Business Software for Microsoft Teams

Accelerate ticket resolutions in real-time by approving, assigning, and addressing them using cutting-edge AI technology. Experience a range of innovative features, including integrated field support, ticket creation through WhatsApp, chatbots, and self-service portals. Harness prebuilt helpdesk workflows driven by ML/NLP algorithms, eliminating the need for agents and customers to sort through allocations based on product catalogs or issue classifications. Effortlessly enhance critical KPIs such as CSAT, FCR, and CES while gaining insights by transforming customer analytics into actionable helpdesk strategies. Utilize a unified source of truth that empowers agents to deliver personalized interactions, ensuring customers feel appreciated and understood. Seamlessly integrate with external applications to elevate customer support, all while minimizing time, effort, and operational costs. Quickly connect with platforms like Salesforce, Microsoft Teams, WhatsApp, Slack, LiveChat, and Mailchimp. Infraon Helpdesk streamlines processes with its user-friendly interface, significantly boosting agent productivity for more proactive customer assistance. Ultimately, this comprehensive approach not only improves customer satisfaction but also optimizes overall service efficiency.

Axify provides cutting-edge features that are aligned with current software engineering trends and research, crafted specifically by a team of developers for their fellow developers. Our sophisticated algorithm generates precise delivery estimates by analyzing your team's activities while also offering critical insights into any process-related challenges that may hinder timely delivery. Instantly access information on team workloads, the time dedicated to development tasks, and how these tasks align with your organization's goals. Centralize all your engineering metrics to facilitate informed decision-making, synchronize your development teams, and enhance your software delivery processes. By automatically gathering data throughout your software development lifecycle, you gain a comprehensive view of your team's progress, enabling more effective prioritization. Additionally, keep track of engineering metrics and key performance indicators, while also obtaining a detailed overview of how resources are allocated within your development team. This holistic approach not only streamlines workflows but also fosters a culture of continuous improvement.

Unify all your data sources, encompassing both relational and NoSQL databases, SaaS applications, and APIs, allowing you to query them as if they were a single data entity instantly. Process data at its source without delay, enabling you to query, cache, and merge information from various origins seamlessly. Utilize webhooks to bring in real-time streaming data from platforms like Kafka and Segment into the Peaka BI Table, moving away from the traditional nightly batch ingestion in favor of immediate data accessibility. Approach every data source as though it were a relational database, transforming any API into a table that can be integrated and joined with your other datasets. Employ familiar SQL syntax to execute queries in NoSQL environments, allowing you to access data from both SQL and NoSQL databases using the same skill set. Consolidate your data to query and refine it into new sets, which you can then expose through APIs to support other applications and systems. Streamline your data stack setup without becoming overwhelmed by scripts and logs, and remove the complexities associated with building, managing, and maintaining ETL pipelines. This approach not only enhances efficiency but also empowers teams to focus on deriving insights rather than being bogged down by technical hurdles.

Scribbl's AI meeting note taker is designed to seamlessly capture the essence of your meetings, utilizing advanced AI technology to ensure that you never overlook crucial details and can swiftly revisit significant moments. The experience of taking meeting notes will be transformed forever with Scribbl, which serves as your dedicated AI assistant, ultimately saving you substantial amounts of time. With this tool, you can effortlessly transcribe or record video during any call, allowing you to focus on the discussion without the distraction of manual note-taking. There's no need to worry about privacy, as Scribbl does not deploy intrusive bots to monitor your meetings. After your call concludes, you'll find your meeting notes conveniently displayed in a new tab for easy access. Our cutting-edge meeting transcription AI is unparalleled in the industry. Once the conversation wraps up, the AI note taker summarizes the meeting into an easily digestible collection of topics, enabling you and your team to quickly comprehend the discussions that took place. Your approach to note-taking will never be the same again, as the integration of video, transcripts, and AI empowers you to locate any moment from your call effortlessly. Additionally, sharing these insights with colleagues or external parties is incredibly straightforward, fostering enhanced collaboration and communication across the board.

