visibility and automated deployment. No matter if your DevOps tools reside on-premise, in the cloud, or both, Maestro can connect them all! Maestro connects your tools seamlessly to create a seamless workflow for Continuous Integration and Continuous Delivery. The workflow "CompositionTM", above, shows a Git checkout and Jenkins build. Sonar code checks are performed, as well as testing steps. Custom notifications are then sent. You can eliminate manual tasks from your custom releases process and create a repeatable, precise set of tasks that will execute every time.