Best Experience Management Software in South America

QaizenX provides an experience management platform for people-centric companies. Our mission is to improve the customer experience and employee experience for businesses. Happy employees equal happy customers. Businesses should put employee experience first. Businesses can use our platform to collect feedback from employees and customers, analyze it, and then take action to improve customer and employee experiences.

Webex Experience Management (formerly CloudCherry), is an amazing Experience Management platform built on the cloud. It is mobile-friendly and offers real-time analytics. Internal application engineering was designed to give users powerful features that predict and anticipate customer behavior, which can be used to drive profitability and recommendations. You can improve customer experience and gain insight into customer journeys by mapping customer experiences across all touchpoints within your organization. Make informed decisions about how to improve customer and employee experiences. This will help you create positive business outcomes. Understanding the customer journey is possible by breaking down data silos within your business applications and turning all data about customers into human stories. Contact center agents can have full visibility into customer feedback, metrics, customer journey experiences, and customer feedback.

AskNicely is an innovative customer feedback platform that uses the Net Promoter Score (NPS) to measure and improve customer experience. AskNicely allows brands and businesses to collect feedback through one-touch surveys. The team can share real-time insights with them, as well as empower them to take immediate action based upon customer feedback. AskNicely integrates with many of the most popular tools that businesses use every day.

AnyRoad empowers top consumer brands with the technology, insights, and technology they need to deliver world-class live events and experiences. The way consumers and brands interact is changing. Market leaders spend more time online and in person with customers, which results in increased loyalty, higher revenue, and ultimately a higher lifetime value. AnyRoad makes it easy to deliver live experiences and events. We eliminate data silos and empower groups by combining registrations, payments, check ins, and guest communication with real time insights. With customized and repeatable workflows, simplify and scale your experience operations. This empowers teams to do more with what they have. To gain full visibility into consumer behavior, concerns, and delights, collect first-party data from events and experiences. You can quantify and understand the impact of your industry peers and benchmark them against it.

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

True digital adoption empowers users to keep up with technology. WalkMe's Digital Adoption Platform makes it easy to use any software, website or app. Our comprehensive solution analyses and automates processes, providing proactive, step-by–step guidance. Users can complete tasks quickly and easily with our comprehensive solution.

Voxco Research is an online platform that allows professional market researchers to create and distribute surveys. It's cloud-based and provides scripting and design capabilities. Voxco survey software has been trusted by Global Brands, Top 50 MMR firms and Universities in 40+ countries for 50Mn+ surveys. Voxco Research offers market researchers and businesses the tools they need to collect and manage survey responses. Voxco Research offers a comprehensive web survey design tool that allows users create custom surveys with advanced capabilities and features. Businesses can invite respondents to complete surveys by sending personalized messages through multiple channels.

The most powerful, flexible and connected platform for experience & research. Forsta transcends data and methodological silos. All human experience is here. If it's valuable, it can be measured. You can use customizable surveys to get insight from any audience, whether it's small groups or large communities. You can access the data you need at any channel or touchpoint. Forsta is packed with the tools you need to get better data and deeper insights. So you can propel your business forward. If it's valuable, it's quantifiable. You can use customizable surveys or moderated online discussions to gain insight from any audience, from small groups to large communities. You can access the data you need at any channel or touchpoint. All your data can be consolidated onto one platform. You can see the stories behind statistics. Advanced analytics tools allow you to search, sort, and filter in any way that leads you to the answers.

With the WovVTech suite, you can rethink your business processes and strategies to meet changing customer expectations. We help you scale up, achieve your business goals, and grow dynamically through our extensive knowledge and the latest technology innovations. Our products have been instrumental in improving operational efficiency across all industries and verticals. WovVTech's patent-pending aPaaS, (Application Platform as a Service), allows for faster development, quick configuration, rapid testing and easy customization. WovVTech is focused on products that improve business productivity and provide technology services. We have developed multiple cloud-based solutions and we are able to transform the world of many industries with our innovative solutions. We are a global leader in SaaS solutions. We are a global leader in SaaS solutions. Our deep vision and cutting-edge technology help us transform business administration into a strategic business benefit.

