Best Field Service Management Software for Microsoft Dynamics 365

Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment. With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas. Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go. Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.

Repfabric is a customer relationship management (CRM) software that seamlessly integrates with your email, offering comprehensive contact, calendar, and deal-tracking capabilities. Envision effortlessly monitoring your commissions from CRM to sale, eliminating the need for lengthy computer sessions entering the week's activities on Friday afternoons. With Repfabric, you can update all your information straight from your mobile device after each call. Quickly document sales calls using voice-to-text within 60 seconds while the details are still fresh in your mind. Review client interactions and opportunities by accessing account activities, and obtain sales figures and trends by the manufacturer directly from the mobile app. Unexpectedly free due to a canceled sales call? No worries. Utilize the Nearby feature to locate the nearest client and maintain face-to-face productivity. Our full-service customer care team ensures a smooth and hassle-free transition, allowing you to concentrate on expanding your business. Our skilled data team, with extensive experience in common CRMs and older commission platforms, takes care of the heavy lifting so you can focus on what matters most.

Resco Inspections+ is a versatile digital solution designed for industries like construction, manufacturing, oil and gas, nonprofits, utilities, and property management. The platform helps organizations move away from paper forms by transforming audits, inspections, surveys, and checklists into fully customizable digital workflows. With native integration with Dynamics 365 and Salesforce, it allows you to extend CRM/ERP data beyond the office, ensuring you can collect and update field data effortlessly. The offline-first architecture is essential for environments where connectivity is unreliable, such as remote oil rigs, construction sites, garages, or even crowded cities. Field technicians, auditors, and inspectors can capture critical data without interruption, and the advanced sync engine ensures it syncs automatically once a connection is available. Inspections+ includes a drag-and-drop questionnaire builder with smart questions, business logic, rules, and media capture, enabling easy no-code customization for safety checks, compliance reports, or trial audits. With real-time data insights, organizations can streamline processes, reduce errors, and make informed decisions on the go.

Nomadia Group has provided a wide range of routing and scheduling optimization software for field forces for over 30 years. This has helped to increase their productivity by up to 30%. Their software solutions optimize the daily movements of more than 150,000 mobile employees around the globe: technicians, salespeople and delivery staff. TourSolver is their Routing & Planning Software flagship. It is available as a monthly subscription. Mobile apps are available for both Android and iOS devices. Chat, email and phone support are available during the EST hours. Routing & Planning optimization allows decision-makers to identify relevant, realistic, profitable routes while providing high quality customer service and managing emergency situations: installation, repair and/or maintenance services, sales appointments and pickup and delivery. Nomadia guarantees a 20% average productivity increase.

Repsly's retail execution platform enables CPG field teams improve field sales performance, promotion compliance, and merchandising execution by connecting them to the data and tools that they need to work smarter in their accounts. Repsly's configurable platform provides field teams with solutions for ordering, scheduling, data collection, time tracking, mileage tracking, sales performance reporting, as well as data collection. Our unique approach to data is what makes us stand out. The Repsly platform aggregates data on shelf-level execution and team activity to help field teams make better decisions that maximize their impact. Repsly's over a decade-long experience in helping CPG teams execute in the field has resulted in more than 5,000,000 in-store activities each month in 80 countries.

Built to help every customer’s business grow stronger, the BigChange Job Management Platform brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform your business can run on. Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. BigChange employs 200 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies. The BigChange complete Job Management Platform is helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

UpKeep is a mobile-first software for facilities and equipment maintenance that is trusted by some the largest companies in the world. UpKeep allows asset and facility management teams to get better data and collaborate seamlessly to improve productivity. It includes tools to create work orders on the go, keep track of all current or upcoming work orders and monitor the health of locations.

Fieldmagic is a modern, easy-to-use field service and asset management software that includes a CRM. It helps organizations track and accelerate their sales performance, schedule jobs, capture more field data, and provide better customer service.

Eliminate manual tasks and connect seamlessly the office, field teams, and customers using a flexible field management software that can manage versatile field operations.

