Business Software for Intercom

Build0 is an innovative platform that empowers teams to create fully operational internal applications in mere minutes through the use of natural language inputs and AI technology, eliminating the need for coding or reliance on engineering teams. By simply articulating the desired functionality, users can link their applications to existing platforms like Slack, Notion, Stripe, Jira, or internal databases, allowing Build0 to produce secure, tailored applications on demand. This versatile platform enhances various workflows across product management, operations, sales, customer success, and engineering by facilitating the development of tools such as dashboards, billing portals, troubleshooting applications, user feedback systems, and QA trackers. Additionally, Build0 offers seamless third-party integrations, comprehensive access controls, role-based permissions, version management, audit trails, and secure credential handling to maintain the integrity of sensitive information. Users can swiftly deploy and share applications within a robust enterprise framework while having the flexibility to adjust layouts, data processes, and logic without encountering engineering delays. Furthermore, the platform's user-friendly interface and powerful capabilities ensure that teams can respond quickly to evolving business needs, fostering innovation and efficiency.

Quilt is a sophisticated assistant platform powered by AI, specifically tailored for technical sales, proposals, and solution teams, streamlining tedious tasks like responding to RFPs and preparing for demonstrations. This platform features a Questionnaire Assistant that can help users fill out nearly 95% of RFP questionnaire answers within minutes, a Knowledge Assistant that transforms an organization's repository of information—including files, chats, transcripts, support records, and wikis—into an interactive conversational format, and an upcoming Live Assistant that will serve as a valuable companion during technical discussions. Additionally, Quilt integrates effortlessly with file storage systems, chat logs, sales enablement tools, and corporate wikis, allowing teams to access current organizational information right when they need it. Built with enterprise-level security as a priority, Quilt ensures customer data remains isolated, with its models not being fine-tuned on shared data, while all information is encrypted both at rest and during transmission, complying with SOC 2 Type 2 standards. With its innovative features and commitment to security, Quilt empowers teams to operate more efficiently and effectively in their technical sales processes.

Superworks is an integrated cloud-based workforce management solution that enhances the entire employee lifecycle, covering everything from hiring to retirement. The platform features an applicant tracking system (ATS) for job postings and monitoring candidates, a human resource management system (HRMS) for consolidating employee data and automating updates, and payroll automation that ensures compliance along with bonus and deduction calculations. Additionally, it supports performance management through goal-setting, feedback mechanisms, and performance reviews, while also facilitating time and activity tracking to boost productivity. Mobile teams benefit from field-force dispatch capabilities, and users can utilize built-in internal chat and collaboration features. The platform further includes tools for asset and project management, employee feedback surveys, and dashboards that provide insights into HR metrics, payroll statuses, and resource utilization. Superworks prioritizes support for multiple locations and companies, offering seamless access via dedicated iOS and Android applications, enabling both employees and managers to connect from virtually anywhere, thus enhancing organizational efficiency and communication.

ReturnPro delivers a comprehensive returns-management platform that encompasses everything from customer-initiated returns to reverse logistics, ultimately facilitating resale and recycling, which allows retailers, brands, and marketplace sellers to convert returns into a source of value rather than merely a cost. The solution includes omnichannel return initiation options such as ecommerce, in-store, and drop-off, along with advanced AI-driven decision-making for disposition strategies like restocking, refurbishing, and liquidating products. Additionally, it incorporates tools for enforcing vendor agreements and policies, fraud detection mechanisms, and automated routing and processing through distribution centers, all while integrating ReCommerce marketplaces to enhance recovery rates and promote sustainability. With specialized reverse-logistics hubs and a customizable portal, ReturnPro streamlines returns routing, employs a warehouse management system tailored for reverse flows, and provides analytics on cost, time, and margins. This end-to-end SaaS and supply chain solution not only helps in minimizing overhead costs and expediting inventory turnover but also significantly increases revenue from resales. By leveraging such innovative approaches, ReturnPro positions itself as a leader in optimizing the returns process for various businesses.

