Best Human Resources Software for Avaya Aura

Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers. Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct. Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value. Globally Daisee is available in Australia, New Zealand, and the USA.

Korbyt Anywhere, the workplace experience platform, powers the hybrid workplace experience for modern enterprises. Publish once, reach everyone in your workplace with personalized content and data on any screen and anywhere. Smart Signage You can create and configure digital signage content that targets specific audiences, people, roles, or locations. The platform will automatically deliver engaging data, content, and experiences. Space Management With a smart, interactive solution, you can welcome guests and employees back to the office. It manages the safety, display, and reservations of your remote and in-house work environments. Mobile Transform your workplace to be anywhere, anytime. Your workplace can be mobile with access to information and tools from anywhere, thanks to the increasing number of people working remotely. Integrations Korbyt Anywhere is a leader in the industry, offering hundreds of data connectors that simplify access to data and applications.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

ServSecure by Servion is a remote workforce management solution that increases employee productivity, ensures data safety, and facilitates seamless collaboration. ServSecure is a remote workforce monitoring solution that helps organizations adapt to the new world of at-home working. It provides better visibility and analysis of remote employees' experiences. ServSecure allows your company to increase work at home security, compliance and data protection to the same level as an in-office call center. Apps, website, time tracking, and productivity insights provide actionable insights that improve employee efficiency. Data security is enhanced with advanced face detection, device detection, desktop monitoring capabilities, and desktop monitoring. Integration with existing collaboration tools and contact centers increases collaboration. Supervisors have access to customizable reports, real time alerts and notifications, which improves their operational efficiency and control.

Connecting employees is essential for talent development within an organization. This shift in mindset has seen talent hunting become more of a chore than harnessing. Engaging workplaces and agile teams are also on the rise. The demand for agile HR functions is increasing among HR professionals. This presents new opportunities for leaders and meets stakeholder expectations. This new paradigm can be tapped by organizations that have a highly cohesive HR function. This will allow them to increase employee engagement and maximize potential across the enterprise. TCS' Talent 4.0 solution CHROMA™, which is TCS' Talent 4.0 solution, helps enterprises adopt HR best practices quickly, foster collaboration and effectively nurture talent with intelligent hires, seamless onboarding, comprehensive benefits covering varied needs, simplified and native mobile features such as leave management, claims management, agile social collaboration, flexible compensation, and more.

CommunityWFM is an innovative WFM solution which keeps everyone involved in scheduling. The system was developed with an emphasis on collaboration between remote workforce managers (WFM) analysts and supervisors and agents in order to improve forecasting. Cloud workforce management software designed for WFM professionals will make them more productive in their jobs. Save time and money by combining intraday management with automated planning solutions. Mobile WFM is more important than ever. Community Everywhere is essential for optimizing scheduling. The mobile solution for agents, WFM professionals, and supervisors to communicate their schedules and work shifts. Agents can view their schedules in real time directly within the app, so they won't miss any upcoming shifts.