Business Software for Microsoft Teams

AgentR is a revolutionary AI-driven hiring assistant that redefines the conventional recruitment landscape through its reasoning-based talent evaluation. Unlike traditional applicant tracking systems that primarily rely on keyword matching, AgentR assesses candidates based on their career trajectories and accomplishments, allowing for the identification of outstanding talent that goes beyond mere resume crafting. Its innovative TalentLens scoring system evaluates over 30 distinct data patterns to gauge critical high-performing traits, indicators of success, as well as potential risks and opportunities within candidates. By eliminating the optimization tactics often employed to manipulate ATS systems, AgentR enables organizations to concentrate on candidates who are genuinely capable of delivering significant results. The system has shown measurable benefits, including a remarkable 78% reduction in pre-screening efforts and a 59% decrease in low-fit hires, while also providing performance rankings that are 2.7 times more accurate than those generated by traditional hiring methods. Consequently, AgentR not only streamlines the recruitment process but also enhances the overall quality of hires, ensuring that organizations can build stronger teams.

The Ribbon SBC Software Edition (SBC SWe) is a versatile, cloud-native Session Border Controller that enhances and secures real-time communications in a variety of deployment scenarios. It provides the same comprehensive functionality found in Ribbon's hardware-based SBC 5400 and SBC 7000 models, featuring capabilities such as extensive audio codec transcoding, signaling interworking, call admission control, and robust security protocols, including encryption and defenses against Denial of Service attacks. The SBC SWe can be implemented as a Virtual Machine (VM) on standard industry servers in data centers, as a Virtual Network Function (VNF) within private clouds utilizing OpenStack, or on public cloud platforms like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). This adaptable deployment model enables organizations to efficiently scale their communication infrastructure without compromising on performance or security. Additionally, the SBC SWe's cloud-native architecture ensures that enterprises can easily integrate it into their existing systems and workflows, fostering seamless communication across diverse environments.

Alianza's Perimeta Session Border Controller (SBC) is a cloud-native and entirely software-based solution tailored to deliver secure, scalable, and adaptable voice and multimedia communication services. This SBC accommodates a range of deployment options, including VoLTE, VoNR, SIP trunking, and direct routing for Microsoft Teams, making it ideal for fixed-line, wireless, and enterprise interconnect scenarios. Operating on a zero-trust security framework, Perimeta provides exceptional protection for cloud infrastructures. Its innovative separation of media and signaling planes facilitates precise scaling in response to fluctuating demands. Additionally, it incorporates a secure distribution engine (SDE) for efficient load balancing and distributed admission management (DAM), which simplifies large-scale deployments. Compatible with various cloud environments—public, private, and hybrid—the SBC can be implemented on platforms like AWS, Azure, OpenStack, VMware, and ATCA hardware. This versatility ensures organizations can choose the optimal environment for their specific needs, enhancing operational efficiency and security.

Cataleya's Orchid Link serves as a highly adaptable, software-driven Session Border Controller (SBC), aimed at improving real-time communication for both service providers and enterprises. It provides a range of deployment methods, such as on-premises setups and as-a-Service options, catering to various operational requirements. Orchid Link incorporates WebRTC gateway capabilities, allowing for the effortless integration of web-based voice and video communications into pre-existing SIP systems. This feature enables the expansion of communication services to web browsers without the need for major upgrades to the core infrastructure. Additionally, the SBC prioritizes security by implementing DTLS for secure session initiation and SRTP for media encryption, safeguarding communications between WebRTC endpoints and SIP networks. Its intelligent service-aware firewall acts as a proactive defense mechanism, offering protection against potential cyber threats while ensuring smooth communication flow. Overall, Orchid Link provides a comprehensive solution that enhances communication efficiency and security for modern organizations.

The Session Border Controller (SBC) from Ekinops, which is certified by Microsoft, serves as an enterprise solution aimed at ensuring security and interoperability with top IP-PBX systems and major SIP environments. It can be deployed as a virtual network function (referred to as ONEvSBC) or as part of Ekinops' integrated voice and data Multi-Service Access Routers (known as ONeSBC), facilitating SIP trunking applications such as Microsoft Teams Direct Routing and Unified Communications. This SBC is equipped with robust security mechanisms that include network demarcation, hidden topology, and NAT traversal, enhancing network safety. Additionally, it supports a wide range of audio codecs, both wideband and narrowband, through media transcoding, which guarantees superior voice quality by prioritizing voice and video traffic, along with implementing Call Admission Control (CAC). Furthermore, Ekinops’ SBC is fully compliant with the SIP Connect 1.1 and 2.0 standards, which helps minimize service validation delays, thus expediting the integration process for new PBX vendors. This comprehensive solution not only enhances communication efficiency but also ensures a seamless user experience across various platforms.