Pylar serves as a secure intermediary layer for data access, allowing AI agents to interact safely with structured information while preventing direct database connections. To start, users connect various data sources, which may include platforms like BigQuery, Snowflake, PostgreSQL, as well as business applications such as HubSpot or Google Sheets, to Pylar. Following this, governed SQL views can be generated using the intuitive SQL IDE provided by Pylar; these views specify the precise tables, columns, and rows that agents may access. Additionally, Pylar enables the creation of “MCP tools,” which can be developed through natural-language prompts or manual setups, converting SQL queries into standardized, secure operations. After the development and thorough testing of these tools, they can be published, allowing agents to retrieve data via a unified MCP endpoint that integrates seamlessly with various agent-building platforms, including custom AI assistants and no-code automation solutions like Zapier, n8n, and LangGraph, as well as development environments like VS Code. This streamlined access not only enhances security but also optimizes the efficiency of data interactions for AI agents across diverse applications.

Primo serves as a comprehensive IT operations platform empowered by artificial intelligence, enabling organizations to efficiently purchase, monitor, secure, and manage company devices and software through a unified, centralized interface. By integrating identity management, mobile device management (MDM), endpoint detection and response, software as a service (SaaS) management, and global hardware procurement, it eliminates the need for teams to handle multiple disjointed tools. This allows IT departments to implement security protocols, deploy applications and updates, and address issues across macOS, Windows, and Linux systems seamlessly. Additionally, it facilitates large-scale zero-touch deployments while ensuring that identity and access workflows remain aligned with HR data for streamlined onboarding, offboarding, and permission adjustments. Furthermore, with integration capabilities for over 60 HR and email systems, it maintains a cohesive source of truth for both users and devices, while also offering real-time compliance tracking and activity logs. The platform enhances security through role-based access, single sign-on, and AI-driven automation, ultimately reducing manual tasks and bolstering overall security measures across the organization.

Help.center is a customer support and knowledge base platform powered by AI, designed to assist businesses in enabling users to quickly find answers while minimizing repetitive support inquiries. By merging a searchable help center with an AI chatbot that is tailored to your documentation, it allows organizations to establish a branded .help.center site where customers can utilize AI-enhanced search and conversational assistance to troubleshoot problems independently, eliminating the need to wait for live agent support. Additionally, it offers the option to implement an AI chat widget directly on your website, ensuring that visitors receive relevant answers without navigating away from your product. The platform continuously adapts by learning from updates to your help articles, which enhances its ability to provide accurate responses and supports multiple languages to serve a diverse user base effectively. Further enriching its features, Help.center includes a streamlined shared email inbox for managing support interactions, keyboard shortcuts designed to enhance user productivity, and tools for importing existing knowledge bases, making it a comprehensive solution for modern customer support needs. This all-in-one approach not only saves time for both customers and support teams but also improves the overall user experience.

Plain is a platform that leverages AI to enhance customer support and collaboration for B2B teams, allowing them to efficiently manage and respond to customer interactions across various channels such as Slack, Microsoft Teams, Discord, email, chat, forms, and in-product communications, all within a single, high-speed workspace; it merges disparate support channels into one inbox, links internal systems through a versatile API-first approach, automates various workflows, and incorporates intelligent features like the AI agent Ari for handling routine inquiries, Sidekick for providing team members with contextual drafting assistance and knowledge searching, and Insights for identifying trends and key themes, thereby minimizing manual tasks, speeding up response times, and deepening customer insights. Additionally, the platform allows for the incorporation of any knowledge source to enhance accuracy, seamlessly integrates with both development and business tools, offers service level agreements (SLAs) and workflow automation across different communication channels, and is specifically crafted to empower teams in gaining a comprehensive understanding of their customers. This unique combination of features not only streamlines operations but also fosters a more personalized customer experience.

Quidget provides a no-code platform for AI agents and chatbots that empowers businesses to streamline customer support, lead generation, and internal helpdesk functions by training AI on their specific data, including website information, frequently asked questions, support documentation, and knowledge repositories, enabling it to deliver immediate and precise answers around the clock without requiring coding or manual configuration. The AI agents developed through Quidget surpass traditional rule-based bots by comprehending natural language and engaging users across various communication channels such as live chat, email, social media, WhatsApp, and internal platforms like Slack, all while efficiently managing the escalation of more complex issues to human agents and alleviating the burden of routine Tier-1 inquiries. Supporting conversations in over 45 languages, Quidget is designed to be operational immediately following a brief setup, featuring built-in human handoff capabilities, comprehensive analytics, performance tracking, and customizable functionalities, which allow teams to continuously enhance and fine-tune their responses. Additionally, it can serve as an external support assistant embedded in web chat widgets or function as an internal helpdesk AI to address employee inquiries effectively, ensuring that organizations can maintain high levels of customer and employee satisfaction.

