Business Software for CDK Global

TEXT2DRIVE stands out as the most effective and lucrative method for engaging with customers. With certifications from all leading DMS providers, it enhances customer loyalty while boosting revenue. By utilizing TEXT2DRIVE, businesses can elevate their CSI scores by an impressive average of 35% and see an increase of approximately $41,618 in total earnings over the span of 30 days. The automated service reminders alone can yield an average of $22,022 over a two-month timeframe, while appointment reminders contribute an extra $21,165. By implementing TEXT2DRIVE’s two-way texting capabilities for scheduling, service alerts, recall notifications, bill payments, and various other functions, businesses can significantly enhance customer satisfaction and profitability. As the top dealer communication platform available, TEXT2DRIVE streamlines processes by eliminating the need for manual data entry or spreadsheet uploads, thus allowing dealerships to focus on what truly matters: their customers. This automation fosters transparent lifecycle communication, ensuring a seamless experience for both businesses and clients. In a competitive market, adopting TEXT2DRIVE could be the key to unlocking greater success.

Kimoby is an innovative Service Lane Operating System designed specifically for the service departments of automotive dealerships. This platform streamlines a wide range of functions, including two-way texting, inspections, AI-generated estimates with customer approval in a single tap, digital estimates, mobile payments, payment terminals for in-person transactions, management of loaner fleets, a Voice AI agent for handling missed calls, customer satisfaction follow-ups, and marketing campaigns. Furthermore, Kimoby seamlessly integrates with various systems such as CDK (with write-back capabilities), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum, ensuring that any customer approval or payment is automatically recorded in the DMS repair order. Currently, more than 1,000 dealerships in both the United States and Canada utilize Kimoby, which has been recognized as an approved vendor by the BMW Activities Fund and features exclusive integration with the myBMW app. It is also certified by VW eConnect and CMC, and qualifies under the Ford Commitment Program. The service offers flexible month-to-month contracts with no setup fees or long-term commitments, along with clear and transparent pricing that makes it easily accessible for dealerships looking to enhance their service offerings. Overall, Kimoby represents a comprehensive solution for modern automotive service operations.

Boost your profits with a comprehensive service experience solution designed to enhance every aspect of your dealership. Are you prepared to elevate your dealership's revenue from fixed operations? Foster customer loyalty through a unified service experience platform. Xtime significantly improves customer retention by revolutionizing the ownership experience for automotive manufacturers and service departments at dealerships, leading to higher satisfaction and increased profitability for dealers. This software solution is tailored to provide the experience that consumers seek, focusing on value, convenience, and trust. Xtime has introduced Spectrum, the first fully integrated, cloud-based management software for auto repair shops that empowers dealerships to deliver an exceptional automotive ownership journey, transforming first-time customers into loyal repeat buyers. From the initial interaction to the checkout process and beyond, Spectrum ensures a premium automotive service experience that meets customer expectations while driving the necessary growth for automotive parts and service operations. In an ever-evolving market, embracing such innovative solutions can set your dealership apart from the competition.

Streamlining the collection and processing of tax data within your organization can greatly enhance efficiency, enabling you to devote more time to strategic initiatives that drive growth. Longview Tax empowers you to leverage tax data effectively, revealing essential insights that inform your decision-making processes. By automating tax data management from a centralized source, you can simplify tax operations, instill greater confidence in your data integrity, and minimize operational costs and associated risks. This automation eliminates the need for your tax team to rely on manual transfers from the finance department, which often delays the consolidation of book income. As a result, you experience a significant reduction in time spent on manual tasks, allowing your team to operate with increased agility and speed up the tax completion timeline, all while enhancing your department's independence. This transformation not only optimizes resources but also positions your organization to respond proactively to tax-related challenges.