Sansay's VSXi Session Border Controller (SBC) is a robust, software-driven solution aimed at communication service providers, delivering essential features such as security, NAT, protocol normalization, and effective session management. Capable of handling up to 500,000 concurrent calls and managing 1 million SIP registrations, it ensures scalability for extensive deployments. The VSXi excels in facilitating SIP trunking applications by efficiently managing Least Cost Routing and NAT traversal needs. Additionally, it provides programmable SIP trunking functionalities, which support both authenticated and unauthenticated trunks, incorporating features like extension-to-extension dialing, call forwarding, and failover mechanisms. Furthermore, it allows seamless integration with Microsoft Teams via Direct Routing, enabling users to make, receive, and transfer calls across Teams and the public switched telephone network (PSTN). The flexibility of the VSXi extends to its deployment in cloud environments, and it boasts APIs that support extensive integration and customization options, catering to the diverse needs of service providers. This versatility makes the VSXi an invaluable asset in enhancing communication infrastructures.

The Mediatrix Sentinel CS is an advanced Session Border Controller (SBC) tailored for small to medium-sized enterprises, capable of being deployed in virtual settings whether on-site or within the cloud. It employs the same Microsoft Teams-certified DGW software as its hardware counterparts, guaranteeing smooth integration and support for Direct Routing capabilities. Among its notable features are SIP normalization, network demarcation, survivability, and a range of security protocols, including TLS/SRTP encryption and SIP-based firewalls designed to thwart DoS attacks. The Sentinel CS can manage over 6,000 concurrent sessions and accommodate more than 15,000 registered users without the need for extra licensing. To maintain service availability, it intelligently reroutes calls to secondary servers or the PSTN in case of primary server failures. Additionally, it offers QoS monitoring, remote mass management, and sophisticated troubleshooting tools, which not only help in reducing network maintenance costs but also enhance overall customer service quality. This makes the Sentinel CS an ideal choice for businesses looking to ensure reliable communication solutions amidst varying operational demands.

The Peeredge Enterprise Platform, developed by 46 Labs, stands out as the leading global voice management solution for businesses, enabling organizations to effortlessly transition from outdated systems to innovative technology. This platform provides comprehensive security that spans users, cloud services, and wireline connections, along with efficient number management capabilities. Additionally, it features a globally distributed session border controller, which allows for the management and oversight of all international voice traffic through a unified interface. With robust fraud prevention measures and advanced filtering options, users can also benefit from near real-time analytics and reporting. Furthermore, it supports the integration of unified communications applications and offers RESTful APIs, along with certification for Microsoft Teams, ensuring compatibility with popular collaboration tools. Overall, the Peeredge Enterprise Platform equips enterprises with the necessary tools to enhance their voice management strategies effectively.

ULAP SBCaaS (Session Border Controller as a Service) is an innovative, policy-driven solution for voice and video that empowers businesses to safely implement IP-based real-time communication services, such as VoIP, Unified Communications (UC), and Customer Experience (CX) in a cloud environment. Serving as the initial protective barrier against various cyber threats, including service theft, spoofing, and distributed denial-of-service (DDoS) attacks, ULAP SBCaaS efficiently manages SIP traffic at the periphery of your network, linking your systems with external networks while performing essential functions like protocol translation, connection security, and traffic management to ensure smooth and secure communications. Additionally, it facilitates effortless integration with popular digital office tools such as Microsoft Teams and Zoom, thereby providing a unified communication experience across all devices. With robust security protocols in place, ULAP SBCaaS safeguards virtual communications from threats like eavesdropping and DoS attacks, ensuring that sensitive information remains protected. This comprehensive solution not only enhances communication security but also streamlines the operational efficiency of various business processes.

Ribbon’s EdgeMarc IP Business Gateway Appliances offer an economical solution for service providers, managed service providers, and resellers to effectively manage bundled voice and data services. These devices merge internet access of up to 1 Gbps with tools for ensuring voice security and monitoring quality of service. The product lineup features various options, including gateways for analog lines and stations (FXO/FXS) as well as power over Ethernet (PoE) capabilities. Centralized configuration and management are facilitated through the EdgeView Service Control Center, enabling seamless tracking of the customer experience across hundreds or even thousands of locations. Positioned at the customer’s site, EdgeMarc serves as a critical asset for service providers, providing insights into issues and streamlining troubleshooting processes, while also delivering detailed real-time access to each location and comprehensive reporting tools for network-wide management. This comprehensive solution not only enhances operational efficiency but also significantly improves service reliability and customer satisfaction.

