Business Software for Zendesk

Tango is an AI-driven enablement platform built to simplify training, documentation, and process adoption. It captures workflows as users click through tasks and instantly transforms them into clear, step-by-step guides. Instead of creating manuals manually, teams can document processes in minutes using Tango’s browser extension. Guides can be pinned inside tools to provide real-time, in-context assistance. On-screen highlights guide teammates through each step, ensuring consistency and accuracy. Tango supports embedding walkthroughs into knowledge bases, ticketing systems, and chat platforms. The platform also turns guides into automations that handle repetitive tasks. Built-in analytics reveal how processes are used and where users get stuck. Tango works across thousands of web-based tools without integrations or APIs. Overall, it helps organizations drive faster adoption and reduce operational errors.

Yuma AI is an intelligent customer service automation platform designed for e-commerce businesses, leveraging generative AI to handle inquiries and streamline support operations. It automates tasks like order updates, subscription changes, and returns processing, reducing manual effort while improving efficiency. Seamlessly integrating with platforms such as Shopify, Gorgias, and Zendesk, Yuma AI provides instant access to customer data for personalized, high-quality interactions. Its capabilities also include social media moderation, multilingual support, and feedback management, ensuring consistent engagement across all customer touchpoints. By enhancing response speed and reducing operational costs, Yuma AI helps businesses scale their support services effectively.

Keep track of user feedback and changelogs, ensuring you engage in direct communication with your users. Take the time to analyze and comprehend user challenges, following up as necessary. Coordinate with your team to ensure everyone is aligned on the action plan. Enhance feature visibility and user adoption through a centralized announcements hub. Utilize our AI to analyze and detect patterns effectively, ensuring you build the right solutions. Whenever you implement a feature that users have requested, make sure to send personalized 1:1 messages to inform them. Transform your insights into actionable tasks for your team, and deliver key announcements directly within the app itself. Customize the notifications to fit your user interface without any coding required. Create a dedicated site where users can conveniently review past feature updates at their own pace. This will not only enhance feature adoption but also establish a consistent shipping rhythm, fostering trust and credibility. Olvy was meticulously developed by a seasoned team with a focus on security, privacy, and compliance from the very beginning, ensuring that both your data and your users' data remain secure. Additionally, this commitment to user safety reinforces the trust users place in your platform.

Produce visual documentation that both your customers and team will appreciate at lightning speed. Simply click to capture using our browser extension as you navigate through your workflow, and hit stop when finished; we'll handle the rest. Each document will consistently reflect your brand and stay on point. You can record or incorporate text-to-speech voiceovers, modify steps within your workflow, obscure sensitive data, and include text, annotations, and custom branding, all as effortlessly as editing a presentation. Distributing your guide is a breeze—share it with a single click across any platform. You have the ability to share it internally or externally while managing access permissions. Instantly create a visual article enriched with video, images, and text, which can be integrated into your existing tools like Notion, Zendesk, Salesforce, and more. Provide your customers with a personalized experience through straightforward, step-by-step guides that they can easily watch and follow rather than wading through extensive documentation. Empower your entire team to swiftly produce engaging video-rich guides to effectively showcase your product. This streamlined process not only enhances productivity but also fosters a deeper connection with your audience.

Transform your knowledge base into an AI chat solution in just two minutes by simply providing links to your content. Once you do that, you're all set! Fini equips you with an ever-ready AI agent that can respond to customer inquiries at any time, day or night. It seamlessly integrates with platforms like Intercom, Search, Slack, and Discord, requiring no coding skills. With this powerful self-service chat option available 24/7, you can engage your users more effectively and enhance retention rates. By adding a link to your knowledge base, you can easily set up an interactive Q&A chat without any programming. Your customers will receive instant answers to their queries, creating a delightful experience that keeps them satisfied. Fini AI allows you to customize every aspect of your virtual agent, including its tone, personality, and the specific questions it addresses. In instances where the AI lacks an answer or for certain predefined topics, customers are smoothly directed to a human representative, ensuring a seamless and confusion-free experience. This approach not only enhances customer satisfaction but also streamlines communication between users and support teams.