Revo serves as an intelligent email assistant aimed at enhancing the efficiency, intelligence, and contextual awareness of your inbox by generating ready-to-send replies and handling tasks directly from your email interface, minimizing the need for constant manual effort. Upon linking with Gmail or Outlook, Revo develops a dynamic understanding of your business environment by accumulating insights from your emails, meetings, Slack conversations, CRM data, support tickets, and various interconnected platforms, enabling it to comprehend projects, decisions, clients, and deadlines rather than relying solely on the most recent correspondence. It autonomously categorizes incoming messages based on required actions, formulates accurate, fact-based replies, and can manage follow-up activities like updating support tickets, drafting documents, organizing meetings, and creating summaries of discussions. Furthermore, Revo seamlessly connects with tools such as Slack, Jira, Salesforce, and Notion, ensuring that its drafted responses are rooted in authentic business information while also revealing insights effortlessly without the need for manual context searches. This integration allows users to streamline their workflow and focus more on strategic tasks rather than getting bogged down by routine email management.

Cuoral is a cutting-edge platform powered by AI that focuses on Silent Churn Intelligence, aimed at assisting businesses in identifying and mitigating customer attrition before it occurs. The majority of churn is unspoken—customers may struggle, lose interest, and ultimately depart without reaching out for assistance. Cuoral addresses this lack of visibility by pinpointing real-time indicators of friction, such as declines in engagement, rage clicks, encounters with errors, and unusual behaviors that may signal a risk of churn. The platform offers a comprehensive suite of features, including: • Detection of real-time friction points • Replay of sessions and intelligence on customer journeys • Scoring for silent churn risk • Profiling of customer health • Triggers for automated engagement • Messaging across various channels (email, SMS, in-app notifications) • Monitoring of issues with intelligent insights By utilizing Cuoral, teams focused on product development, customer success, and growth can take proactive measures to prevent revenue loss. Rather than merely responding to churn, businesses leveraging Cuoral are equipped to anticipate and stop it before it starts, paving the way for improved customer retention and satisfaction. This proactive approach not only preserves revenue but also fosters stronger relationships between companies and their customers.

Elvex serves as an enterprise generative AI platform tailored to facilitate the adoption, management, and scaling of AI tools within organizations, all while ensuring security and structure. By functioning as a centralized interface, it connects employees with various large language models and AI services while handling authentication, security, and governance seamlessly in the background. Rather than operating as an independent language model, Elvex acts as a management layer that directs requests to external AI providers and relays responses in a controlled environment, safeguarding company data and adhering to compliance standards. Users have the capability to develop custom AI assistants and intricate workflows that work in tandem with internal tools, databases, and productivity platforms, which helps streamline tasks such as data analysis, content creation, and report generation. The platform not only offers pre-built agents but also features tools that allow for the creation of new agents without the need for coding, empowering employees to sculpt AI workflows that align with their specific roles and responsibilities. This flexibility ensures that teams can adapt to changing demands, enhancing productivity and efficiency across the organization.

SiFi serves as a comprehensive platform for managing expenses and controlling spending, aimed at granting organizations full visibility and authority over their financial outflows through automation and immediate tracking. It empowers businesses to issue corporate cards to employees for professional expenses, ensuring that each transaction is recorded in real time on the platform, which enhances financial transparency and oversight. Finance teams can establish budgets for individuals or teams, observe real-time spending in relation to those budgets, and receive notifications when they approach their spending limits, which aids in preventing excessive expenses and enhances planning efficiency. By consolidating expense tracking, reimbursement processes, automated approval workflows, and accounting functions into one user-friendly interface, SiFi significantly reduces manual labor and decreases the likelihood of errors. Additionally, it offers robust analytics and reporting features, enabling organizations to dissect expenses by various parameters such as category, department, employee, or time frame, thus facilitating trend identification and strategic decision-making. Ultimately, SiFi not only streamlines financial operations but also equips organizations with the insights necessary for informed budgeting and spending strategies.

OctoClaw is a comprehensive managed AI agent platform that serves as a round-the-clock "AI personal employee," capable of independently performing various real-world tasks like research, administrative duties, and online shopping without the need for any technical configuration or programming skills. This platform provides users with continuous access to agents operating in the cloud, allowing them to delegate tasks that persist even when the user is offline, thereby transforming AI into an ongoing operator as opposed to merely a reactive assistant. Furthermore, OctoClaw includes specialized agents tailored for distinct functions, such as conducting in-depth research by gathering information from numerous sources and providing concise summaries, managing executive tasks like calendar organization and email drafting, and monitoring pricing for deals to make purchases automatically based on parameters set by the user. Additionally, OctoClaw seamlessly integrates with widely used applications such as Gmail, Slack, Notion, and various web browsers, ensuring that agents can function effectively within established workflows and settings. This integration fosters a smoother user experience, as it allows individuals to leverage AI capabilities without disrupting their regular routines.