Mitel's OpenScape Session Border Controller (SBC) is a highly adaptable solution that offers extensive SIP interoperability, sophisticated media management, and strong security features. Tailored for VoIP infrastructures, this controller efficiently terminates SIP sessions on the WAN side, which helps ensure that traffic comes from verified sources while also scrutinizing SIP and media packets for any protocol discrepancies or irregularities. The OpenScape SBC actively regulates firewall "pin holes" for RTP and SRTP media streams. Its compatibility extends to Mitel’s MiVoice Business, MiVoice MX-ONE, and MiVoice 5000, in addition to OpenScape Voice, OpenScape 4000, and OpenScape Business, making it a versatile choice for organizations of all sizes. This solution accommodates various deployment methods, including virtualized software for VMware ESXi, and is set to support commercial off-the-shelf hardware like Lenovo servers in the near future, alongside a gateway option featuring Kontron servers. As such, it provides organizations with the flexibility to choose the most suitable infrastructure for their specific requirements.

Aranda Service Management is a comprehensive IT Service Management (ITSM) software that aims to boost productivity within organizations by offering automated service solutions. It adheres to ITIL 4 best practices and features a user-friendly portal alongside self-service capabilities, which allow clients to submit requests, track the status of their cases, and access a centralized knowledge repository for self-management around the clock. Key advanced features include a priority matrix, financial oversight, structured approval workflows, import/export options, and tools for collecting satisfaction feedback. By incorporating artificial intelligence and machine learning, it provides top-tier self-service experiences while simultaneously lowering support expenses. Additionally, it accommodates multi-project environments, enabling businesses to oversee various service domains beyond IT without the need for extra infrastructure, thus promoting seamless operational efficiency. This flexibility makes it an invaluable asset for organizations looking to streamline their IT and service management processes.

ScoutITAi is an innovative platform that utilizes artificial intelligence to optimize observability and enhance the reliability of IT operations, ensuring improved performance monitoring for networks, applications, and cloud environments. Central to its functionality is the unique Reliability Path Index (RPI), which employs a scoring system comprised of 13 distinct buckets to measure IT reliability based on real-world industry insights, thereby granting dynamic visibility into the health of services. By harnessing advanced analytics alongside AI-driven insights, ScoutITAi provides users with real-time monitoring capabilities, predictive trend forecasting, and customized recommendations aimed at mitigating potential service disruptions. Among its offerings is the ScoutITAi Reliability Advisor, which leverages sophisticated analysis techniques to bolster IT service reliability, as well as a detailed dashboard that presents key application statistics and performance metrics. Users benefit from the ability to oversee network performance across various locations, enhance the efficiency of web applications, and achieve comprehensive visibility into their networks through proactive monitoring practices. This robust platform ultimately empowers organizations to maintain high service availability and respond swiftly to emerging issues, ensuring a seamless operational experience.

Regardless of the location of your employees, customers, or partners, they are always just a call or text away. Our dependable network facilitates communication on a global scale. Our innovative solutions seamlessly integrate the platforms you rely on, ensuring a smooth experience for both your employees and customers. BICS offers a Communications Platform as a Service (CPaaS) that enables businesses to develop and manage global multichannel communication campaigns effortlessly. With a user-friendly low-code visual builder, companies can create tailored communication workflows without the need for coding, effectively merging various channels. The service guarantees dependable delivery, leveraging BICS' carrier-grade network that spans over 180 nations and connects with more than 900 operators, ensuring high quality, reliability, and security. Furthermore, it integrates effortlessly with existing technology infrastructures, including CRM systems and collaboration tools, thus promoting efficient operations and improved customer engagement. This comprehensive approach ensures that your communications are not only effective but also adaptable to your evolving business needs.

Cargo enables the creation of AI-driven go-to-market workflows that enhance revenue generation by centralizing all GTM operations within a singular platform. It efficiently collects, enhances, evaluates, assigns, and directs leads while maintaining only the most valuable records in alignment with your CRM, significantly reducing outbound administrative tasks by fifty percent and allowing sales representatives to concentrate on selling. Additionally, it provides integrated storage for consolidating data from various sources such as CRM, product insights, marketing, and intent signals directly atop your data warehouse, ensuring that customer data is never stored locally. Users have the flexibility to define business entities, create segments without needing SQL knowledge, and construct workflows through intuitive integration connectors, as well as implement templates for various tasks including deduplication, data enrichment, lead scoring, account assignment, and waterfall enrichment. Cargo also holds SOC 2 certification for security, requires minimal permissions, autonomously backs up its app database, and guarantees that customer data remains under the user's control at all times. This comprehensive approach not only optimizes efficiency but also enhances user confidence in data handling practices.

