Business Software for LivePerson

WordPress powers a significant portion of the internet, estimated at 35%. For the ultimate experience, WordPress.com stands out as the premier platform to start creating your website. You can begin your website-building journey today. What opportunities does WordPress.com offer? It equips you with all the necessary tools to craft anything you envision. Its flexibility, robust security features, and powerful capabilities align perfectly with your business aspirations. You can promote your products, leverage advanced analytics and SEO functionalities, and tap into integrated social media audiences to expand your reach. Manage transactions, set up taxes and shipping, and formulate a marketing strategy—while you focus on creating your widgets, we’ll handle the website development for you. Everyone possesses a unique perspective; now is the time to showcase yours using the world’s leading blogging platform. Join a thriving community of millions eager to engage with your insights. With thousands of themes available, you’re sure to find a layout that fits your vision perfectly, and ample storage and design choices allow you to upload your content seamlessly and present your work in the best light possible. The possibilities for your online presence are virtually limitless.

Red Technology is a UK-based ecommerce solutions provider and the developer of tradeit™, a cloud-hosted PaaS platform designed for complex B2B, retail, DTC and international commerce. Built for flexibility and scalability, tradeit™ enables organisations to launch new channels, replatform legacy systems and expand globally without compromise. Mid-market and enterprise businesses across manufacturing, distribution, retail and services use tradeit™ to manage multiple brands, regions and customer types in a single platform. Its mobile-first design ensures a seamless customer experience, while deep ERP and CRM integrations connect front-end and back-office operations. Core features include: Multi-site & multi-channel management from a single admin. Advanced B2B & B2C capabilities such as customer-specific pricing, catalogues and workflows. International commerce tools covering currencies, languages, taxation and fulfilment. Integrated CMS, PIM and marketing tools for promotions, loyalty schemes, subscriptions and email. Unified order and customer management with streamlined checkout, shipping and account services. The tradeit™ Mobile Application extends the platform with a branded, native-quality shopping experience for iOS and Android, deployed quickly via API. Rich in functionality, tradeit™ reduces reliance on third-party plug-ins, delivering greater stability, speed and scalability. Trusted by organisations with complex requirements, Red Technology helps clients drive conversions, strengthen mobile performance and achieve sustainable ecommerce growth.

Guru transforms how teams access and trust information. As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work. It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching. With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.

FUGU offers self-learning fraud prevention. FUGU's fraud-detection software tracks online payments post-purchase, as we believe that EVERY PAYMENT COUNTS! WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT! FUGU reduces false transaction declines by 50%, wins chargeback disputes by 60%, and identifies fraud attacks, including friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes. FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry. FUGU is a must-have solution for online payments: 1. eCommerce websites - supporting all platforms (+ Shopify app) 2. Payment getaways 3. Software as a service (recurring revenue) - ongoing risk assessment 4. Investments \ exchanges (for accepting investors' deposits) 5. Gaming\Casino 6. Banks, creditcards, etc 7. Chargebcks guarantee FUGU support all eCommerce platform and offer: 1. Shopify fraud detection and prevention app 2. Woocommerce fraud detection & prevention 3. Magento fraud prevention & detection 4. Bigcommerce fraud detection & prevention 5. Wix fraud detection

With just 5 minutes of audio data, you can create clones voices. You can use that voice to create dynamic content quickly using the API or our authoring tool. Discover How AI Voices Can Scale with Resemble's low latency API and 44 kHz AI Voices. Create realistic text-to-speech AI voices with Resemble's voice cloning software.

Marchex harnesses AI, omnichannel conversational intelligence, and vertical market data analytics to provide actionable insights that drive operational excellence and revenue acceleration. We enable executives, sales, and marketing teams to optimize customer journey experiences across communications channels, enabling enterprise strategy alignment.

Enhance customer interactions with human agents through Agent Assist, a feature of Google Cloud’s Contact Center AI. It offers pre-prepared responses for customers to ensure timely communication. By leveraging a centralized knowledge base, it provides comprehensive answers to customer inquiries. This capability allows agents to manage 28% more conversations, leading to a reduction in operational expenses, shorter average hold times for customers, and an improved capacity to manage peak traffic effectively. Customer satisfaction can see a boost of 10% thanks to the delivery of consistent, high-quality responses, and the training process becomes faster as agents learn from top performers. The implementation of Smart Reply can decrease abandoned chats by enabling response times that are 15% quicker, utilizing rapid answers sourced from the central knowledge base. Furthermore, Agent Assist suggests effective phrases used by successful agents, enhancing the quality and uniformity of the customer experience. This system also recommends relevant knowledge base content to assist agents in addressing customer issues more effectively, thereby minimizing wait times and ensuring customers receive precise information. Overall, the combination of these features streamlines the customer support process, making it more efficient and effective.

