Best IT Alerting Software for Zendesk

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

One platform for alerting and monitoring uptime, on-call, and alerts. Made for uptime heroes. ilert will call you when your site goes down so you never miss a critical alert. Don't rely solely on SMS alerts. ilert will notify you via SMS, phone call, and push for urgent issues. You can also acknowledge them with a single click. You don't need to log in anywhere. With on-call schedules, automatic escalations, and alerting the right person, you can always alert them. ilert does more than alerting. It doesn't matter if it's your server, API, or website. ilert allows you to monitor the performance and uptime of your entire online presence. ilert also has heartbeat monitoring so you can monitor your monitoring tools. To reach on-call team members using a dedicated number, use the same tool that you use to manage incidents. Calls are routed using the same on-call schedules, escalation, and routing as for alerts. ilert seamlessly integrates with your tools via pre-built integrations and email.

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.

You can empower teams by routing alerts the right people to facilitate fast collaboration and issue resolution. You can reduce the time it takes to resolve incidents by delivering the right alerts to people. ChatOps integration with your existing tools, incident timelines, and reporting for post-incident reviews are all part of the complete ChatOps experience. Engage people wherever they work. Mobile-first experiences use machine learning to make it easy to get on-call wherever you are. Splunk OnCall automates incident handling, reducing alert fatigue, and increasing uptime. Splunk OnCall streamlines your on-call schedules, escalation policies, and more We automate everything, from rotations to overrides. Our software captures all the necessary remediation data and provides contextual alert information.

Pagerly understands the unique needs of every organization. Our platform allows for extensive customization to tailor the incident-management process to your requirements. Pagerly integrates seamlessly with your existing tech stack, so you don't have to introduce a new tool. Manage all requests and incidents in one window and enjoy all the collaboration features of Slack. When oncall changes, update the team's topic in the channel with the new oncall. You can easily monitor and view the status, progress and resolution time for these tickets. This will ensure prompt action and prevent any potential breaches.

Zenduty's platform for incident alerting, response orchestration and on-call management helps you to institutionalize reliability in your production operations. You can get a single view of the health and performance of your entire production operation. Respond to incidents 90 percent faster and resolve them 60 percent faster. Implement customized and data driven on-call rotations for 24/7 operational coverage of major incidents. Implement industry-leading incident response protocols and resolve incidents quicker through effective task delegation. Bring your playbooks into your incidents automatically. Logging incident tasks and actions items will help you to produce productive postmortems for future incidents. Suppress loud alerts to allow your engineers and support staff to focus on the alerts which are important. Over 100+ integrations for all your APMs and log monitoring, error tracking, server monitoring, ITSM Support, and Security services.

Get AI recommendations for alerts. It can generate alert recommendations based on your selected persona. Ask Parny AI offers three personas: DevOps Engineer, Senior Developer, and Database Administrator. Our personas have been trained to give the best recommendations based on your alerts. You can add your team members easily to the list of on-call team members. Alert the right person when it's needed. Share the on-call responsibilities across your team using on-call schedules, and automatic escalation. We help engineering teams be more proactive, resolve issues faster and deliver a seamless operation experience. Get custom analytics for you organization, teams, users and services. Improve your organization's performance by staying up-to-date with your performance.

Are you looking to find an alerting solution that can help you identify what's going on in your business? Is your stock level exceedingly low, have you placed a large order, or are you nearing your credit limit? Codeless Platforms' Alerting Software solution eliminates the need to rely on employees to monitor and report potential issues. It adds advanced business monitoring and alerting capabilities for all your business applications. Adding real-time business alerting capabilities to all of your applications will increase employee performance and reduce company financial risk. Notifications and Alerts allows you to send SMS and email messages 24 hours a day, 365 days a calendar. Easy-to-use editor allows you to create HTML and plain text notifications or alerts. No coding required. Notifications and alerts can be sent via multiple channels, including email, SMS, or compatible messenger APIs.

Enterprise notifications allow you to quickly communicate important information, monitor response times, and verify safety of staff members. AlertFind (AMS) from Aurea Messaging Solutions delivers the communications you need during emergency situations and unplanned disruptions. You can send employees notifications via email, text message, or landline phone. They can also respond. Our library of free API connectors allows you to connect directly to hundreds data sources in your organization. AlertFind's proprietary platform allows for quick and easy connections with your HR databases such as Peoplesoft, Active Directory, Workday, and Peoplesoft. AlertFind's new user interface (UI), brings convenience to your doorstep and a modern web-based experience. Enjoy faster, lighter and more secure emergency notification systems.