Business Software for dotdigital Engagement Cloud

Whether you operate as a single or multi-channel enterprise in the B2B, B2C, or both sectors, our open-source CRM software is designed to adapt to any business process or need. Equipped with a comprehensive array of features from the start, our open-source CRM is tailored to enhance conversion rates, boost sales, and elevate customer satisfaction. Monitor the progression of Leads into Opportunities and how those Opportunities transform into Customers. It's essential to comprehend the customer journey to deliver an exceptional experience. Take a moment to watch our video for further insights into our open-source CRM software. Utilize customer information, cultivate relationships, and drive sales growth using our adaptable platform. Scrutinize and evaluate every phase of the customer experience. Effectively manage both qualified and unqualified leads, keep tabs on open and closed opportunities, and assess customer successes and failures to ensure precise forecasting in your company's sales pipeline. Additionally, our platform empowers businesses to make data-driven decisions that enhance overall operational efficiency.

Satuit Technologies was acquired by Tier1 Financial Solutions 2021. It is the premier provider CRM, reporting and portal software solutions for Buy-Side, Hedge Fund, Wealth Management, Private Equity, and Real Estate Markets. The company has offices in Canada and the United States and serves clients in over thirty-five countries.

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

Deliver impactful, channel-appropriate content based on customer behavior and interactions across email, website, mobile and app.

Challenge the norms of commerce. The top brands across the globe refuse to compromise with cumbersome software; instead, they opt for Shopify Plus. Join the ranks of the fastest expanding brands worldwide. So far, Shopify merchants have achieved over $155 billion in sales globally. Provide your customers with the exceptional experiences they demand, at every touchpoint. Embrace retail without limitations, recognizing that your customers do not distinguish between online and offline shopping. Your platform should reflect that seamless integration. Offer tailored customer experiences while managing global storefronts effortlessly. Benefit from endless extensibility, integrations, and personalization possibilities available through Shopify apps and partners. Experience a swift and customizable checkout process, alongside the ability to create custom automations using tools like Shopify Flow, Launchpad, and Scripts, ensuring every transaction is as efficient as possible. With Shopify Plus, you can redefine the way commerce is conducted.

The Apteco Orbit™ online platform provides convenient access to your data, insights, and marketing campaigns for all necessary users. It presents vital information in a straightforward online format that is easy to navigate. Rather than keeping insights and campaign achievements to yourself, the Apteco Orbit platform empowers all stakeholders by delivering the information they need most. By utilizing Apteco Orbit, you can effortlessly distribute the insights and reports generated through the Apteco Marketing Suite to all pertinent parties. Your data has a compelling narrative, and Apteco Orbit enables you to convey that story visually and simply online. Equip your colleagues with the essential data they require to make informed strategic choices, thereby enhancing the effectiveness of every marketing initiative. Furthermore, this platform ensures that data insights, reports, and interactive dashboards are readily accessible to stakeholders across your organization and beyond, fostering a collaborative environment. In essence, Apteco Orbit bridges the gap between data and decision-making, ensuring everyone is in the loop.

Playable offers a powerful gamification platform tailored for marketers aiming to transform customer engagement into actionable insights and measurable results. The platform allows brands to craft unforgettable, interactive campaigns that captivate audiences and drive loyalty, advocacy, and brand awareness. By leveraging gamified experiences, Playable collects valuable zero-party data in a transparent and privacy-compliant way, enabling marketers to enhance personalization and optimize strategies. The system drives higher conversions and maximizes marketing effectiveness across all channels—paid, owned, and earned. Brands benefit from impressive average engagement times, click-through rates, and form completion percentages, translating into greater campaign ROI. With an extensive game library covering luck, skill, and knowledge-based games, Playable suits diverse marketing goals. The platform has been adopted by more than 650 brands globally, including leaders like Virgin Red and Carlsberg. Playable combines creativity with analytics to help marketers capture attention and drive growth.

Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe]

eStar prioritizes client success by collaborating with leading retailers throughout Australasia to consistently achieve growth that outpaces the market. As the sole enterprise-level total commerce solutions partner, eStar engages directly with brands to foster ongoing advancement. Our clientele includes CEOs and business owners who express concerns about declining sales or insufficient online growth, as well as Digital Executives and Marketing teams facing challenges with low conversion rates. We also support retailers who, despite past achievements, are now feeling anxious due to stagnant or lackluster performance. With a strong commitment to teamwork, eStar aims to reach exceptional results in partnership with our clients. We provide and enhance a robust, enterprise-grade eCommerce platform that is recognized for its reliability, scalability, and security. This platform is the backbone for many of Australasia's most notable retail and merchandise brands, demonstrating eStar's impact on the industry. Additionally, our dedication to innovation ensures that we continuously improve our offerings to meet evolving market needs.

Are you in search of a software solution that can alert you about current events in your business? Have you noticed that your low stock thresholds have been exceeded, a significant order has been made, or a vital customer is nearing their credit limit? The Alerting Software solution from Codeless Platforms alleviates the dependency on employees for monitoring and reporting potential issues by implementing sophisticated monitoring and alerting features across all your business applications. By integrating real-time advanced alerting capabilities into your systems, you can significantly lower your company's financial risks and boost employee productivity. This Notifications & Alerts feature enables you to automatically send out email and SMS messages around the clock, every day of the year. You can easily create both HTML and plain text notifications and alerts with a user-friendly editor, without the need for any coding. Moreover, you can distribute these notifications and alerts through various channels, including email, SMS, or compatible messenger APIs, ensuring your team stays informed no matter where they are. This comprehensive approach to alerting not only streamlines communication but also fosters a proactive environment within your organization.

Experience collaborative and scalable email production tailored for both brand and agency teams. Revolutionize the way your team designs marketing emails by developing a customizable, modular Email Design System with our intuitive yet robust syntax. Empower your copywriters and editors, who are most familiar with your content, to take charge of the email creation process. Our user-friendly drag-and-drop visual editor enables them to construct emails effortlessly without any prior knowledge of HTML. You have the option to download the HTML for integration into your platform, or seamlessly connect Taxi to your Email Service Provider (ESP). Allow your team members to excel by managing access and permissions effectively. By streamlining the email campaign creation process, you can respond more swiftly to market dynamics and competitive pressures. Enjoy the ability to send test emails in real-time while editing, and utilize integrations like Litmus to preview your designs across more than 90 email applications and devices. Set up intricate campaigns that support multiple languages and segmentation with just a few clicks, ensuring that you reach your audience effectively. Establishing an Email Design System not only defines your formatting and layouts but also guarantees that your campaigns remain consistently aligned with your brand identity. Ultimately, this approach not only enhances efficiency but also cultivates creativity within your marketing efforts.

Znode is a comprehensive B2B ecommerce platform designed to facilitate sustainable growth by offering a robust suite of features that simplify the management of content, site search, product information, and multi-store capabilities. Its fully headless architecture, supported by over 600 APIs, enhances extensibility, streamlines integrations, and ensures consistent updates to functionalities. The platform's API-first design allows for a versatile data structure, enabling catalogs to be tailored to individual channels or shared across multiple channels, while also supporting multiple catalogs for various stores. Znode's configuration options include intricate pricing strategies and multi-warehouse shipping, which can be implemented at either the catalog or channel level. This platform supports a diverse ecommerce ecosystem, allowing users to seamlessly add a B2C web store, establish a B2B presence with account-specific pricing, and create B2B2X opportunities, all within a single framework. With Znode, businesses can consolidate their ecommerce needs into one powerful solution, empowering them to thrive in a competitive landscape. Ultimately, one platform means an expansive range of commerce possibilities.

