Business Software for Olo

Marketing driven by data does not necessitate a degree in data science. Thanx provides automation that identifies effective strategies, offers suggestions for future initiatives, and includes user-friendly testing tools. Designed for adaptability and consistency, it meets the demands of your ever-evolving business landscape. With an impressive rapid deployment timeline and over 400 successful implementations, Thanx serves as a reliable foundation for your digital transformation. When loyalty programs and anonymous orders require customers to check in, upload receipts, or use cards, they often lead to fewer identifiable customers and lost sales opportunities. Conversely, Thanx seamlessly captures purchases whenever members shop online or use their credit cards, ensuring a hassle-free experience for guests and improved data collection for your business. Our easy-to-navigate content management system (CMS) allows you to refresh your digital offerings at any time, and with our low, fixed development fee, you can rest assured that mobile app upgrades will no longer be an additional expense. This approach not only saves costs but also enhances your ability to engage with customers effectively.

Bite is an AI-powered kiosk platform built to transform in-store ordering experiences. Its intelligent kiosks enable guests to place accurate, customized orders quickly and independently. The system leverages ordering behavior data to recommend add-ons and upgrades that increase check averages. Bite helps operators reduce wait times, minimize errors, and reallocate labor to guest-facing roles. Designed for high-volume environments, the platform performs especially well during peak traffic periods. BiteLift, its machine learning engine, drives higher order values and faster throughput. The solution integrates seamlessly into existing restaurant operations. Trusted by national and regional brands, Bite delivers measurable sales growth. Operators gain better efficiency without sacrificing service quality. Bite turns self-service into a powerful revenue driver.

For genuine digital transformation to occur, it is crucial that your marketing data is not only reliable but also actionable, allowing you to connect with customers in a meaningful way through tailored experiences that enhance customer lifetime value. By offering personalized interactions, seamless cross-channel messaging, and loyalty initiatives, you can significantly enrich your relationships with customers. Marigold Engage+ (previously known as Cheetah Digital) equips marketers with the tools needed to swiftly scale operations and address the demands of today's consumers. As the urgency for digital transformation continues to rise, acquiring new capabilities to adapt to shifting expectations becomes essential. Marigold Engage+ facilitates this transition efficiently by delivering the integrated technology and services necessary for fostering enduring, profitable, and mutually beneficial customer relationships. With our platform, you can uncover new opportunities, create targeted audience segments, and manage data through real-time interaction strategies. Transform your marketing initiatives into a dynamic consumer database by crafting engaging experiences that successfully turn the unknown into the known, ensuring you stay ahead in a rapidly evolving market. Additionally, this approach not only drives immediate results but also sets the foundation for long-term success and customer loyalty.

Tattle stands out as the premier Customer Experience Improvement (CXI) platform tailored for restaurant and hospitality managers to gather and respond to guest feedback effectively. In today's competitive landscape, traditional methods such as online reviews or mystery shoppers fail to meet the strategic needs of modern restaurant operators. A robust feedback system that identifies key opportunities through a data-driven methodology is essential. That's why Tattle employs causation-based surveys that boast an impressive 94% completion rate, providing you with 20 times more data compared to other options. Additionally, Tattle harnesses the power of Machine Learning to prioritize the most impactful opportunities that enhance guest satisfaction and drive revenue. Operators can establish monthly targets based on the specific opportunities unique to each location, ensuring the team is aligned and focused on executing actionable items while monitoring their progress over time. Furthermore, Tattle offers comprehensive tracking of important metrics and allows operators to compare reports across various parameters such as daypart, ordering channels, top box scores, incident rates, and more to optimize performance. This multifaceted approach ultimately empowers operators to make informed decisions that lead to improved guest experiences and business outcomes.

