Best Customer Service Software for Olo

Yelp can help you grow your business. You can add or claim your business, view click and phone reports, respond to reviews and get ahead of the curve with premium upgrades and powerful advertising tools. Manage your page and update information such as hours and phone number to make it easy for people to find you. To showcase the best aspects of your business, add photos. Turn page visitors into customers. Allow them to request quotes, schedule appointments, and ask questions directly from your business page. Keep track of feedback and respond promptly to reviews. Engage with customers to keep them coming back. You can see what's happening on the page in real-time. Track clicks, calls, page views - and learn more information about your potential customers.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Get actionable guest feedback that actually drives revenue. Find out how your customers feel on- and off-premises. Get more 5-star reviews, get better customer service, and you'll have an easy-button to track and retain them. All customers, regardless of how they interact with your brand, can be collected. 3rd party delivery, online ordering etc. You can easily measure satisfaction 18x faster than with current methods. Ovation's customer chat platform allows your team to instantly engage guests in the moment to solve their problems and win them back. Customers will be delighted by your instant communication. Customer conversations are 16x more effective than online reviews. Our machine learning algorithms can help you identify areas for improvement on- or off-premises. You can gain intelligent insights about your customers to help you target them based upon their behavior characteristics.

Our digital operations platform for hospitality operators is a one-stop shop to create unforgettable customer experiences, from the first search through to the last visit. Marqii integrates seamlessly with leading POS and online order systems. Connect Marqii with your source of truth and your menus for each location will automatically update on Google, Yelp and Facebook when you make changes in your POS. You can use our handy calculator to find out how much time your team and you will save by using Marqii. Let us handle your online reviews if you feel like you're never able to keep up. We'll use AI and human intelligence in order to create personalized and brand-consistent responses to your Google, Yelp, or Facebook reviews. Marqii's dashboard allows you to make updates. All your guests will see the same results, no matter where they search. Marqii automates SEO tasks from a simple dashboard. This helps your business to rise to the top.

You can manage, track, and influence your customers' experience from brand mission to service execution to customer satisfaction to achieve your business goals - then, set more. With a mobile-optimized review system, you can capture customer satisfaction in the moment across all digital channels. To make confident adjustments at scale or shift, map real-time customer satisfaction data to business results. To understand the impact of NPS and customer satisfaction on your brand's operations across venues and brands, capture robust, live insights and make incremental improvements to areas that are critical to your experience management.