Healthchecks.io serves as a straightforward yet powerful tool for monitoring cron jobs, providing alerts to users when their scheduled tasks, including backups and reports, fail to complete on time. Each background job can be assigned a unique ping URL, and the platform promptly notifies users if a job does not ping within the designated timeframe. The service allows for 20 free cron job monitors and features an intuitive dashboard where users can easily name, tag, and manage their tasks. With adjustable period and grace time settings, users can monitor tasks across different statuses, such as "up," "late," or "down," according to ping timing. Additionally, Healthchecks.io supports cron syntax, maintains an event history log, and provides status badges for public viewing. Users can receive notifications through a variety of integrations, which include email, webhooks, Slack, and Discord, as well as incident management solutions like PagerDuty and Opsgenie. This service is particularly well-suited for monitoring a range of processes, from cron jobs and server tasks to database backups and SSL certificate renewals, ensuring a comprehensive approach to task management. As a result, health checks become an essential part of maintaining the reliability of critical operations.

FastCron is an efficient and adaptable online service that enables developers and teams to effortlessly schedule and oversee cron jobs across various websites. Users can establish cron jobs at flexible intervals and customize notifications through email, Slack, Discord, and other platforms, while enjoying features like personalized time zones, HTTP request adjustments, and automated retries for failed jobs. The service accommodates an unlimited number of team members and boasts a robust API for streamlining the creation of cron jobs. With a free tier for basic functionality and reasonably priced premium options, FastCron integrates smoothly with essential tasks, guaranteeing reliability and user-friendliness. Since its inception in 2009, the platform has gained the trust of over 8,000 clients, thanks to its user-friendly interface, which is particularly beneficial for developers handling WordPress cron jobs or regular processes. Additionally, it is perfect for various tasks, including periodic website checks, email dispatches, database maintenance, or data backups, making it a comprehensive solution for all cron job needs.

Subtitly is an innovative application that delivers real-time subtitles for conversations, meetings, or media, designed to integrate effortlessly with numerous widely-used platforms such as Zoom, Google Meet, Microsoft Teams, Webex, Skype, Slack, Discord, Telegram, WhatsApp, Facebook Messenger, GoToMeeting, and BlueJeans. Many non-native speakers appreciate Subtitly for its ability to boost productivity and facilitate quicker learning. Whether participating in a virtual meeting, engaging in a video call, taking an online class, or attending a lecture, Subtitly guarantees that you won’t overlook any spoken content. This app is ideal for professionals, students, and educators who require dependable and discreet live transcription on macOS. Furthermore, Subtitly proves to be an essential resource for learners, enabling them to attend lectures or online courses through platforms like Zoom and Google Meet while benefiting from real-time subtitles displayed on-screen. By utilizing this tool, users can significantly enhance their educational experience, ensuring that they grasp every vital piece of information, even in noisy or difficult settings, thus making it a must-have for anyone committed to effective communication and learning.

Klipy is the AI sales agent for B2B teams who win deals on speed. Every conversation - across email, calls, LinkedIn, WhatsApp, and Telegram - produces a drafted follow-up, an updated CRM record, and a queued next step in minutes. You approve. Nothing reaches a prospect without you. Thousands of sellers use Klipy to make sure they are always first to follow up, every time. Key features: - Your agent drafts it. You hit send. After every conversation, Klipy drafts the follow-up from what was actually said and waits for your approval before anything goes out. - Set it in plain language. Tell your agent what to handle in a sentence: "After every meeting, draft a follow-up with next steps." One instruction runs after every conversation. - CRM updated from the conversation, not from memory. - Every channel, one agent. Klipy captures conversations across email, calls, LinkedIn, WhatsApp, and Telegram. - Never let a deal go cold. When a deal goes quiet, your agent surfaces it and drafts a re-engagement before the prospect moves on. - Turn every win into more pipeline. When a deal closes, your agent finds lookalike accounts, researches their context, and drafts personalized outreach so the win generates the next opportunity. Getting started takes two minutes. Connect your email, set your first instruction in plain language, and your agent surfaces its first draft from your next conversation. No implementation. No agency. No setup fee. Free to start, no credit card required. ------------------------ Join thousands of sales teams across 56 countries already using Klipy to respond first, every time. See what your agent can do at klipy.ai

