Business Software for Oracle CRM On Demand

Unpaid invoices, also known as receivables, are the most cost-effective source of capital for any business. It is a problem that all businesses, even corporates, have to manage well. Although 'Customer Intent" is often cited as the main problem, the real reason is the traditional, inefficient and disjointed collections process. These workflows are not addressed by CRMs or ERPs. This is further exacerbated by the inability to utilise other financial services for AR (eg, bureau data, risk scores, etc). This results in slow growth and high costs of collections. This is made worse by macro events such as downturns and pandemics. Numberz is an analytics-based cloud solution for enterprise B2B receivables (Invoice-2 Cash) that integrates with ERPs/Accounting software and Financial Services. This makes 'getting paid" easier, faster, and more predictable.

Leaders in WhatsApp customer service. Sparkcentral is a platform that enables innovative brands to improve customer service and efficiency. Our product roadmap is focused upon being the leader in advanced customer service solutions for WhatsApp and other asynchronous messaging platforms. Customer service SaaS platform for enterprises. Sparkcentral lets you manage all your asynchronous messages channels with virtual and human customer service agents. Sparkcentral offers a single workflow and a user interface that is easy to use for your customer service team. Global brands who launch WhatsApp use Sparkcentral as their preferred platform. Sparkcentral is a leader in the industry, revolutionizing how enterprises engage customers. Sparkcentral's goal is to create and enable exceptional customer experiences. We do this by completely reinventing enterprise customer service software.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Technology designed to enhance your top sales personnel's productivity can lead to 8-10 times more live conversations with qualified leads each day. By energizing your SDRs, this system ensures that they connect with potential clients on every call they make. Utilize our skilled representatives to achieve up to 1,200 calls and engage in 40-100 meaningful conversations daily! We handle the appointment-setting, allowing you to focus on closing deals. The ConnectAndSell solution merges cutting-edge technology with a personal touch, enabling swift conversations and a smooth transition to your discussions. The initial component of this system is our cloud-based software, which initiates the outbound calling process the moment you log in, allowing you to manage your contacts either from our platform or directly from your CRM system. ConnectAndSell integrates flawlessly with popular CRM systems like SalesForce and Microsoft Dynamics. While our technology manages the dialing, it's important to note that 97% of the contacts you attempt to reach will not answer on the first try, highlighting the need for persistence and follow-up in sales. However, with our innovative approach, you can significantly increase your chances of successful outreach and engagement.

EQ Outreach stands as a reputable platform for digital and global case management. This platform is Toplevel’s secure software product, built on a Commercial Off-the-Shelf (COTS) model. As a certified solution compatible with Microsoft platforms, it offers strong and dependable digital and case management services on a worldwide scale. Outreach facilitates a variety of “channel shift” digital services that adhere to the UK Government's Digital by Default Service Standards and HMG’s Security Policy Framework. The system enhances digital interactions among customers, organizations, citizens, and businesses, ensuring that its technology views all users as collaborative partners rather than mere participants in a process. Consequently, Outreach is engineered to empower all involved parties to effectively collaborate and accomplish tasks across different organizational boundaries, fostering a seamless workflow. This innovative approach ultimately reinforces the platform's commitment to enhancing user experience and operational efficiency.

Enhance your operational efficiency with service management software designed to provide a competitive edge. Equip your team with essential tools that enable them to work productively from any location and device, fostering a more competitive environment. With a wealth of advanced features and smart data insights, you can distinguish yourself in the marketplace. Cut down on expenses by eliminating the need for expensive hardware installations and outdated software maintenance. Accelerate task completion, increase productivity, and minimize unnecessary administrative burdens and paperwork. Enjoy the flexibility of a scalable, all-in-one cloud solution that adapts and grows alongside your business. By utilizing this powerful software, you can ensure your business remains at the forefront of the industry, fostering seamless connections between your engineers, administrative staff, and clients. This comprehensive approach not only streamlines operations but also positions your company for long-term success and innovation.

