Best IT Alerting Software for Quickwork

Elevate your enterprise’s incident response with New Relic’s IT Alerting solution. Simplify alerting processes, ensure quick incident resolution, and reduce downtime. Built for large-scale environments, New Relic automates alert workflows, instantly notifying the appropriate team members and enabling effective collaboration for faster incident resolution. Gain control over IT operations and sustain smooth system performance with New Relic’s enterprise-grade IT Alerting solution.

The Dynatrace software intelligence platform. Transform faster with unmatched observability, automation, intelligence, and efficiency in one platform. You don't need a bunch of tools to automate your multicloud dynamic and align multiple teams. You can spark collaboration between biz and dev with the most purpose-built use cases in one location. Unify complex multiclouds with out-of the box support for all major platforms and technologies. Get a wider view of your environment. One that includes metrics and logs, and trace data, as well as a complete topological model with distributed traceing, code-level detail and entity relationships. It also includes user experience and behavioral information. To automate everything, from development and releases to cloud operations and business processes, integrate Dynatrace's API into your existing ecosystem.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

One platform for alerting and monitoring uptime, on-call, and alerts. Made for uptime heroes. ilert will call you when your site goes down so you never miss a critical alert. Don't rely solely on SMS alerts. ilert will notify you via SMS, phone call, and push for urgent issues. You can also acknowledge them with a single click. You don't need to log in anywhere. With on-call schedules, automatic escalations, and alerting the right person, you can always alert them. ilert does more than alerting. It doesn't matter if it's your server, API, or website. ilert allows you to monitor the performance and uptime of your entire online presence. ilert also has heartbeat monitoring so you can monitor your monitoring tools. To reach on-call team members using a dedicated number, use the same tool that you use to manage incidents. Calls are routed using the same on-call schedules, escalation, and routing as for alerts. ilert seamlessly integrates with your tools via pre-built integrations and email.

Amazon Simple Notification Service is a fully managed messaging platform that allows for system-to–system and app-to–person (A2P), communication. It allows you to communicate between systems using publish/subscribe patterns (pub/sub), which allow messaging between decoupled microservice apps. You can also communicate directly with users via SMS, mobile push, and email. The system-to–system pub/sub functionality allows for topic-based, high-throughput push-based, many–to-many messaging. Your publisher systems can use Amazon SNS topics to fanout messages to large numbers of customer endpoints or subscriber systems, including Amazon SQS queues and AWS Lambda functions. You can send messages to large numbers of users using the A2P messaging functionality. This allows you to use either a pub/sub or direct-publish message using one API.

Your users will need to know where to go if your site goes down. We provide a way for you to keep your users informed. Your system status page will be the first place your customers go to when their site is experiencing problems. It gives them a live view of your system status, and will reassure them that you're working to resolve the problem. To update your site's status, you can simply go to your system status admin page. Your status blog should be updated every 30-60 seconds until the system is back to normal. You can communicate with your customers by providing them with an off-site status page. Instead of contacting customers via phone, email, or angry customers, you can provide a clear communication channel that lets people know the problem. Transparency about downtime will increase your users' trust. You can add your system's Facebook and Twitter accounts to your OffsiteStatus pages.