Enhanced collaboration and more sustainable planning can be achieved through automated checks of Building Information Modeling (BIM) models. These assessments are crucial for ensuring that your construction project remains precise and free from errors by identifying and rectifying issues in the model during the initial stages. As a result, you can avoid costly and time-intensive corrections later in the construction process. By comparing different models, it becomes easier to swiftly highlight and address any discrepancies that arise. This not only leads to reduced expenses but also helps ensure that the project is completed on schedule. Furthermore, BIM model evaluations foster better teamwork and coordination among project members. By revealing potential challenges early in the planning phase, they enhance efficiency and communication within the team. With a streamlined BIM workflow, the overall execution of the project is significantly improved. Consequently, BIM contributes to faster project completion, cost-effectiveness, and superior quality. Ultimately, this translates to greater transparency and assurance throughout every stage of the construction journey, enabling stakeholders to have greater confidence in the process.

Teamspective is an innovative platform for people analytics that enhances team performance through effective feedback and data-informed leadership strategies. It allows you to monitor aspects like employee engagement, well-being, team dynamics, and diversity, equity, and inclusion (DEI). Featuring customizable and research-based questions, it offers a quick response time of just 30 seconds within Slack or MS Teams. By facilitating data-driven conversations, it empowers teams to make improvements effectively. Additionally, it helps unveil the intricate networks within your organization by identifying essential connections and potential bottlenecks. This platform is particularly beneficial for rapidly growing companies aiming to maximize employee engagement and optimize team organization. You can also overlay engagement data to pinpoint unique challenges and focus areas within various departments. This ensures that planning for organizational growth and restructuring is executed with greater insight. With the ability to integrate 360-degree feedback into Slack or MS Teams, it boosts feedback activity by six times through intelligent engagement strategies. Furthermore, it offers in-app guidance to cultivate feedback skills on a larger scale, ultimately enabling the collection of unbiased data for comprehensive and reliable performance evaluations. As a result, teams can thrive in a more informed environment, fostering continuous improvement and collaboration.

Enhance your project management effectiveness by as much as 50% using Tymeline. This innovative AI engine comprehends your project objectives, assesses the capabilities of team members, crafts and assigns milestones, and integrates flawlessly with your existing project management tools to allocate tasks. With Tymeline, you can effortlessly boost both efficiency and teamwork. The AI engine keeps track of team performance and modifies future milestones based on acquired insights, making it easier for teams to achieve their objectives on time and potentially cutting delay-related expenses by up to 40%. By analyzing historical data, the Tymeline AI engine gains a deep understanding of each team member’s strengths and weaknesses, creating a detailed profile of their skills and performance. Once verified, this data is encrypted and stored securely on a public blockchain, guaranteeing immutability and providing instant plug-and-play functionality. Moreover, Tymeline offers powerful project analytics that facilitate unparalleled insights, revolutionizing your approach to project management. You can expect significant improvements in communication and accountability among team members as a result.

We effortlessly gather the voice of your customers from genuine conversations, integrate it with your CRM information, and leverage our advanced AI technology to generate unmatched, actionable insights that can address inquiries beyond the reach of others. By doing so, your team can reclaim countless hours each week that would otherwise be spent sifting through recorded calls and transferring feedback manually. In real time, you can uncover trends, themes, and patterns that validate your decision-making process, ensuring that your strategies are well-founded. Relying solely on extensive research or guesswork for decision-making will lead your teams to often opt for the latter, which results in ignoring vital insights into market dynamics, customer preferences, and competitor activity. It’s time to move away from the tedious task of extracting snippets from transcripts and entering them into spreadsheets tied to CRM data. With the application of both sales and product methodologies to derive insights from conversations, any team member will have instant access to the information they need, all seamlessly connected to the CRM system. This streamlined approach not only enhances efficiency but also empowers teams to make informed decisions with confidence and agility.