HitHorizons offers seamless access to a comprehensive database featuring over 80 million European companies through its various tools, including an API, screener, smart charts, patent information, product scanner, financial reports, and an AML sanctions database, along with tools tailored for the UK market. The sales and marketing data API enhances CRM and ERP systems by automatically populating essential company details such as name, address, industry, SIC code, sales figures, employee counts, national identifiers, VAT numbers, and social media links, utilizing autocomplete searches and sophisticated matching processes; additionally, it tracks updates in company information. This platform is instrumental for B2B lead generation and market analysis, providing 18 different filtering criteria such as region, industry, SIC code, sales volume, employee numbers, and website/domain, which facilitate ranking, benchmarking, and the creation of individual company profiles, along with the capability to export data in CSV format for up to 50,000 records. Moreover, it provides current billing information sourced from official registries, including name, legal structure, address, and VAT details, when accessible. With its extensive features and real-time updates, HitHorizons significantly streamlines the process of obtaining crucial business data for various applications.

Tato is a project intelligence platform powered by AI, designed to automatically gather data from various sources such as meetings, chats, emails, documents, and project management tools, subsequently converting it into a well-organized and searchable knowledge base that corresponds with the project's scope. It delivers real-time insights into project status through comprehensive dashboards and timely alerts that identify risks, scope alterations, and obstacles, allowing teams to address potential issues proactively and maintain the schedule and budget of significant IT transformations. Additionally, Tato’s AI capabilities facilitate the generation and updating of documentation, ensure complete tracking of requirements, and provide thorough traceability, which streamlines manual processes, mitigates disputes over project scope, and fosters collaborative decision-making among stakeholders. The platform operates on a single-tenant infrastructure, adheres to SOC 2 compliance standards, and can automatically manage user access based on participant roles and AI-driven tagging, thereby safeguarding security and ensuring data privacy for enterprise-level projects. By leveraging these features, Tato not only enhances operational efficiency but also significantly contributes to the successful execution of complex initiatives.

CloudNuro.ai serves as a smart platform for managing both cloud and SaaS environments, providing organizations with enhanced visibility, governance, optimization, and automation capabilities throughout their digital ecosystems. With its unified interface, it effectively identifies all SaaS applications, including those that fall under Shadow IT, using various detection techniques such as DNS, SSO, browser agents, and APIs. The platform continuously catalogs applications in real time and highlights tools that are either unused, duplicated, or not authorized for use. It also provides valuable insights into expenditures, usage patterns, license entitlements, and application engagement metrics, empowering teams to manage costs efficiently and negotiate contract renewals based on solid data. Furthermore, automated workflows facilitate processes such as user onboarding and offboarding, approval workflows, compliance assessments, and policy enforcement, which not only lighten the IT department's burden but also enhance security measures. In addition, CloudNuro.ai boasts robust integrations with leading SaaS and cloud service providers, including M365, Salesforce, and various ITSM tools, which allows for seamless synchronization of catalog information, subscription management, and policy automation, ultimately streamlining operations across the organization. This comprehensive approach ensures that businesses can maintain control over their software assets while maximizing value and minimizing risks.

IBM Z System Automation is an application built on NetView that serves as a centralized hub for managing a comprehensive array of system management tasks. Its significance lies in delivering advanced automation solutions tailored for enterprise needs. By efficiently monitoring, controlling, and automating a wide variety of system components, it encompasses both hardware and software resources throughout the organization. This policy-driven, self-healing, and high-availability solution is specifically aimed at enhancing the performance and uptime of vital systems and applications. Moreover, it minimizes the workload associated with administrative and operational tasks, lowers the need for customization and programming, and streamlines the time and costs required for automation implementation, particularly in environments using Parallel Sysplex and policy-driven automation. Furthermore, the seamless integration with Geographically Dispersed Parallel Sysplex (GDPS) equips IBM Z System Automation with advanced disaster recovery functionalities, ensuring robust protections for IBM Z systems against potential failures. Overall, its multifaceted capabilities make it an indispensable tool for modern enterprises reliant on high availability and efficiency.

