Surefire improves customer relations and streamlines your business. For plumbers and heating technicians. Surefire is a flexible software program that can be tailored to your business needs. It streamlines and simplifies processes by providing powerful Customer Relationship Management tools. This allows you to manage all your appointments, customers and suppliers. SureQuote, a plug-in estimating tool, will work on any website. It will allow your customers to do an online estimate, select fuel types, etc. and then e-mail or text an estimate to your potential customer.