Business Software for ServiceTitan

Transform your AI-Powered Chat into your most valuable asset. This advanced assistant is well-versed in the intricacies of your business and excels at automating tasks such as answering inquiries, managing schedules, and capturing leads. Users visiting your website are often in search of self-service options to facilitate their research before reaching out directly to your organization. By enabling these users with AI-driven search capabilities, they can receive immediate answers to their questions. This intelligent assistant not only comprehends your business's core functions but also discerns the intent behind various queries, allowing it to tackle inquiries, capture leads, and arrange appointments with optimal timing. It's important to recognize that visitors approach websites in diverse ways; while some prefer to chat directly with a company, others may initially turn to the search bar as they explore options and are not quite ready to make direct contact. Understanding these different user behaviors can significantly enhance their overall experience.

Integry simplifies the creation, deployment, embedding, and management of integrations for your SaaS, relieving engineering teams of burdens and enhancing the productivity of support staff. With visual programming, you can quickly develop robust integrations while still having the option to incorporate code as necessary. This platform enables you to utilize a highly abstract and expressive language that enhances your productivity beyond traditional programming languages, all without losing control. Integry supports connections to over 250 applications, allowing for a swift setup without the hassle of obtaining your own app credentials. You also have the flexibility to personalize any OAuth with your own credentials and branding. Integrations can be executed at specific intervals, facilitating data polling and the processing of recurring tasks. Additionally, you can connect to any API using our integration framework and leverage the same intuitive visual programming to implement your functionalities. Our advanced API client ensures seamless communication with any API server, enabling you to send diverse data and handle various responses effortlessly. This comprehensive approach not only streamlines integration processes but also empowers users to maximize their operational efficiency.

Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.

Sameday is an innovative phone answering solution driven by AI, specifically designed for home service companies to ensure that every incoming call is addressed promptly. Available around the clock, Sameday's AI interacts with customers, arranges appointments, and shares information about the services offered, operating much like an exceptional sales agent. With an impressive 92% booking success rate over the phone, it serves businesses in 49 states. The platform easily integrates with multiple field service management tools such as ServiceTitan, Jobber, and Service Fusion, facilitating automated scheduling and seamless data updates. Furthermore, it can connect with current phone systems to improve responsiveness and enhance overall customer satisfaction. Utilizing cutting-edge natural language processing and machine learning technologies, Sameday discerns customer requirements, presents personalized solutions, and optimizes technician dispatch depending on their location, skill set, and availability. This level of automation not only streamlines operations but also significantly boosts customer engagement and loyalty.

The calculations are straightforward. Clients consistently report saving an average of 400 hours annually after adopting their initial connector. This means no more redundant data entry, no more expensive mistakes, and no more tedious copy/paste tasks in spreadsheets. Data Xchange effectively removes all the unnecessary manual efforts that hinder your teams from concentrating on their most vital objectives. Each month, new integrations are introduced to enhance your back office operations, empower your field teams, and ensure accountability among project stakeholders. With project-level integrations on Data Xchange, you achieve unmatched clarity across all stakeholders and systems, as it guarantees that each connected system utilizes the most up-to-date and accurate information. Owners, Architects, Engineers, General Contractors, and Subcontractors can continue using their preferred systems, confident that everyone involved has access to the same accurate project data in their chosen platforms. This seamless collaboration fosters a more efficient workflow, allowing teams to focus on delivering successful project outcomes.

Your team has dedicated years to mastering the art of identifying and recruiting top talent. We transform that expertise into an automated sourcing tool. CareerBlitz utilizes your applicant tracking system (ATS) data to efficiently discover diverse and qualified candidates for all your job openings. By integrating with your ATS, we analyze historical hiring information—such as interview feedback, rejection statistics, and previous candidate pools—to understand your recruitment strategies and identify which candidates excel within your organization. We present candidates that align with your preferences and historical hiring patterns. You receive a selection of carefully vetted candidates bi-weekly, each set personally assessed by your designated team representative to guarantee quality. From there, you can select the candidates you wish to interview. We handle the crafting of personalized outreach messages for each candidate and take care of follow-ups via email and SMS. Enjoy the ease of watching your interviews accumulate. While automation accelerates the process, human insight ensures thoughtful decision-making, creating a balanced approach to recruitment. Additionally, this method allows your team to focus on building meaningful connections with potential hires.

TechTrack™ provides comprehensive integrated reports that are highly beneficial for service managers, dispatchers, and executives. While there are various options for basic fleet tracking, our software goes above and beyond by offering pertinent data tailored to your specific industry needs. Allow Datablaze to showcase more than mere GPS tracking and empower your team with a competitive edge. Unlike conventional fleet tracking software, TechTrack™ enables you to generate exportable and printable reports that clarify events and occurrences. Do you need verification of a service technician's claimed location? TechTrack™ has the capability to automatically assess discrepancies by comparing logged arrival times to GPS data. Additionally, an alert system promptly informs managers of any inconsistencies as soon as they arise. With partner integrations, you can effectively analyze service data recorded from your field services application against actual times and locations, ensuring accuracy and accountability across your operations. By leveraging these advanced features, your team can enhance overall performance and service delivery.