Casedoc is an innovative cloud-based system for managing court cases, aimed at enhancing judicial efficiency through automation, teamwork, and robust data security. Leveraging the capabilities of Microsoft Azure, it provides customizable workflows for initiating, processing, approving, and appealing cases, which significantly boosts efficiency in various court operations. It incorporates role-based access control, maintains comprehensive audit trails, and adheres to ISO 27001 standards to ensure that data security and transparency are prioritized. The e-Filing Portal streamlines the process of document submission, allowing users to submit files securely online while receiving real-time updates and maintaining accountability through traceable actions. Furthermore, the Virtual Hearing feature, integrated with Microsoft Teams, transforms conventional meetings into compliant virtual court sessions by offering tools for scheduling, managing evidence, and controlling participant access, all within a single platform. This system is specifically designed to cater to the needs of general jurisdiction courts, mediation and arbitration bodies, tribunals, and investigative agencies, making it a versatile solution for various legal environments. Ultimately, Casedoc strives to redefine how judicial processes are managed, ensuring a more efficient and accessible court experience for all users involved.

Initiate, execute, adjust, and launch AI agents within moments. This approach is more user-friendly than traditional no-code platforms and addresses significantly more use cases through its code generation capabilities. Furthermore, it empowers users to tackle complex tasks effortlessly.

SalesAgent Chat acts as a real-time AI assistant that enhances your sales calls by listening and providing instant, relevant advice to strengthen your conversations. It helps you build stronger connections with prospects, expertly manage objections, and close deals with greater confidence. The platform supports multiple languages and automatically transcribes your calls, making it easier to review and improve. Tailored coaching adapts to your individual sales approach, helping you refine your technique continuously. Before important calls, you can practice with its AI-driven simulation mode that prepares you for tough questions and objections. It’s designed to work seamlessly in any browser, eliminating the need for additional software or plugins. This tool discreetly supports you during calls without exposing the assistant to your clients. Whether you're a sales development rep or a senior account manager, it helps you save time and improve outcomes.

Wisq stands out as the sole agentic AI platform designed specifically for human resources, merging the capabilities of an AI generalist named Harper with a comprehensive HR operations suite to streamline tasks ranging from everyday inquiries to the execution of strategic initiatives. It effectively captures requests through various channels such as chat, email, ticketing systems, and applications, efficiently triaging and resolving nearly 80 percent of cases without any human intervention, while also integrating smoothly with your human capital management, ticketing, and collaboration platforms. Harper is equipped with knowledge from expert-approved HR curricula, enabling it to answer SHRM-CP–level questions twelve times quicker than a certified professional, rapidly assimilating your organization’s policies and culture within minutes, and promptly addressing issues like time-and-attendance, leave requests, performance enhancements, wage inquiries, policy exceptions, and manager coaching. You can monitor HR activities in real-time through intuitive dashboards, while customizable safeguards and robust enterprise-grade security measures guarantee compliance and data governance. This innovative approach not only enhances efficiency but also allows HR teams to focus on more strategic initiatives that drive organizational growth.

OpenText Knowledge Discovery is an AI-powered knowledge management platform for discovering, analyzing, classifying, and enriching information across enterprise content repositories. It helps organizations turn unstructured documents and rich media into searchable and actionable knowledge for employees, business processes, compliance programs, and AI applications. Users can search, categorize, visualize, and review documents and media located across connected enterprise systems. AI capabilities include entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. The platform enriches content metadata to label, categorize, protect, and provide additional context around existing information assets. These capabilities can help organizations prepare enterprise content for GenAI by making relevant information easier for AI systems to discover and use accurately. OpenText Knowledge Discovery supports more than 160 repository and application connectors and more than 2,300 content types. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, and Confluence. Organizations can use the platform for knowledge discovery, investigations, risk management, compliance, AI readiness, intelligent processes, and extracting additional value from existing content management environments.

OpenText Core Cloud to Cloud Backup delivers automated and secure backup and recovery solutions for popular SaaS platforms such as Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox, safeguarding essential business data from threats like ransomware, malware, and unintentional deletions. This service boasts unlimited cloud storage and retention capabilities, daily snapshots, and global data center options across regions including North America, Europe, Asia, and South Africa. Users benefit from self-service recovery, allowing them to restore data from any moment or hierarchy, including mailboxes, sites, folders, documents, or attachments with advanced, granular, hierarchical, and keyword-driven restore functionality. Administrators have the flexibility to specify workloads or let the system automatically detect and include new users and sites, while facilitating point-in-time or cross-user restores with no retention limits. Additionally, data export is available in standard formats such as EML, VCF, and ICS, as well as Outlook-compatible PST files, ensuring easy accessibility. The underlying infrastructure is designed with full redundancy and comprehensive end-to-end encryption for enhanced data security and reliability. With these features, organizations can have peace of mind knowing their critical data is consistently protected and easily recoverable.