Selling requires significant effort and dedication. Traditionally, software that emerged years ago was based on the premise that having more information would enhance sales performance, but this notion has proven to be misleading. By eliminating unnecessary data distractions, your sales team can concentrate on the vital information needed to streamline deal management. DriveCentric Desking has received its most substantial upgrade yet, transforming even the minutest details into significant insights. Managing numerous tools and scattered payment information can be quite challenging. However, DriveCentric integrates the functionalities of desking, showroom, and retail processes into a unified solution, resulting in outstanding customer experiences. With a comprehensive 360-degree view of each customer, sales opportunities with the greatest potential to convert are easily identifiable. Therefore, instead of spending excessive time on list-building, direct your efforts towards discovering prospects that are likely to make a purchase! The prospects residing in your customer database are now more accessible than ever—discover how our customer segmentation tool can positively influence your profits. In an era where efficiency is paramount, leveraging such tools can transform your sales strategy dramatically.

Revive inactive sales and service leads in less than a minute with our innovative solution. The Bitesize deal scraper effectively locates and re-engages customers who have become unresponsive to your team. Initiate discussions with a multitude of potential buyers today without the hassle of traditional follow-up methods. Tailored to your dealership's needs, Bitesize software pinpoints inactive customers using specific criteria. Our advanced AI technology ensures you can focus on closing more deals by prioritizing the most promising leads. Each member of your team can generate top-tier leads through smart automation. We facilitate seamless note syncing, allowing representatives to maintain a cohesive experience. Every lead is promptly assigned to the appropriate team member in mere seconds. With our analytical insights, you can enhance team efficiency and fine-tune your communication strategies. The deal scraper ensures you connect with the ideal customer precisely when it matters. Bitesize also automates follow-up actions whenever necessary, streamlining the process. Plus, you can effortlessly sync notes and create tasks in your CRM based on incoming messages, fostering better organization and productivity. This tool not only saves time but also empowers your sales team to achieve greater success.

Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.

VisQuanta offers an array of AI-driven solutions, collectively known as the AutoMaster Suite, designed to assist car dealerships in automating various customer journey interactions, recovering lost leads, optimizing appointment scheduling, managing their reputation, and enhancing overall operational efficiency. Among its key features is the Lead Loss Mitigation module, which targets unresponsive or cold leads to reintegrate them into the sales funnel, achieving impressive re-engagement rates. Additionally, the Speed to Lead component efficiently captures incoming inquiries from multiple platforms—including forms, advertisements, chats, and direct messages—responding immediately via SMS, assessing their qualifications, and directly scheduling appointments within the dealership’s CRM system. The suite also includes reputation management tools that automate the process of soliciting reviews, promptly address negative feedback, and support the dealership in maintaining a positive online image. Furthermore, VisQuanta seamlessly integrates with prominent dealership CRM and DMS platforms, ensuring cohesive data synchronization and streamlined workflows. By leveraging these advanced tools, dealerships can significantly improve their customer interactions and operational effectiveness.

KeyTrak's electronic keys and asset management systems have been helping businesses around the world increase their security and productivity while reducing costs. We believe that the difference is in how we do things, which is why all of our products are sold from a single source. We are able to provide the best possible customer service by conducting all research, development, programming, manufacturing, and support at our College Station headquarters.

Tire Trax is a comprehensive tire storage software solution hosted in the cloud, aimed at assisting dealerships and mobile tire storage service providers in managing their inventories with enhanced precision, dependability, and efficiency by integrating a dynamic web application with a mobile app that provides real-time updates. The platform facilitates live synchronization across devices, includes barcode and QR code scanning capabilities, manages appointments, and seamlessly integrates with dealer management systems to enhance workflow and minimize inventory loss. It also boasts advanced reporting functionalities, photo capture tools, digital signature collection, and smart dashboards for insightful business analytics, while ensuring intelligent route automation for field operations. Additionally, it features distinct admin and dealership portals to guarantee clear role-based access for users. Tire Trax is meticulously designed to refine tire inventory management processes, boost operational productivity, and foster customer loyalty by monitoring tire condition, location, and status within a single cohesive platform that is effective both on-site and in the field. This innovative approach not only streamlines operations but also empowers users to make informed decisions based on real-time data.