Stylo is an AI tool designed to identify the most effective ways to enhance the customer experience, which results in increased customer satisfaction, greater employee productivity, and lower churn rates. Our goal at Stylo is to foster a future where all decisions affecting customers are grounded in solid evidence. We are convinced that each interaction holds valuable insights that inform necessary actions. To achieve this, we developed advanced Artificial Intelligence capable of scrutinizing various sources of customer data, including emails, support tickets, Salesforce notes, and beyond. By understanding your customers' true perspectives, you can become their advocate, effectively tackling churn, securing upsell opportunities, and achieving unprecedented operational efficiency. This innovative approach not only transforms customer relationships but also empowers businesses to thrive in a competitive landscape.

Introducing a no-code platform designed for data cleaning, preparation, and machine learning tailored specifically for business applications, with options for on-premise installation to ensure data privacy. You can take advantage of Sweephy's complimentary modules right away, which offer no-code tools powered by machine learning. Simply provide the data and the keywords you wish to analyze, and our model will generate a comprehensive report based on those keywords. Beyond just a basic word check, our advanced model conducts semantic and grammatical classification to enhance accuracy. We can also assist in identifying duplicate or similar records within your database, facilitating the creation of a consolidated user database from various data sources using the Sweephy Dedupu API. Additionally, with our API, you can effortlessly develop object detection models by fine-tuning existing pre-trained models; just share your use cases and we will craft a suitable model tailored to your needs. This could include tasks like classifying documents, PDFs, receipts, or invoices. Simply upload your image dataset, and our model will efficiently eliminate any noise from the images or develop a specialized model to meet your specific business requirements. Our commitment to customer satisfaction ensures you receive a solution perfectly aligned with your goals.

Equip your business with essential tools to enhance efficiency and gain valuable insights for growth, all available through QuickBooks Online Advanced. Access the critical data you require with reports that are not only customizable but also ready for presentation, while ensuring that your spreadsheets are synchronized for precise business information and tailored insights. Reduce the burden of manual tasks by effortlessly importing and dispatching numerous invoices and expenses simultaneously, and streamline the process of entering and modifying multiple bills and checks within a few simple steps. We prioritize your security by safeguarding your financial details with advanced encryption and robust protective measures. Personalize your workflow by selecting from a range of seamless app integrations specifically designed for QuickBooks Online Advanced, and enhance its capabilities by connecting with top-tier applications like DocuSign, Bill.com, HubSpot, and Salesforce, among others. With these features, you can significantly improve your business operations and drive success more effectively.

Latitude is a comprehensive platform for prompt engineering, helping product teams design, test, and optimize AI prompts for large language models (LLMs). It provides a suite of tools for importing, refining, and evaluating prompts using real-time data and synthetic datasets. The platform integrates with production environments to allow seamless deployment of new prompts, with advanced features like automatic prompt refinement and dataset management. Latitude’s ability to handle evaluations and provide observability makes it a key tool for organizations seeking to improve AI performance and operational efficiency.

With Proactive Campaigns for Zendesk you can quickly categorize customers in Zendesk lists and send email campaigns to multiple recipients using just one click. It can also be used as an alternative to Zendesk / Mailchimp. Send as many mass emails as you need from Zendesk directly. Send emails to test recipients Follow-up campaigns should be launched With integrated Email Tracking, you can view email statuses. You can assign campaigns to agents, groups, or brands Use an alias to type and send emails Add CCs in your emails Agents can share contact lists and campaigns Choose from the list of already created CSV files or import CSV files with data. Add formatting to your email body To create brand emails, use HTML code Integrates with analytics tools Set up triggers and schedule campaigns Zendesk tickets can be created with any status automatically Send internal notes in bulk Allow contacts to unsubscribe Get feedback through CSAT surveys and ratings