Create models at ten times the speed, link them directly to your data sources, and share insights through interactive dashboards with stunning visuals. Causal's formulas are designed to be straightforward—eliminating the need for complex cell references or cryptic syntax, and a single formula in Causal can replace dozens or even hundreds of traditional spreadsheet formulas. With the built-in scenario feature, you can effortlessly establish and analyze various what-if scenarios, utilizing ranges like "5 to 10" to grasp the complete spectrum of potential outcomes for your model. Startups leverage Causal for critical tasks such as calculating runway, monitoring key performance indicators, planning staff compensation, and crafting financial models that are ready for investors. Create eye-catching charts and tables without the hassle of lengthy customization processes. Additionally, you can seamlessly toggle between different time scales and summary formats to suit your analysis needs. Unleash the power of your data and transform the way you visualize your business metrics.

Morphic serves as your personal automated creative agency, conveniently accessible whenever you need it. Experience the power of creating exceptional websites in under 20 seconds, complete with a content management system, hosting services, and additional features. You’ll also receive a comprehensive collection of on-brand materials that are ready to use for both digital and print applications. The integration of cohesive brand styles ensures that your website and materials remain consistent and up-to-date. With automatic updates, Morphic guarantees that your site evolves alongside the rapid advancements in technology, removing the burden of expensive developer costs. Eliminate the stress of searching for a designer and the financial drain associated with it. Morphic equips you with an integrated design solution that is well-versed in your brand, enabling fast and precise creation of your unique requirements. Save both time and money with Morphic's innovative automated creative services, which embody the principles of outstanding design effortlessly. Additionally, the platform simplifies the creative process, letting you focus on what truly matters—growing your business.

Effortlessly design captivating, interactive presentations that boost audience engagement and retention. Distinguish yourself, animate your narrative, and attract more clients by making your brand memorable. Craft visually appealing presentations that have been shown to enhance lead conversion rates significantly. Differentiate from your competitors and secure additional deals by impressing potential customers and transforming indecision into affirmative responses. Deliver your insights in the most captivating way possible, as you make your data come alive through dynamic, high-quality reports that captivate readers. Generate enthusiasm among investors and partners with remarkable pitch presentations that effectively convey your vision. Shine a spotlight on your startup with sophisticated slides that highlight your unique value. Develop annual reports and portfolio updates that not only impress investors but also keep them actively engaged. Simply enter your requirements and allow Storydoc to work its magic for you, while our intelligent assistant guides you with automatic slide content and design to streamline your creative process. With this innovative tool, transforming your ideas into stunning visual presentations has never been easier.

Chatterbox, an open-source voice cloning AI model created by Resemble AI and distributed under the MIT license, allows users to perform zero-shot voice cloning with just a five-second sample of reference audio, thereby removing the requirement for extensive training. This innovative model provides expressive speech synthesis that features emotion control, enabling users to modify the expressiveness of the voice from a dull tone to a highly dramatic one using a single adjustable parameter. Additionally, Chatterbox allows for accent modulation and offers text-based control, which guarantees a high-quality and human-like text-to-speech output. With its faster-than-real-time inference capabilities, it is well-suited for applications requiring immediate responses, such as voice assistants and interactive media experiences. Designed with developers in mind, the model supports easy installation via pip and comes with thorough documentation. Furthermore, Chatterbox integrates built-in watermarking through Resemble AI’s PerTh (Perceptual Threshold) Watermarker, which discreetly embeds data to safeguard the authenticity of generated audio. This combination of features makes Chatterbox a powerful tool for creating versatile and realistic voice applications. The model's emphasis on user control and quality further enhances its appeal in various creative and professional fields.

Xplenty is a versatile software solution designed for data integration and delivery, catering to both small and medium-sized businesses as well as larger organizations by facilitating the preparation and transfer of data to the cloud for analytical purposes. Its key features encompass data transformations, an intuitive drag-and-drop interface, and seamless integration with more than 100 data stores and SaaS platforms. Developers can effortlessly incorporate Xplenty into their existing data solution architectures. Additionally, the platform provides users with the ability to schedule tasks and track the progress and status of these jobs effectively. With its robust capabilities, Xplenty empowers users to optimize their data workflows and enhance their analytical processes.

Contentsquare's digital analytics cloud for customer behavior helps companies to understand and implement strategies that will help them achieve more success. Conventional web analytics do not give you the whole picture. Traditional tools can be difficult to use and even more difficult to interpret, providing data that only specialists can understand. We make it easy. It's easy to see how customers use your website or app with our intuitive visual reporting. Contentsquare automatically highlights your most pressing issues and opportunities. It's like having a team of analysts to analyze your data and give you a smarter list. Identify the most important UX issues that are costing your online customers and prioritize them. Watch the exact sessions that cause friction and errors. Identify and prioritize errors based on revenue impact.

Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.

Apty serves as a Digital Adoption Platform designed to enhance business processes for enterprises. Achieving effective digital adoption necessitates not only guiding users through essential new software applications but also actively encouraging them to engage with new workflows. Apty uniquely merges on-screen guidance with the efficiency of proactive process compliance automation. IT operations managers, application owners, VPs of HR and Sales, as well as prominent CIOs all rely on Apty to maximize their employees' utilization of web-based applications in their daily tasks. Each month, nearly one million users leverage Apty to master web-based applications and excel in their roles at renowned companies such as Delta Airlines, Boeing, Agile CRM, and many others. It’s essential to recognize that the challenge lies not in the software itself, but in the way it is employed by users. By facilitating a more effective onboarding experience, Apty empowers organizations to harness the full potential of their digital tools.

Presenting the most intuitive no-code conversational AI platform that eliminates complications. Driven by exclusive self-learning artificial intelligence and featuring a robust set of enterprise-ready functions, the boost.ai platform stands as the quickest, simplest, and most scalable solution for organizations aiming to enhance and automate both internal operations and external customer engagements. Boost.ai employs advanced deep learning and natural language processing (NLP) combined with its unique automatic semantic understanding (ASU) technology to adeptly understand and reply to inquiries across various channels, including chatbots and platforms such as Skype, Messenger, and Slack. The platform boasts a wide array of functionalities, including a centralized repository for information, management of authentication, ready-made templates, language detection capabilities, conversational IVR, and much more. Furthermore, it empowers users to gain valuable insights through conversation analytics and performance metrics, enhancing customer interaction strategies, while seamlessly integrating with tools like Microsoft Teams, Zendesk, and Salesforce, ensuring a comprehensive approach to engagement. With its user-centric design and extensive capabilities, boost.ai is redefining the landscape of conversational AI for enterprises.

A staggering 98% of traffic to websites remains anonymous. Lift AI utilizes advanced algorithms to assess the purchasing intent of these visitors in real-time, enabling you to interact with and convert them in chat before they exit the site. This cutting-edge AI model accurately evaluates each visitor’s potential to make a purchase, even when their identities are completely unknown. By highlighting web users with a strong intent to buy, Lift AI empowers your sales team to focus on these high-value leads through live chat, while those with lower intent are managed by chatbots. Integrating Lift AI's buyer intent assessments with your existing analytical tools can significantly enhance their performance. For instance, a visitor identified as having high purchase intent who also fits your ideal customer profile can be prioritized for immediate engagement or follow-up actions. Consequently, users of Lift AI typically observe a remarkable ninefold increase in conversions from chat interactions to sales opportunities. This innovative approach not only optimizes engagement but also maximizes the chances of closing deals effectively.

Effortlessly establish automated workflows among your preferred applications and services without needing to write any code. Parsey efficiently transfers leads, customer information, and additional data to your CRM or sales and marketing tools. With just a few clicks, you can link your applications to facilitate data transmission to and from external services. Extract data from emails, attachments, webhooks, or hosted files, and seamlessly send it to your CRM or automation platform, eliminating the need for manual data entry. You can create fresh records, update those already in place, and initiate any necessary automation processes. Say goodbye to custom API development and the costs associated with manual data handling. Achieve speed and accuracy with Parsey. Begin the process of parsing your emails within minutes by signing up for a complimentary account, setting up a Parsey inbox, and sending a test email. After identifying the data you want to extract, link it to the relevant fields in your platform, allowing the automation to streamline your workflow and save you valuable time. Plus, the intuitive interface ensures that anyone, regardless of technical ability, can harness the power of automation.

Operata is a cutting-edge platform designed specifically for cloud contact centers, leveraging artificial intelligence to enhance customer experience observability by continuously gathering and analyzing real-time data from all aspects of interactions, including calls, agent environments, networks, CCaaS, and AI engagements; this comprehensive approach offers teams a complete understanding of both customer and agent experiences, enabling them to identify not only the events that occurred but also the underlying reasons and to respond promptly. Among its standout features are a consolidated CX Insights Graph that aligns various technical, operational, and experiential signals, as well as CX Copilot and Agent Copilot—intelligent assistants powered by Tenor AI that facilitate natural language queries and provide instant recommendations. Additionally, the platform includes Customer Journey Trace for visualizing full interaction sequences across diverse channels, pre-configured playbooks and dynamic dashboards for gaining timely insights, readiness testing and assurance tools for performance benchmarking, seamless compatibility with over 50 CX and voice systems, and an MCP Server that integrates observability data into broader enterprise AI frameworks. With such a robust suite of tools, Operata empowers organizations to enhance their customer service strategies effectively.