Streamline your total cost of ownership and enhance efficiency by integrating four essential systems into a single platform with Adpoint. Every organization aims to boost sales while simultaneously lowering sales expenses, creating a winning strategy that is surprisingly straightforward to adopt with Adpoint. This platform fosters a cohesive sales approach designed to save time and increase revenue generation. Adpoint features sophisticated order management capabilities specifically tailored for media enterprises. Our top-tier OMS automates and refines the sales delivery process, ensuring faster approvals and smooth fulfillment. Improved and more effective operations for publishers will result in greater satisfaction among advertisers. It's well-known that elevated customer satisfaction contributes to an increased lifetime value. Transition away from cumbersome channel-by-channel invoicing; Adpoint simplifies billing for orders across all media channels, minimizing administrative burdens and preventing unnecessary conflicts. By consolidating these processes, businesses can focus more on strategy and growth.

Integrate your customer's interactions across various platforms and channels to ensure a personalized experience regardless of the point of contact. By utilizing Raptor’s Merchandising Center, you can transform your recommendation modules into valuable advertising spaces on your selected channels. This strategy allows you to enhance visibility for specific products, strategically placing them within the customer’s view to merge relevance with promotion. Moreover, you can offer real-time personalized product suggestions that contribute to a distinctive shopping experience. As a result, this approach can lead to an increase in basket size, order value, revenue per visit, and an overall enhancement of the customer experience. Additionally, sending highly personalized emails featuring product recommendations tailored to each individual can further strengthen customer engagement and loyalty.

Unveil a highly adaptable, headless commerce solution designed for rapid deployment, flexibility, and innovation in a cloud-based, multi-experience environment. With headless architecture and straightforward API integrations, you can effortlessly connect with customers across all retail channels, including web, mobile, applications, marketplaces, and physical stores, ensuring a fluid omnichannel experience. The inclusion of a pre-integrated front-end accelerator dramatically reduces the time required to launch new digital storefronts, allowing you to concentrate on user experience, brand development, and optimization. Harness the capabilities of a fully customizable, API-centric commerce platform paired with microservices architecture to seamlessly incorporate top-tier solutions and services that enhance customer interactions. Benefit from over 250 pre-built integrations and the ability to create custom integrations in a matter of days rather than weeks. Furthermore, an AI-driven Search and Merchandising module empowers you to boost engagement, conversion rates, and customer loyalty, making your commerce strategy even more effective. This comprehensive approach ensures your business remains at the forefront of the fast-evolving retail landscape.

Foodetective consolidates all your software solutions and systems into one comprehensive online platform. Businesses in the food and beverage sector, regardless of their size, depend on Foodetective's API to streamline their technological infrastructure, minimize operational challenges, and enhance their analytical insights. With our Unified API, the hassle of juggling multiple applications and hardware systems for managing your F&B business is a thing of the past. Insights are seamlessly integrated, eliminating fragmentation across different platforms. You can easily select your favorite applications without needing any coding skills. Generate overview reports, track key performance metrics, and discover valuable correlations in your data. Our platform is designed to adapt to your evolving requirements, allowing you to effortlessly add or remove integrations at any time to suit your growth trajectory. Manage notifications conveniently from your mobile device, with real-time updates that sync automatically across all connected applications. Additionally, you can gain visibility in Foodetective’s directory, taking advantage of our lead-generating capabilities that highlight your services to potential customers. We are eager to understand your business needs and invite you to schedule a complimentary guided demonstration of Foodetective to see how it can benefit you. Together, we can transform the way you operate and elevate your business to new heights.