Boost your sales success and accelerate deal closures by tailoring your live demonstrations to suit the specific size of the company. Pepsales is an innovative AI-driven platform that aims to improve the effectiveness of sales teams within B2B SaaS organizations by automating the personalization of product demonstrations. By examining buyer requirements and challenges, the platform generates customized demos with the goal of increasing win rates by 50% and enhancing sales productivity twofold. Among its numerous features, Pepsales provides AI-generated insights into buyers, deep product intelligence, and the ability to conduct live demos, all of which empower sales teams to present tailored pitches that truly resonate with potential clients. Additionally, the platform seamlessly integrates with existing systems, offering a holistic view of buyer insights, pinpointing similar customers, and analyzing their product interactions. This strategic methodology enables sales teams to highlight success stories of analogous clients, forecast pertinent product features based on usage patterns and discovery discussions, and automate the process of creating demos with individualized content in an efficient manner. Overall, Pepsales transforms the sales demo experience, making it not only more relevant but also significantly more effective in driving conversions.

Parakey offers a seamless solution to ensure that the correct individual has access to secured areas at precisely the right moment, using a smartphone as a key. This user-friendly platform is designed to simplify the management of mobile keys across various user types, business models, and settings, whether dealing with a single location or an extensive property portfolio. Administration can be handled through the Parakey web portal, or it can run automatically through numerous integration options available. Notably, the Parakey app functions without an internet connection, as all devices operate in an "offline" mode, enhancing security while managing both individual premises and large real estate assets. Users, doors, and properties can be managed in limitless quantities, adapting to the evolving demands of the market with continuous updates and new features. Additionally, administrators benefit from complete oversight regarding who possesses a mobile key, the locations they can access, and the timeframes for such access, granting the ability to revoke keys whenever necessary for added security. This flexibility and control make Parakey an indispensable tool for modern property management.

Eliminate the difficulties associated with intricate setups. Effortlessly identify viruses, trojans, ransomware, and malware using a pre-configured solution tailored for your cloud environment. Safeguard platforms like Amazon S3 or Cloudflare R2 from a variety of malicious threats. Ensure your files remain free from viruses with a self-sufficient solution that seamlessly integrates and scales within your cloud setup. There's no need for extensive searches; you have found the simplest way to enhance your data security while addressing malware challenges. Begin in just 15 minutes with our comprehensive setup guide and auto-installer utilizing AWS CloudFormation. Quickly scan newly uploaded files to promptly reveal any malware presence. Utilize virtual machines operating within your AWS account for scanning, eliminating the requirement to move data to an outside service. Furthermore, you can automatically scan an unlimited number of files, ensuring cost-effectiveness even during periods of high demand, providing peace of mind for your operations. This solution not only streamlines security but also enhances your overall operational efficiency.

Assess the extent of any breach and review audit logs to aid in investigations. Evaluate the extent of the breach while utilizing audit logs to bolster inquiries. Acquire a flexible bandwidth allocation to gain access to your auditing information. Facilitate investigations by delivering insights into events such as when emails were opened, responded to, or forwarded, as well as tracking user search activities in platforms like Exchange Online and SharePoint Online. Develop tailored audit log retention policies that allow for the preservation of audit records based on the specific service in which the activities took place, the nature of the activities being audited, or the identity of the user conducting those activities. Initially, organizations receive a standard allocation of 2,000 requests per minute, which can increase dynamically based on the number of seats and the licensing plan the organization has. In addition, with an appropriate add-on license, audit logs can be maintained for a period of up to 10 years, ensuring comprehensive record-keeping. This approach enhances the organization's ability to respond effectively to security incidents and conduct thorough investigations when necessary.

Achieve smart detection and management of sensitive data throughout Office 365, OneDrive, SharePoint, Microsoft Teams, and on local devices. As our data landscape continues to change, it's crucial that data loss prevention (DLP) strategies adapt accordingly. Discover the typical deployment scenarios, hurdles in migration, and effective practices, along with the advantages of leveraging a cloud-native DLP solution. Safeguard against unauthorized sharing, usage, or transfer of sensitive information across applications, services, and devices through Microsoft Purview Data Loss Prevention. You can establish, oversee, and implement DLP policies directly from the Microsoft Purview compliance portal. Additionally, DLP seamlessly integrates with information protection features, including pre-built, custom, or advanced SITs and trainable classifiers. Manage, investigate, and monitor alerts via the Data Loss Prevention (DLP) alerts page. Furthermore, you can extend these DLP alerts to both the Microsoft Defender XDR portal and Microsoft Sentinel, enhancing your overall security posture. This comprehensive approach not only protects sensitive data but also ensures compliance with organizational policies and regulations.