Finsi is a cutting-edge platform that harnesses AI to enhance revenue intelligence and foster growth for subscription-based and direct-to-consumer enterprises, aiding teams in converting disjointed data into coherent, actionable plans aimed at boosting retention and increasing revenue. By seamlessly integrating with various tools such as Shopify, Klaviyo, Google Ads, and more, it consolidates data across marketing, sales, and customer engagement, while continuously analyzing patterns, anomalies, and potential opportunities. In contrast to conventional static dashboards, Finsi generates weekly strategic reports that highlight targeted actions, providing clarity on what steps to take, the reasons behind them, and their anticipated impact on the business. Additionally, its AI features encompass predictive churn detection, customer health scoring, and effective segmentation, which empower companies to pinpoint users at risk and launch tailored retention initiatives. This holistic approach not only enhances decision-making but also ensures that teams are equipped with the insights necessary to thrive in a competitive landscape.

Vybe serves as a platform for AI agents that autonomously construct, connect, and manage business applications within your current technology framework. Rather than compelling teams to conform to inflexible SaaS solutions or requiring engineers for every task, Vybe empowers operators to implement AI agents capable of developing tailored applications, interfacing with over 3,000 services such as Salesforce, HubSpot, Slack, Google Workspace, Stripe, Linear, GitHub, Intercom, QuickBooks, and many more, while also executing continuous business operations like customer success triage, sales follow-ups, content generation, SEO analysis, CRM updates, internal dashboards, and personalized portals. Its applications extend across various domains, including sales, marketing, customer service, operations, finance, and recruitment. Designed with startup founders, mid-market operators, and enterprise teams in mind, Vybe enables automation of processes without the delays often associated with engineering resources. This innovative solution is supported by First Round Capital, ensuring a robust foundation for its users. Ultimately, Vybe aims to streamline workflows and enhance productivity across diverse industries.

Gyld empowers teams to create AI-driven employees that can operate autonomously even during off-hours by selecting from a variety of pre-designed AI agents or by customizing their own to automate various tasks within business applications. These AI agents are capable of managing emails, organizing calendars, updating CRM systems, posting updates on Slack, and executing numerous other workflows through intuitive conversations. Users can effortlessly set up AI agents in less than a minute by assigning a name, providing specific instructions, linking essential tools like Gmail, Salesforce, Slack, Stripe, QuickBooks, Google Calendar, and Google Drive, and allowing the agents to function seamlessly across these integrated platforms. Gyld aims to transcend traditional chatbots by equipping AI employees with the capability to take initiative, streamline repetitive tasks, and work around the clock without the need for ongoing supervision. These AI employees can efficiently manage workflows related to inboxes, schedule appointments, update CRM information, follow up with leads, generate reports, and handle social media postings, enabling users to concentrate on more strategic and value-added activities. By leveraging Gyld's technology, organizations can significantly enhance productivity and efficiency across their operations.

Schedly is a cutting-edge, AI-driven scheduling platform designed to revolutionize the way businesses and professionals handle their time management. Unlike simple booking tools, Schedly functions as a self-sufficient administrative assistant. Utilizing advanced AI algorithms, it swiftly assesses intricate meeting parameters, ensuring that clients are seamlessly connected with the most suitable team member according to factors like availability, department, or personalized prioritization criteria. With comprehensive, two-way calendar integration across all leading platforms, Schedly effectively eradicates any scheduling conflicts. Its built-in AI assistant takes care of various tasks—intelligently recognizing time zones, fine-tuning buffer periods between focused work sessions, and adapting availability in response to real-time workload changes. To enhance attendance rates, Schedly implements predictive automated workflows that deliver highly tailored SMS and email reminders, significantly reducing the likelihood of missed appointments. This innovative approach not only streamlines scheduling but also fosters better communication and productivity within teams.