Boost.space is a no-code Agentic Database built to provide AI systems and automations with real-time, structured business context. Instead of relying on disconnected tools and siloed datasets, it centralizes customer, product, and operational information into a synchronized Single Source of Truth. The platform performs continuous two-way data synchronization, keeping systems aligned and eliminating inconsistencies or outdated records. Its built-in AI Fields enrich data at scale by classifying entries, filling missing attributes, translating content, and standardizing formats. Users can power automation workflows on top of this standardized data through integrations with Make, and upcoming support for Zapier and n8n. Through MCP (Model Context Protocol), large language models can directly access live business data, retrieve computed answers, and trigger actions across connected tools. Boost.space enables AI agents to move beyond simple chat interactions and become operational decision-makers. The platform is ISO 27001 and SOC-2 compliant, ensuring enterprise-grade security and regulatory alignment. Businesses across ecommerce, sales, and marketing use it to improve data quality and scale automation without increasing headcount. By turning fragmented information into synchronized context, Boost.space enables true AI execution across the organization.

Transform into an email pro user and focus on what truly matters: your product, your team, and your personal life! Leverage AI, prefilled templates, and automation tools to eliminate tedious tasks such as responding to FAQs or sending follow-up emails. This approach will help you strengthen your business by boosting your chances of closing sales and delivering exceptional customer support. Save costs with a comprehensive solution, steering clear of multiple tools that can hinder Gmail's performance and your business growth. Allow AI to handle the heavy lifting, enabling you to compose emails in seconds and expedite your workflow by summarizing lengthy communications. Furthermore, streamline your scheduling process by simply sharing a link to your calendar or incorporating a button into your email signature, thus avoiding the hassle of endless back-and-forth emails to find a suitable meeting time. Embracing these strategies will not only enhance your efficiency but also free up valuable time for you to concentrate on your core objectives.

GoZen's innovative, AI-driven form and survey creator transforms the process into an enjoyable experience, leading to increased conversions and generating high-quality leads and customers. You can easily send online forms while savoring your morning coffee. With over 175 diverse, industry-specific, and mobile-optimized templates, form creation becomes quicker and more efficient. We provide an affordable option among form-building tools, featuring over 175 elegantly designed templates. This allows you to craft interactive, branded, and visually appealing online forms that leave a lasting positive impression on your audience. Engaging and eye-catching forms not only captivate your audience but also encourage them to share essential data that can enhance your products or services. By prioritizing user experience, GoZen ensures that your forms stand out in a crowded marketplace.

Bring all your learning, communication and content into one place to help your employees upskill faster and collaboratively than ever. Say goodbye to the LMS/LXP debate and the eye-watering costs of a skills solution. THRIVE's learning & skills platform combines the robust capabilities of a LMS with the hyper-personalized and learner-led social learning of an LXP. It also provides a way to identify, understand and manage new and emerging skills within your workforce in a transparent manner. 800+ campaign-driven resources for work and home, mapped out into pathways. The market has never seen 250+ accredited safety and compliance courses. All your learning, collaboration, and content tools are in one platform. You can onboard faster, communicate more effectively, and finally personalize training at scale. THRIVE helps businesses modernize their learning processes by creating totally addictive learning experiences.

HelpHub provides a way for users to access help documents, AI-driven Instant Answers, and additional support seamlessly within your application. By incorporating HelpHub, users can find solutions to their problems without disrupting their experience in the app, which often leads to a noticeable increase in conversion rates for our clients. To enhance the searchability of help documents and Instant Answers, HelpHub employs semantic search technology, which focuses on the meaning behind the words rather than just the terms themselves. This feature is particularly beneficial as users may not always be familiar with the specific vocabulary used in your application. As a result, even if they search using approximate phrases related to your app's terminology, they are still likely to receive relevant answers to their inquiries. This capability not only improves user satisfaction but also contributes to a more intuitive support experience.