Smart online booking solutions for your website guide customers in scheduling services while showcasing your availability in real-time, ensuring a seamless experience. Rely on a dedicated team of brand-focused professionals who manage calls at all hours, whether you’re busy or it’s beyond typical business hours. Provide prompt answers and assistance with a 24/7 live chat feature, where real experts can confirm bookings instantly. Enhance the return on investment from your marketing activities by integrating simple booking options at every interaction point, combined with exceptional tracking to identify the most effective strategies. This comprehensive approach not only streamlines the booking process but also maximizes customer satisfaction and engagement.

You need to measure the things that matter if you want to increase your profits. When you have a truly transparent performance analysis, there are many opportunities for improvement. It is important to integrate data analytics into your daily operations and to tailor it to your industry. With real-time reporting and seamless follow-ups, you can turn every opportunity into a client. Trakwell lets your team focus on what's important and gives managers complete visibility of the store. Now that AI and human methods are converged, you can see what is happening at every stage of your customers' journey, including the moment they enter your store. Computer vision captures every person who enters your location. It instantly connects them to the dashboard, so you can connect with a salesperson and analyze traffic patterns.

Our home service software eliminates the need for an app, streamlining your workflow effectively. With a simple text or phone call, discover how our field service management tool takes the hassle out of generating work orders, invoices, and other essential documents. This solution is perfect for professionals in HVAC, plumbing, cleaning, electrical, and various other home service industries. Tailored specifically for trade experts, our software enables you to quickly create invoices, receive instant updates, and manage tasks with ease. By utilizing our app-less approach, you can save valuable time, allowing you to concentrate on your core competencies. You can generate and dispatch work orders through just a text or call, which not only saves time but also minimizes the chances of mistakes. Ideal for any home service enterprise seeking prompt and precise documentation, our software offers real-time updates on pricing, job status, and additional information that you can access effortlessly, no matter how you reach out. Setting up your profile is a breeze, as you can easily input your business's crucial details, including services, pricing, and customer records. Additionally, our streamlined process ensures that you can begin utilizing the software quickly and effectively, enhancing your overall operational efficiency.

Transform your customers into a powerful sales force with ReferPro, which streamlines your referral program. Launch targeted text and email campaigns that equip every customer with customized referral links. Add enticing incentives and allow ReferPro to handle the distribution of rewards seamlessly! This way, you can focus on other aspects of your business while your customers help drive sales.

RealWork Labs is a specialized software solution designed for home service companies that transforms each job into a "beacon," signaling to nearby residents by linking genuine reviews, images, and job details to the exact locations where services were delivered. The platform automates the process of requesting reviews through various methods such as email, text, or direct capture via its mobile application; it employs artificial intelligence to generate responses to reviews; and it gives homeowners the option to post their feedback on platforms like Google or Facebook. By merging location-based reviews with job-site photographs, it fosters community trust, allowing users to create compelling narratives and portfolios that can be displayed on widgets or websites, ultimately showcasing authentic work and drawing in quality inquiries. In addition to numerous integrations with CRM systems and websites, RealWork operates seamlessly, automating the sending of review requests, capturing visual content, and disseminating information according to standard workflows, while also utilizing AI for creating job descriptions and crafting responses. Furthermore, it features geo-grid tracking to enhance visibility within neighborhoods, making it an invaluable tool for businesses looking to grow their local presence. Through its innovative approach, RealWork Labs not only simplifies the review process but also strengthens the connection between service providers and their communities.

You don't have to worry about maintenance and repair again. ResQ is more than a maintenance management tool. We offer the best maintenance and repair experience. Focusing on customer service is a way to be more efficient. To get the job done right, you need a platform that can solve your problems and provide an end-to-end experience. ResQ is all about elevating the repair and maintenance experience. We use technology, data, and a team ResQ Experts to assist you in real time. ResQ will make you feel like you have superpowers. We are open to all who are willing to listen. You are an extension of our team so you will have a ResQ expert who will take care of every detail. You spend an average of 5 hours managing one job. We take the hassle out of your repair and maintenance tasks. We share your dislike for high prices and vague charges and unclear services.

The leading reputation management platform tailored specifically for home services seamlessly integrates with top-tier field management software. You can manage customer service interactions effortlessly from any device, allowing you to turn feedback into a powerful competitive edge. Our system personalizes service interactions to align with the modern homeowner's desire for personalized attention, enabling you to gather authentic customer reviews effectively. By keeping homeowners informed about upcoming appointments and offering personalized bios of their technicians, you enhance their sense of comfort and security. Implementing automatic feedback requests post-appointment can significantly boost the likelihood of receiving online reviews. This improvement not only enhances your social media presence but also aids in lead generation, resulting in increased revenue. Ultimately, a steady stream of genuine reviews plays a pivotal role in strengthening your brand's reputation in the market. By prioritizing customer experience, businesses can foster loyalty and drive sustained growth.

Avoid being hindered by outdated data; Alice stands out as the sole AI dedicated to converting legacy and proprietary data formats. Envision Alice as a modern-day Rosetta Stone, utilizing her extensive expertise in various data formats to interpret even the rarest and outdated ones, including specific formats tailored to your business applications. What sets Alice apart from other AI tools is the comprehensive support she offers—you're never navigating this process alone. From initial setup to optional enhancements, we ensure your team can concentrate on their core competencies while we manage the details. In an era where proprietary databases have fallen out of favor and often become obsolete, Alice provides a solution by extracting your data and seamlessly transferring it into widely accepted open-source databases like PostgreSQL or MySQL. This transformation not only modernizes your data management but also enhances your operational efficiency.