Luo is an innovative platform powered by artificial intelligence that enhances team productivity by transforming natural language tasks into functional systems that integrate seamlessly with existing tools. Rather than having to switch between different applications or manually transfer data from one system to another, users simply articulate their requirements, and Luo generates the necessary tools, automations, and workflows to accomplish the tasks at hand. This platform merges email, calendars, CRM systems, project management tools, and other workplace software into a unified workspace, thereby crafting a customized operating system that leverages AI capabilities. Luo is capable of retrieving information from linked services, organizing data effectively, and presenting it in formats that suit the team's preferences. Additionally, it automates routine operations like sending emails, creating calendar events, updating project trackers, preparing meeting summaries, conducting competitor research, drafting weekly updates, and maintaining accurate CRM records. The workspace is not just static; it evolves as a dynamic system that adapts to how the team operates, continuously learning about workflows and adjusting as requirements shift. This ensures that the platform remains relevant and effective, fostering an environment where productivity can flourish.

AI Workers are independent agents crafted specifically for your organization; these advanced AI entities function like genuine colleagues rather than mere chatbots awaiting instructions. Each comes equipped with its own professional identity, including an email, phone number, and presence on platforms like Slack and Teams, demonstrating initiative and the capacity to operate around the clock without needing prompts. Rather than dictating every detail of their tasks, you simply define the objectives, and they autonomously develop the necessary workflows, accommodating a variety of tasks such as generating daily reports, conducting weekly follow-ups, managing CRM updates, handling client interactions, performing research, overseeing content creation, executing finance responsibilities, coordinating HR activities, supporting design projects, and assisting with development operations. This system includes a diverse range of specialized AI Workers tailored for functions in marketing, development, design, HR, finance, and more, with each worker crafted for a specific role and practical applications. Furthermore, AI Workers can integrate seamlessly with over 3,000 tools, such as Slack, Microsoft Teams, Gmail, Notion, HubSpot, Salesforce, and various other business applications, ensuring they fit effortlessly into your existing workflows. Their versatility and adaptability make them an invaluable asset for enhancing productivity and streamlining processes in any business environment.

DocsAlot serves as a documentation platform tailored for both developers and AI agents, designed specifically to enhance the AI onboarding experience for SaaS teams. It transforms disparate help-center articles, API documentation, READMEs, changelogs, product notes, and internal knowledge into a singular, cohesive source of truth that is accessible to both humans and AI. By linking product insights, various documentation sources, and AI-ready outputs, DocsAlot ensures that every answer provided during onboarding refers back to the most up-to-date documentation. Teams can seamlessly integrate resources from GitHub, help-center articles, API documents, READMEs, changelogs, product notes, Notion contexts, support documents, internal notes, Confluence spaces, and Google Docs, thereby organizing disorganized content into a clear and accessible documentation framework. Furthermore, it equips documentation for AI agents by establishing stable anchors and generating clean markdown formats, llms.txt, skill.md, and MCP-compatible segments from a unified source while also delivering hosted documentation with streamlined navigation, quickstart guides, API references, support pathways, and practical examples. Ultimately, DocsAlot streamlines the process for teams, enhancing both efficiency and clarity in the onboarding process.

Xplenty is a versatile software solution designed for data integration and delivery, catering to both small and medium-sized businesses as well as larger organizations by facilitating the preparation and transfer of data to the cloud for analytical purposes. Its key features encompass data transformations, an intuitive drag-and-drop interface, and seamless integration with more than 100 data stores and SaaS platforms. Developers can effortlessly incorporate Xplenty into their existing data solution architectures. Additionally, the platform provides users with the ability to schedule tasks and track the progress and status of these jobs effectively. With its robust capabilities, Xplenty empowers users to optimize their data workflows and enhance their analytical processes.

Referral Rock makes it easy for customers and partners to refer your company, unlocking the hidden potential of your brand. Referral Rock is a top online referral marketing platform. It helps you generate buzz about your brand on social media, email and mobile. Referral Rock is flexible, scalable, user-friendly and offers easy hosted deployment with standard integrations through Zapier, Widget and iFrame. Key features include employee referral management and conversion tracking, affiliate marketing, referral partners list, and referral source tracking.

Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.

SalesSeek is a versatile cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes, from small startups to large enterprises. Its core functionalities encompass contact management, sales funnel oversight, marketing automation, reporting tools, and email marketing capabilities. Additionally, SalesSeek offers seamless integration with a variety of platforms, including Sage One, QuickBooks, Zendesk, Facebook, and WordPress, enhancing its utility for users seeking a comprehensive CRM experience. This integration flexibility makes it a valuable asset for companies looking to streamline their operations and improve customer engagement.