Rethink your Employee Training Program. A step-by-step, personalized online training program will help you train your employees. You can lower your training costs and increase your employees' productivity. Employee training is more effective when it's simple and engaging. You can guide and support each employee in real-time by creating a customized training plan. Reduce Training Time and Costs - Transform your corporate training from face-to-face to online, engaging training. This will also reduce training costs. You can measure and analyze your training program online. Get feedback and status updates at every stage. With each training walkthrough, you can access aggregated analytics.

Introducing an advanced virtual agent designed for automating both inbound and outbound voice and chat interactions with your desired audience. This all-in-one platform provides business process automation through voice and text, ensuring accessibility around the clock and across multiple languages. With this solution, you can effortlessly manage all conversation-driven business operations from initiation to completion. Scotty is offered as a managed service under a pay-per-use pricing model, eliminating the need for any initial investment. By leveraging your existing data, Scotty crafts relevant and contextual customer journeys while delivering real-time insights. No more long waits - Scotty efficiently manages inbound and outbound phone calls from beginning to end. It is capable of scaling from a single interaction to millions of calls, chats, and emails on the same platform. You won’t incur any license fees or monthly payments; you only pay for the contacts you utilize. Additionally, Scotty facilitates straightforward and effective integration, allowing for seamless connections between your current platforms and teams. This innovative solution is designed to enhance customer engagement and streamline operations for businesses of all sizes.

Zammo.ai, leveraging the power of Microsoft Azure, stands out as a comprehensive conversational AI platform. It simplifies the process for organizations to swiftly deploy robust generative AI bots across various channels such as voice, chat, and social media with just a single click. By seamlessly incorporating over 30 Azure services, including Azure OpenAI, Zammo empowers organizations to provide ChatGPT-like interactions tailored to their own data, enhancing both user engagement and satisfaction. With integrated tools, options for live agent transfer, and smooth compatibility with existing frameworks, it facilitates a straightforward setup while reducing the need for extensive custom coding. Hosted securely within the customer's Azure infrastructure, Zammo guarantees that sensitive data remains protected and compliant with regulations. Focusing on accessibility, Zammo enables organizations to develop inclusive and multilingual experiences that resonate with users. Whether assisting customers, students, or employees, Zammo ensures prompt and dependable answers are available at any time and from anywhere, thus fostering a more connected and responsive interaction. By prioritizing user needs, it not only enhances service delivery but also builds long-lasting relationships.

Introducing a top-tier platform designed for trading digital currencies, cXchange offers a comprehensive solution for businesses eager to establish a cryptocurrency exchange using a ready-to-go approach. Make your mark in the world of crypto exchanges with a platform that promises to surpass even the most established competitors in performance and efficiency. Begin your journey in the cryptocurrency market with a solution from a company that has nearly ten years of expertise in creating highly scalable systems across various sectors of the capital markets. cXchange stands out with its fully customizable, white-labeled features, enabling you to set up a digital asset exchange that meets your specific needs. By utilizing a reliable and proven product, you can confidently launch your cryptocurrency exchange, which is already trusted by millions of traders and over 80 financial institutions globally. With its rapid deployment and seamless integration, cXchange empowers you to quickly establish your cryptocurrency exchange and thrive in a competitive landscape. The flexibility of the platform ensures that businesses can adapt and grow in response to an ever-evolving market.

Enhance customer experiences with full transparency through infrastructure-as-code solutions. Blotout's SDK equips businesses with familiar analytics and remarketing capabilities while prioritizing top-notch privacy for users. Designed to comply with GDPR, CCPA, and COPPA right from the start, Blotout’s SDK leverages on-device, distributed edge computing to conduct analytics, messaging, and remarketing without compromising personal data, device identifiers, or IP addresses. Achieve comprehensive customer insights by measuring, attributing, optimizing, and activating customer data with total coverage. It is the only platform that seamlessly integrates the entire customer lifecycle by consolidating event data along with both online and offline sources. Cultivating a trustworthy data relationship with customers fosters loyalty and ensures adherence to GDPR and other international privacy regulations, thereby enhancing your brand's reputation.

Unify Your Data Stack: Experience the first no-code data pipeline platform and power enlightened decision making. Integrate.io is the only complete set of data solutions & connectors for easy building and managing of clean, secure data pipelines. Increase your data team's output with all of the simple, powerful tools & connectors you’ll ever need in one no-code data integration platform. Empower any size team to consistently deliver projects on-time & under budget. Integrate.io's Platform includes: -No-Code ETL & Reverse ETL: Drag & drop no-code data pipelines with 220+ out-of-the-box data transformations -Easy ELT & CDC :The Fastest Data Replication On The Market -Automated API Generation: Build Automated, Secure APIs in Minutes - Data Warehouse Monitoring: Finally Understand Your Warehouse Spend - FREE Data Observability: Custom Pipeline Alerts to Monitor Data in Real-Time