Enhance your newsletter subscriber count and boost brand engagement by implementing timely popups. Our NoCode popup editor simplifies the process of tailoring the experience for your audience. Engage with your visitors to uncover their preferences, enabling you to create a more integrated and personalized interaction with your brand. Utilize our micro surveys and popups to collect valuable insights. Present enticing first-order discounts, time-sensitive promotions, and reminders for abandoned carts to optimize sales and increase revenue. Position a subscribe popover in the bottom right corner of the screen that triggers once users scroll to the end of the page, ensuring it remains visible as they continue browsing. Additionally, provide a dedicated panel that helps customers easily navigate relevant guides from your knowledge base while offering straightforward contact options for support. This strategy not only improves user experience but also fosters a stronger relationship between your brand and its audience.

Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.

Unlock the full capabilities of your content through a tailored support platform akin to ChatGPT. Korra transforms the customer support experience by utilizing sophisticated natural language processing to comprehend intricate inquiries, providing contextually relevant and precise answers derived solely from your proprietary content. Users can look forward to receiving accurate responses, complete with highlighted information or time stamps for easy reference. Discover a more intelligent, effective, and perpetually enhancing AI knowledge repository that adapts to the dynamic requirements of your organization. Setting up your automated, private AI knowledge base takes mere seconds. Korra accommodates all file formats, including video, and securely assimilates knowledge exclusively from the documents you provide. You can easily customize, brand, and deploy your AI chat support solution in no time. With three robust deployment options available, customers can engage with Korra from any device, at their convenience, and in their preferred manner. The platform also maintains a traditional knowledge base search interface, accessible through a dedicated support URL, ensuring a seamless user experience. This innovative approach not only streamlines support but also enhances customer satisfaction and engagement.

The Veamly app, designed to enhance focus, empowers users to gain a deeper understanding of their time management habits, ensuring they maximize productivity. By offering insights into daily work habits, Veamly helps safeguard your concentration and wellbeing from distractions and inefficiencies. - Monitor your work hours: Obtain clear insights into how you allocate your time throughout the day with comprehensive analytics that encompass both collaborative efforts and periods of concentrated work. - Scheduled focus periods for improved productivity: Reserve dedicated time slots in your calendar for uninterrupted work and keep track of your progress each day. - Personalized insights and suggestions: Learn more about your work habits and identify any detrimental patterns, utilizing tailored recommendations to refine your time management and enhance the quality of your output. - Veamly extension: Keep tabs on your digital activities to gain better clarity on your time usage, leading to more precise data for your analysis. Additionally, the app encourages continuous reflection on your work habits, fostering an environment of growth and improved efficiency.

Introducing a remarkably swift neural engine designed for the future of customer support and software development. This innovative solution harnesses the capabilities of LLMs and advanced analytics to transform your engagement with customers. It features automated routing, collaboration, and triaging mechanisms that address customer needs instantly. Enhance your support team’s efficiency and minimize incoming inquiries using cutting-edge AI technology. Additionally, it bridges development teams with customer experiences to ensure their impact is felt across the board. By effectively triaging customer feedback, you’ll receive actionable insights for product improvements. This collaborative environment fosters software development and customer support in unison. With features like live chat, ticket management, and engineering issue tracking all in one location, it streamlines communication and problem resolution. Tailor your platform to meet specific requirements through customizable objects, views, and additional options. Expand your capabilities using APIs and webhooks, enabling you to build, test, deploy, and release your own automated solutions. You’ll have the ability to map work, customer interactions, and product data seamlessly within a single system. This modern infrastructure supports cloud-native scalability, accommodating millions of users efficiently. It delivers consumer-grade, real-time experiences through text, audio, and video formats while maintaining enterprise-level security and compliance standards. As a result, businesses can confidently engage with their customers while innovating and adapting to their needs in a dynamic market.