No-code apps IT and developers will love. Appify's no-code platform allows you to create robust, secure apps that can connect to your existing systems. You can choose from a growing number of pre-built Appify Apps that will digitize any business process. Easy updates to existing apps are possible with our no-code platform. Appify's no-code platform gives IT teams the power to digitize any process and integrates with existing systems. We need to get tools to our teams quicker in order to move faster. No-Code is the technology that allows you to do this. Appify is an enterprise-grade platform that does not require any code. It makes it easy for you to create and deliver mobile apps to your customers and employees. Appify considers its employees like family. We believe in the same values and strive to ensure that everyone on our team shares the same values. Platform that abstracts the backend code to allow you to drag-and-drop apps.

Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.

Service Geeni will help you discover the true power of your service business, no matter if it's about hiring, maintaining, installing or supplying. Service Geeni can streamline process delivery, optimize inventory control and apply intelligent multi-variable scheduling. It also allows you to visualize meaningful data. If you provide poor service, the customer will never forget. It's not a service; it's personal. Service failures over and over can lead to contracts being at risk. Poor service can cause customers and engineers to look elsewhere. Nobody likes losing, so it is not a good idea to lose. Understanding how the best businesses deliver excellence despite market changes, supply and labor shortages, customer demand, and other factors is key to understanding that great service doesn't just come down to good leadership. The systems that support great Service Managers make the difference. They provide them with accurate and meaningful information. Good leadership is required to recognize this and ensure that company systems work.

Workforce Mobilizer, a software as a service field management system with advanced preventive maintenance functionality, is an affordable Software as a Service. It has a proven track record of increasing net revenue by 45% and seamless integration with accounting systems such as QuickBooks. The system includes a management console, a mobile app with rich features that can be used on any device, and a customer portal.

Remote and secure customer engagement for your field workers. Your customers will be delighted by your on-demand engagement experience. Your field workforce will be more productive than ever. Your field workforce can be more productive and efficient - anywhere, anytime. While you cannot add more hours to your day, you can make it more productive. Your workforce will be more productive and less sedentary if they have access to modern data-driven business engagement tools. Your employees will be happier if they have a job that is easier. Reduce manual processes to improve business process efficiency. Through business process automation and superior engagement, you can reduce employee turnover and increase productivity. Keep in touch with your sales data. Superior engagement and instant approvals can reduce friction. Increase predictability of the pipeline. Increase conversion accuracy through pipelines

Software that gives you a competitive edge in service management. Your staff will be able to access everything they need from anywhere and on any device. Increase your competitiveness With intelligent data and feature-rich functionality, you can stand out from your competitors. Reduce costs. You don't need to maintain expensive hardware or out-of date software. Complete jobs quicker. Increase productivity, maximize field time and eliminate unnecessary paperwork. Scalable. You can be more agile with an all in one cloud solution that grows with your business. You can help your business stay ahead with unrivaled features that connect engineers, back office staff, and customers.

BuiltSpace creates service processes that allow for collaboration to capture operational data and service transactions in real-time. The key to efficient business processes is better data. This secure database can be shared across enterprises. BuiltSpace is the only platform that can close the information gaps by sharing data at common touchpoints. BuiltSpace's mobile application activated with a QR Code, allows for the sharing of data. BuiltSpace was created to deliver the best solutions today and promise the best tomorrow. BuiltSpace has a variety of solutions that can be tailored to your specific needs. BuiltSpace gives facility operators and occupants real time visibility into the health and safety of their buildings. BuiltSpace improves maintenance operations through sharing critical knowledge. BuiltSpace bridges the gap between service technicians and owners. BuiltSpace creates digital buildings on the cloud and keeps facilities safe and healthy during the COVID-19 crisis.

TradeCloud is a specialist in job management software for tradespeople. We provide customized solutions and high quality services to each client. We take the time to understand your business and provide trade scheduling software that is tailored to your needs. You don't need an off-the-shelf job management solution if you want the best for tradespeople. You need something that is tailored to your industry and business, whether it's electrical, plumbing, or manufacturing. Trade job management software makes scheduling, invoicing, and reporting easy. TradeCloud is flexible and customizable, so we can find the right solution to your business. Our base platform is the foundation. Then, we use our ten-years of experience to build a custom job management software that suits your industry and business needs.