Identify which data is both sensitive and essential for your business, then implement strategies to safeguard it throughout your entire digital landscape. Benefit from integrated labeling and information protection features available in Microsoft 365 applications and services. Utilize AI-driven classifiers, precise data matching, and a range of other functionalities for accurate classification. Set up and oversee policies while accessing analytics for on-premises file shares, Microsoft 365 applications and services, as well as desktop and mobile devices from a single dashboard. Additionally, provide a uniform protection experience for widely used non-Microsoft applications and services through a software development kit (SDK). Facilitate the identification and safeguarding of sensitive information throughout your digital ecosystem, encompassing Microsoft 365, Azure cloud environments, on-premises systems, hybrid solutions, third-party clouds, and Software as a Service (SaaS) applications. Perform scans on data both at rest and in active use to categorize information across various platforms, including on-premises file shares, SharePoint, OneDrive, Exchange, Microsoft Teams, endpoints, and non-Microsoft cloud applications, ensuring comprehensive management of sensitive data. By doing this, organizations can significantly enhance their data security posture and compliance efforts.

HumanLayer provides an API and SDK that allows AI agents to engage with humans for feedback, input, and approvals. It ensures that critical function calls are monitored by human oversight through approval workflows that operate across platforms like Slack and email. By seamlessly integrating with your favorite Large Language Model (LLM) and various frameworks, HumanLayer equips AI agents with secure access to external information. The platform is compatible with numerous frameworks and LLMs, such as LangChain, CrewAI, ControlFlow, LlamaIndex, Haystack, OpenAI, Claude, Llama3.1, Mistral, Gemini, and Cohere. Key features include structured approval workflows, integration of human input as a tool, and tailored responses that can escalate as needed. It enables the pre-filling of response prompts for more fluid interactions between humans and agents. Additionally, users can direct requests to specific individuals or teams and manage which users have the authority to approve or reply to LLM inquiries. By allowing the flow of control to shift from human-initiated to agent-initiated, HumanLayer enhances the versatility of AI interactions. Furthermore, the platform allows for the incorporation of multiple human communication channels into your agent's toolkit, thereby expanding the range of user engagement options.

Helpfruit combines chatbots across web and social media platforms, live chat, and a comprehensive knowledge base into a single solution for brands committed to delivering reliable customer service. Trust is essential for any brand, and Helpfruit incorporates numerous safeguards to ensure that your customer interactions are secure and dependable. With a robust ISO27001 certification, Helpfruit guarantees that there are no inaccuracies or data breaches related to public GPT models. All content is managed through a unified knowledge base, ensuring that only verified information is accessible to users. While businesses often rely on email, ticketing systems, and call centers for customer support, these methods can fall short when customers seek immediate answers. Helpfruit addresses this issue by serving as an effective self-service platform, capable of resolving 80% of customer inquiries across preferred channels such as social media (including Instagram, Facebook, and WhatsApp), web chat, and help pages. By streamlining customer support, Helpfruit empowers your customers to find the solutions they need quickly and conveniently, enhancing their overall experience. Ultimately, this not only boosts customer satisfaction but also fosters loyalty towards your brand.

TwinMind serves as a personal AI sidebar that comprehends both meetings and websites, providing immediate responses and assistance tailored to the user's context. It boasts features like a consolidated search functionality that spans the internet, ongoing browser tabs, and previous discussions, ensuring responses are customized to individual needs. With its ability to understand context, the AI removes the hassle of extensive search queries by grasping the nuances of user interactions. It also boosts user intelligence in discussions by offering timely insights and recommendations, while retaining an impeccable memory for users, enabling them to document their lives and easily access past information. TwinMind processes audio directly on the device, guaranteeing that conversational data remains solely on the user's phone, with any web queries managed through encrypted and anonymized data. Additionally, the platform presents various pricing options, including a complimentary version that offers 20 hours of transcription each week, making it accessible for a wide range of users. This combination of features makes TwinMind an invaluable tool for enhancing productivity and personal organization.