Create highly scalable backends, automation processes, workflows, and APIs with remarkable speed. Develop REST APIs, perform CRUD operations, and establish dynamic workflows using a Postgres database. Set up a Postgres database that comes equipped with built-in validation and permission settings. Tailor database tables to fit your specific requirements. Generate instant APIs effortlessly at the click of a button. Create CRUD and AUTH endpoints while managing your key settings with ease. Design your product logic and workflows seamlessly within a single interface, integrating any necessary services and functions. Accelerate your workflow development up to ten times faster, enabling you to craft custom logic, including email sequences, payment processes, internal notifications, and much more. Host your product directly on the platform without relying on external services. Enjoy a robust infrastructure capable of supporting unlimited scale, as we handle all aspects of your DevOps to ensure your infrastructure scales automatically. You can test and debug your product right as you build it, and all your configurations will be autosynced with your builds. This streamlined approach allows you to focus on innovation rather than infrastructure management.

Kypso guarantees that all crucial conversations are documented and addressed promptly, eliminating missed chances and slow replies. Propel your projects with a clear vision and unified direction to avoid scope creep and delays by addressing vague objectives at the outset. With Kypso, you can identify potential challenges before they evolve into significant issues, allowing you to maintain oversight of your project schedules and finances, ensuring seamless execution throughout. Foster transparency and keep your stakeholders updated, as Kypso allows for regular progress sharing, building trust and cohesion within your team. Customize Kypso to fit your specific operational requirements and effortlessly enhance your processes with our user-friendly interface. By harnessing the tools you already trust, you can unlock your team's full potential and drive impactful operations forward with confidence. Embrace the power of structured collaboration to elevate your project management experience.

Instead of sifting through countless Gong recordings, browsing through numerous tickets, or spending excessive time navigating your CRM, Sturdy delivers the essential facts in mere seconds. While summaries are beneficial, Sturdy's AI elevates them by providing immediate insights into trends and crucial points to monitor. You can easily determine your next steps without the uncertainty of an impromptu Zoom meeting. The long-awaited summaries are finally available, enabling you to instantly identify which accounts might be at risk of cancellation and understand the reasons behind it. With this newfound knowledge, you can confidently engage in conversations that save accounts and initiate renewal discussions, making you the hero of the situation. Sturdy allows you to delve into every customer interaction, uncovering in-depth information about various processes, products, services, and much more, ensuring you are always well-informed and ready to act. This innovative approach transforms how you manage customer relationships, turning data into actionable strategies that drive success.

Our software revolutionizes the hybrid workspace by simplifying everything from desk allocations to meeting room arrangements, thereby improving employee satisfaction and boosting productivity. By delivering data-driven insights, Inspace provides leaders with essential tools to enhance space efficiency and foster a harmonious work environment. Businesses, both large and small, utilize this platform to enrich their hybrid work experience while gathering valuable data regarding office usage patterns. This solution bridges the gap between individuals, technology, and the workspace, ensuring seamless connectivity regardless of location. You can choose from a wide array of pre-built integrations or utilize our custom API to create the ideal solution tailored to your specific requirements. Additionally, with Inspace's flexible integration options, you can transform your workplace into a more efficient and collaborative space. Dive into various categories of productivity-enhancing integrations that will not only streamline workflows but also elevate the overall workplace experience for everyone involved.

Everything is designed for a hassle-free experience, allowing you to dedicate your efforts to creativity and innovation. Enjoy seamless creation with a wealth of pages available across all your sites. We prioritize security by automatically generating SSL Certificates for your websites. Any modifications you implement in Notion will instantly update on your website, ensuring real-time synchronization. This integration means that any adjustments made now on your Notion page will be reflected on your Simple.ink site without delay. Leveraging Notion's straightforward interface to craft your personal website not only saves you time and effort but also reduces costs. The process of building personal websites through Notion is remarkably quick, enabling you to launch your ideas swiftly. What you see on your Notion page is precisely what appears on your live website, making the transition from design to deployment incredibly smooth and intuitive. This approach ensures that your online presence is both efficient and effective, perfectly aligning with your vision.