What is the Melissa Clean Suite? Melissa's Clean Suite (previously Melissa Listware), combats dirty data in your Salesforce®, Microsoft DynamicsCRM®, Oracle CRM® and ERP platforms. It verifies, standardizes, corrects, and appends your customer contact records. Clean, vibrant, and valuable data that you can use to achieve squeaky-clean omnichannel marketing success and sales success. * Correct, verify, and autocomplete contacts before they enter the CRM * Add valuable demographic data to improve lead scoring, segmentation, targeting, and targeting * Keep contact information current and clean for better sales follow-up and marketing initiatives *Protect your customer data quality with real-time, point-of-entry data cleansing or batch processing Data drives every aspect customer communication, decision making and analytics. Dirty data, which can be incorrect, stale or incomplete data, can lead to inefficient operations and an inaccurate view of customers.

Wildix UC&Cs transform your traditional PBX into a modern business asset that can be accessed through a browser on both your PC and smartphone. No longer are these advanced UC&C tools exclusive to large corporations; even small and mid-sized businesses can now take advantage of them. The latest iterations of business communication systems, or PBXs, offer the potential to cut expenses by an average of 50%, with some even achieving reductions of up to 75%, while also enhancing productivity and simplifying various business and technical processes. However, a poor decision in selecting a strategic infrastructure like a business PBX can lead to significant losses in both customers and revenue. Therefore, it is essential that UC&C solutions are designed not only to lower costs but also to boost performance in quantifiable ways. Furthermore, such systems should be inherently secure, eliminating the need for the acquisition of additional security applications. Investing in the right communication technology is crucial for sustained growth and success in today's competitive landscape.

Boost your customer base by 30% without affecting your cash flow through Vartana’s innovative payment platform. Accelerate your sales opportunities three times faster by removing budget discussions with straightforward payment solutions. Enhance your total contract value and improve cash collection by utilizing multi-year contracts with upfront payments. Equip your sales team with pre-approved payment options and oversee the entire deal process seamlessly via a centralized dashboard. Facilitate the complete or partial subsidization of payment plans to attract a larger customer base. Utilize Vartana’s capital pool or your own balance sheet to finance these plans. Our platform provides businesses with the flexibility to offer various billing options, including monthly and quarterly terms, all while maintaining cash flow stability, resulting in increased average order values, higher close rates, and improved sales efficiency. Ultimately, this empowers companies to thrive in a competitive market while ensuring financial health and growth.

Jump to our product page for more information about our data integration software. This includes solutions for Active Directory and SharePoint. Our data integration solutions offer developers the opportunity to use the flexibility and power offered by the SSIS ETL engine to connect almost any application or data source. Data integration is possible without writing any code. This means that your development can be completed in minutes. Our integration solutions are the most flexible on the market. Our software has intuitive user interfaces that make it easy and flexible to use. Our solution is easy to use and offers the best return on your investment. Our software has many features that will help you achieve the highest performance without consuming too much of your budget.

The "for All" platform was designed to accommodate a new breed of "citizen campaigns managers" who do not require any technical knowledge. Training for 50+ use-cases can be done on the move (10 minutes) to ensure seamless conversations throughout the customer journey. Train bots to be deployed seamlessly across 15+ channels, including telephony and web, social media, WhatsApp, and more. Our templates are ready to use for industries like banking, insurance and automotive. Teams can save time and energy. Web SDK and channel-specific integrations make it easy to deploy bots designed for multiple channels in minutes. Add images, docs, short links, carousels, etc. Make text conversations visually engaging for your customers. This unique feature allows the conversion of text between languages without the need to type manually in each language.

Collect all essential information in real-time from internal databases to develop a shopping profile that incorporates insights from social media and partner services. Offer customized solutions for each customer to demonstrate that they are recognized as unique individuals. For instance, bots can learn to identify a cat by examining millions of images, enabling them to recognize one in mere seconds; however, if the image is of something else, the bot will not succeed. Where technology falls short, human intervention becomes crucial to assist consumers with their inquiries. Colorado excels at seamlessly managing the transition between the bot and human representatives, ensuring a smooth experience. Colabo enhances the process by providing personalized recommendations and insights powered by assisted intelligence, empowering associates to perform their roles more efficiently and effectively, thereby allowing each team member to excel as a knowledgeable expert. This combination of technology and human expertise creates a holistic approach to customer service.