Free engineering teams from the burden of overseeing notification infrastructure while enabling product teams to take charge of notification workflows. Centralize the management of templates across all channels via a unified interface. Gain AI-driven insights into omni-channel messaging that can significantly enhance engagement. Oversee workflows and service providers without needing to modify the code. Dispatch high-volume notifications seamlessly without encountering scaling challenges. Collaborate effectively by managing channel-specific templates for every communication in a single location. Achieve full deliverability with intelligent routing mechanisms and failover protocols. Streamline the management of your integrations, templates, routes, and workflows in one central hub. Access real-time analytics, comprehensive reports, and actionable insights right out of the box. Fyno offers substantial value throughout your organization while consolidating logs from all communication channels and service providers. This eliminates the need to log into various platforms for information. With Fyno's in-app SDK, deploy a customizable notification center within your applications, tailored to align with your app's design. This powerful tool not only enhances communication but also fosters a more cohesive workflow across teams.

Mok serves as a robust customer engagement solution that consolidates notifications and user interactions across various platforms, such as push notifications, email, SMS, in-app messaging, WhatsApp, and Telegram. It utilizes a single API that connects with over 50 providers, making communication processes more efficient for developers. Featuring a user-friendly drag-and-drop workflow builder, Mok allows users to design intricate notification workflows without needing programming skills. The platform includes a loyalty engine that empowers businesses to personalize and gamify user interactions, thus improving customer engagement and retention rates. Additionally, Mok offers real-time analytics on customer engagement, which supports data-driven strategies aimed at increasing revenue. With an emphasis on seamless integration, Mok is compatible with multiple devices and upholds strong data security measures. This comprehensive platform also simplifies the monitoring and evaluation of notifications, helping users troubleshoot issues, recognize trends, and enhance the overall customer journey while keeping engagement levels high.

SlideHub is a slide-centric presentation management and automation software that helps organizations streamline presentation building. Unlock the benefits: ➊ Your colleagues will find on-brand content in seconds with fast and powerful search in your slide repository ➋ Enable your team to customize decks with just a few clicks with pre-defined slide groups and placeholders ➌ Keep your library organized with ease and help your colleagues find and use on-brand and up-to-date materials ➍ Track overall usage, gain insights to boost adoption, and identify content gaps in your library ➎ Let your team suggest slides but remain in control ▪️ For Business advisors: The central library helps consultants win more business by streamlining proposals with consistent, best-practice slides ▪️ For B2B organizations: With both on-brand and ready-to-use assets, allows business professionals to easily create visually appealing, on-brand slides ▪️For Marketing professionals: Ensure the use of compliant, on-brand company assets while you can selectively expand the library with end-user suggestions ▪️For Sales leaders: Help your team streamline their custom proposals with controlled automations to increase win-rates

upcell is a lightweight Chrome extension designed to replace bloated sales platforms. It gives go-to-market teams a faster, simpler way to capture LinkedIn leads, enrich B2B contact data, and sync everything directly into their CRM and sales engagement tools. With one click, reps can export contact records and instantly route clean, enriched data to Salesforce, HubSpot, Outreach, Salesloft, and beyond—no spreadsheets, no portals, no extra steps. The problem is clear: most B2B data platforms are expensive, overloaded with features no one uses, and built around seat-based pricing that limits access across the team. Reps end up avoiding the tools altogether, while RevOps is left patching together multiple point solutions to get the coverage they need. upcell flips that model on its head. Instead of locking data behind bloated systems, it puts the workflow where reps already work—on LinkedIn—and gives RevOps full control over how data enters the funnel. Our Chrome extension supports unlimited exporting, real-time enrichment for mobile numbers and verified emails, and native integrations that don’t require IT involvement. The result: more coverage, faster adoption, cleaner data, and significantly lower costs. Whether you're consolidating vendors, replacing legacy tools, or looking to modernize your outbound motion, upcell delivers a leaner, more efficient approach to sales data—without the clutter.