Boost your restaurant's revenue by offering delivery, takeout, and catering services. By partnering with Caviar for online ordering, you'll tap into a diverse range of hungry customers in your area—ranging from families seeking quick meal deliveries to individuals in need of a hassle-free pickup and businesses organizing team lunches. Establish your restaurant's presence on Caviar, allowing us to handle all aspects of delivery and pickup logistics. We provide full-service delivery across major cities in the United States, with couriers who ensure orders reach your customers promptly, featuring real-time updates and GPS tracking for each order. Additionally, diners can enjoy the convenience of placing and paying for their orders online, after which we notify them when their meals are ready for pick-up at your establishment. Setting up your Caviar account is a straightforward process that enables your restaurant to start receiving delivery, takeout, and catering orders almost immediately, enhancing your service offerings and attracting more customers. Embrace this opportunity to expand your reach and streamline your order management today.

A software solution that evolves, attracts, and retains customers to ensure robust growth with mathematical precision. By leveraging advanced machine learning alongside marketing automation, the entire predictive marketing framework becomes more intelligent, simplifying processes while enhancing the overall experience for customers both online and offline. Far exceeding the capabilities of traditional customer data platforms, outdated email service providers, or conventional customer relationship management systems, BuyerGenomics stands out as the go-to Predictive Marketing Automation (PMA) tool for contemporary retail marketers. Effectively gathering and structuring customer data is merely the starting point. BuyerGenomics continuously refreshes its comprehensive, omnichannel customer profile, enabling it to tailor marketing content and timing for the most relevant and impactful customer experiences. While BuyerGenomics translates the insights gathered from individual customers into actionable strategies that drive revenue, it simultaneously generates analytics that provide valuable guidance for refining your broader marketing approach. This dual capability not only enhances immediate customer engagement but also strengthens long-term marketing effectiveness.

For companies that handle hourly billing, Cartwheel simplifies the entire process. You can grow your enterprise, receive payments with minimal effort, and easily prequalify all your invoices. It handles outgoing payroll, monitors client balances, and reduces the time spent on collecting overdue payments. With Cartwheel, you can establish straightforward automation rules to create and dispatch reports effortlessly. It seamlessly integrates with platforms like Veem, QuickBooks, FreshBooks, and Xero to automatically craft and send invoices. Additionally, you can connect with your clients' time tracking systems, allowing for swift submission of time data to supported applications, which accelerates your payment process. By providing a comprehensive overview of your business's performance, Cartwheel allows you to set specific rules for each client to ensure timely payments while also keeping track of employee hours. This means you can focus on expanding your business rather than wasting time chasing down information. With Cartwheel, managing your billing and payroll becomes a streamlined experience, giving you more time to focus on what truly matters.

Embrace every payment method your customers prefer to create an irresistible experience that encourages repeat business. By facilitating seamless transactions, whether at the counter, on the go with a food truck, through your website, or even at a customer's doorstep, you ensure accessibility and convenience. Offering options like swiping, dipping, and tapping, you empower customers to pay using credit cards, EMV chip cards, and debit cards without hassle. Additionally, by integrating popular digital wallets such as Apple Pay®, Google Pay™, and Samsung Pay®, you cater to modern payment preferences. Also, consider accepting Automated Clearing House payments directly from bank accounts to further streamline the process. Moreover, allow gift cards to be accepted while also providing the ability to activate, redeem, and reload personalized gift cards for an enhanced customer experience. This comprehensive approach guarantees that you will never lose a sale due to limited payment options.

Introducing the comprehensive Enterprise Restaurant POS Solution, Qu, an innovative and user-friendly platform that seamlessly consolidates your omnichannel orders into a single centralized hub, offering data-driven experiences for both operators and patrons. It allows for incredible flexibility in menu configuration, making it easy to adapt to changing demands. Streamline your reporting and tracking processes across various brands to capitalize on revenue opportunities while enhancing efficiency and profitability. By identifying product trends more swiftly, you can make informed decisions. With access to valuable data insights, Qu maintains the integrity of your menu items while providing detailed item-level analytics. This platform enables you to create tailored reports to ensure you have the necessary insights at your fingertips. Elevate your brand presence and regain control through cohesive and visually appealing templates that are consistent across all platforms. In doing so, you not only enrich your operational capabilities but also enhance the overall customer experience.

Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.