Discover exactly which companies are exploring your website with Leadview.io, a tool that identifies your visitors, reveals how they arrived at your site, and highlights their interests. The software uncovers the identities of previously anonymous website traffic, transforming them into valuable sales prospects in real-time. You can immediately access the names, job titles, and email addresses of essential contacts that fit your target criteria, sourced from businesses that have interacted with your site. Schedule a demo with our team, and we will provide you with a tailored code snippet to easily integrate into your website. Simply copy and paste this code onto your site and start capitalizing on the leads you were unaware of before. Moreover, the platform seamlessly integrates with leading CRM systems to enhance your data and streamline your workflow, ensuring that you can maximize your outreach efforts effectively. Take the first step today to unlock the potential of your website traffic.

The CX Hub is an innovative cloud platform that aims to enhance the connection between enterprises and their customers, delivering a next-generation customer experience. This platform empowers organizations to create a seamless and transformative customer interaction through various means, including voice calls, voice assistants, and popular messaging channels, by integrating the traditionally separate realms of Contact Centers and CRM with advanced features like messaging, AI, journey analytics, and data insights. With contact center messaging capabilities, Voice Agents can instantly recognize a mobile caller and send them relevant information during the conversation, while also having access to a comprehensive history of all communications with that number. Additionally, Chat Agents can utilize their designated toll or toll-free numbers to engage with clients through SMS or MMS, providing a versatile communication method. Furthermore, customers are given the flexibility to bypass hold times and shift from a voice conversation to messaging, enhancing their overall experience. This dual approach not only streamlines communication but also increases customer satisfaction by catering to their preferences.

Enhance your team's effectiveness and elevate customer satisfaction with three seamlessly integrated solutions. Streamline all incoming communications, allowing for the assignment of specific conversations to designated agents or teams. Organize discussions for simplified automation and reporting purposes. Enjoy a comprehensive omni-channel experience that includes Voice, Chat, Email, SMS, and Social media interactions. Our platform connects with over 40 partner applications, ensuring smooth integration. Experience precise forecasting and scheduling capabilities, alongside real-time management features. It's powerful, user-friendly, and budget-friendly, making it perfectly suited for call centers. Puzzel equips you with all the necessary tools to provide outstanding customer experiences and foster business growth. Engage with customers on their preferred channels, create sophisticated AI-driven self-service options, and enhance your team's productivity to boost efficiency and sales, all within our intuitive cloud-based platform. By staying informed about the latest trends in customer experience and technology, we help you remain competitive in a rapidly evolving market. With Puzzel, you can focus on what matters most: building strong relationships with your customers.

Status offers an elegant and precise approach to risk management, bringing order and logic to the ever-changing landscape of third-party compliance. It centralizes diverse data and processes, automates procedures through tailored workflows, and ensures continuous monitoring between due diligence assessments. The Status software constructs a well-organized framework complemented by ongoing feedback loops, designed to adapt fluidly to the needs of your compliance department rather than the other way around. Welcome to the forefront of compliance technology, where automation and efficiency take center stage. As the premier platform for managing third-party risk, Status has been developed by compliance experts to streamline all aspects of due diligence, including onboarding, managing, monitoring, and auditing. Our platform supports a range of enterprise technology systems through both our proprietary API library and custom integrations, having successfully implemented tailored API solutions for notable platforms such as Aravo, Oracle, SAP, HubSpot, Pipedrive, ServiceNow, Microsoft Dynamics, and various REST APIs. With Status, organizations can not only enhance their compliance efforts but also adapt swiftly to new challenges in the risk management landscape.

Our software-as-a-service platform, designed for enterprise-level Customer Support teams, is hosted in the cloud and is known as the Agent Success Platform, which empowers agents to assist customers across various languages and channels. The intuitive and user-friendly design of ChatLingual means that agents can focus more on delivering outstanding customer experiences rather than getting bogged down by complex software navigation. With ChatLingual, support agents can effortlessly communicate with customers in any language, instantly translating queries and responses. For instance, an English-speaking agent situated in one location can efficiently provide support to customers speaking Russian, Arabic, Portuguese, and over 100 other languages—all thanks to ChatLingual's seamless translation capabilities. Furthermore, ChatLingual’s adaptable architecture allows for easy integration with your current systems, including CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs. The integration process for ChatLingual is typically completed within hours or days, a remarkable improvement compared to the weeks or months often needed for traditional enterprise platforms, thus ensuring a swift and efficient transition for teams. Additionally, this rapid deployment ensures that your customer support operations can start utilizing the platform's full potential without unnecessary delays.