Spotler Activate identifies visitors to your online store and merges their browsing patterns with the information you already possess, all done automatically and presented in a single, comprehensive dashboard. This results in highly detailed customer profiles that serve as the foundation for tailored customer experiences and effective marketing campaigns across various channels. With Spotler Activate, you gain a holistic 360-degree perspective of your customers. Providing precise recommendations to customers is an established strategy for engaging and attracting them towards your offerings. Thanks to our software, customers can view relevant products or carefully selected alternatives in real-time, whether within your webshop or through external platforms like email. Spotler Activate CDP is notably adaptable, ensuring that all activities are easily measurable. Additionally, Spotler Activate boasts an extensive array of personalization tools, enabling your webshop to seamlessly adjust to the unique preferences of each visitor. This level of customization not only enhances user experience but also drives higher conversion rates and customer satisfaction.

Insider One serves as an AI-driven platform for customer engagement and omnichannel marketing, seamlessly integrating customer data, personalization, predictive intelligence, and journey orchestration into one cohesive system. This allows marketing teams to provide immediate and tailored experiences across various channels, including web, app, email, SMS, WhatsApp, push notifications, and site search, all without the need to toggle between different tools. By analyzing customer behavior, it can foresee interests and subsequent actions, which empowers marketers to accurately segment their audiences, initiate automated journeys, and enhance campaigns using real-time AI that predicts needs while boosting engagement and conversion rates. Additionally, the platform features a built-in Customer Data Platform (CDP) that integrates data from over 100 connectors, forming unified customer profiles for customized messaging and insightful recommendations. Users are equipped to craft and automate interconnected experiences using a visual canvas that incorporates triggers and conditions, allowing for A/B testing and the initiation of personalized interactions, thus enhancing overall marketing effectiveness. Moreover, Insider One's adaptability ensures that it can evolve alongside changing customer preferences, further solidifying its value in the dynamic landscape of digital marketing.

Whichit is the leader in Interactive Commercial Content. This cutting-edge technology can be delivered anywhere to increase engagement and generate new revenue streams. You can have a dialogue with your audience using visual, interactive, and responsive smart units. You can get feedback from users and navigate potential clients based upon their preferences with a high engagement rate. Unique ability to run interactive units across multiple channels. ICC generates higher performance through social media, Google Ads publishers, in-App, and IM. This makes advertising and marketing more measurable and affordable. ICC consistently exceeds client expectations and outperforms traditional content, banners & posters. Interactive rich media units allow you to strengthen your relationship with your audience and create high-performing campaigns.

Purple's solutions serve the hospitality, retail, healthcare, tourism, attractions, airports and education verticals. They are used in 120 countries and serve over 1,000,000 end-users every day across more than 70k venues. Purple's indoor location services have helped businesses improve visitor experiences by understanding their visitors and how they behave while they are there. This insight has enabled businesses to make informed decisions that optimize operations and increase revenue streams. Purple was one of the first to enter the market. This helped create a demand in the industry for advanced WiFi solutions. Our WiFi solution is stable, secure, and scalable. We are ISO certified and a partner with more than half the largest service providers in the world. We provide support for over 140 million users, with a 99.9% uptime, and are trusted by many global brands.

Are you interested in identifying the visitors to your venues? PoweredLocal transforms your physical foot traffic into comprehensive digital profiles that include contact details, seamlessly integrating this information into your current marketing and CRM systems instantly. With our advanced Wi-Fi solution, you can effortlessly encourage customers to opt-in, granting you a full perspective on your audience. Over 2.5 million individuals have already opted for Wi-Fi access at our partner locations, creating a pool of potential customers for your business. Each visitor who spends time at your establishment becomes a valuable target for outreach. Our platform ensures accurate email and phone number validation to eliminate unreliable data, while also offering customizable login fields to capture essential information. By easily facilitating the opt-in process for everyone connecting to your Wi-Fi, you can confirm their contact details, ensuring your communications reach the right people. Furthermore, PoweredLocal enables you to monitor customer presence in your store and provides the capability to send this information to platforms like Facebook/Instagram Custom Audience and Google Customer Match, enhancing your marketing strategies. This insight not only helps you understand customer behavior but also empowers you to tailor your offerings to meet their needs.