Experiential Marketing Software allows you to record every detail about your program in one place. Okapi was created to make it easier to gather and report data, measure ROI, and manage face-to-face marketing campaigns using one piece of field software. Okapi is a turnkey program management software that can schedule and manage all your face-to-face marketing campaigns. We organize all data for easy reporting and measure the program's ROI. This gives you the information you need for better decisions and future results. You can measure what is important to you and calculate your experiential ROI. okapi allows you to learn more about your audience, and keep in touch long-term.

Luminoso transforms unstructured text data to business-critical insights. We empower organizations to interpret and act on the information people give us by using common-sense artificial intelligence. Luminoso requires little setup, maintenance or training. It also doesn't require any data input. Luminoso combines the world's best natural language understanding technology with a vast knowledgebase to learn words from context - just like humans - and accurately analyze text in minutes instead of months. Our software offers native support in more than a dozen languages so leaders can quickly explore data relationships, make sense out of feedback, and triage queries to drive value. Luminoso, a privately held company, is headquartered in Boston MA.

Imagine your super-clever assistant, who monitors all feedback and motivates your staff. Then you can report back only the most important action points to your attention. The state-of the-art algorithms will find hidden pain points for you. All the discoveries are compiled and presented as prioritized to do lists. Smart alerts will notify you if there is something that needs your attention immediately. Everything you need to be smarter than your competitors. Enjoy the fact that someone is always watching the people who matter. We have compiled all their feedback into a single KPI, which tells you and your coworkers what to do, where to respond, and when. It's now easier than ever to share and discuss insights. Are you still adamant that this requires installation, consulting or a new infrastructure to be successful? You might be wrong! OMBEA Insights can be used by any company, regardless of size. In minutes, you can be up and running.

Insocial allows you collect customer feedback at any time during the customer journey. This will allow you to gain actionable insights that can help improve your customer experience. Customer Experience (CX - This is the sum of all interactions between an organization and a potential customer. It is based on the customer's experience throughout each interaction compared to the expectations of that potential customer. If this is not the case, loyal customers will not be created and your company won't win over your competitors. At every stage of the customer journey, gather valuable customer feedback. Transform the customer's experiences into real-time information. Then, bring the feedback back your employees. Your online reputation can be instantly improved by using the experiences of your customers via your website, social media channels, and Google's search results (SEO & SEA).

The customer experience platform that allows you scale customer-centricity across your organization. Brands can listen, learn, and delight customers. Over 10,000 frontline employees in leading companies are empowered. Global customer experiences on four continents. We have extensive experience in customer experience and have launched many successful feedback programs for marketing, customer service, digital, group operations, among other things. We also bring expertise from other domains to our partners to help them connect data across divisions and provide new insights that will create impact for their teams. The Resonate CX Platform is an end-to-end platform for customer experience management that is flexible and scale-friendly. This platform's analytical component is unique in that it visualizes customer data both structured and unstructured (e.g. Ratings and comments in one integrated environment

Wyng is a leading Privacy-First Marketing Platform. Wyng is built on a privacy-by-design API and zero-party data API. It makes it easy for brands and enterprises to deliver customer experiences which are always relevant, welcome, and compliant. Wyng is used by more than 250 brands and businesses to build trusting relationships with their customers. Create your own custom interaction or choose from dozens Wyng templates to engage customers, collect data and build trust. More relevant, engaging experiences increase conversion, collect data, build loyalty and increase purchases. Create world-class experiences with your brand in minutes. Instantly personalize and gain insights using accurate, clear zero-party data. Consent-driven, zero-party data produces better results without privacy concerns. Wyng services will help you accelerate your team and use flexible enterprise-grade tools that can keep up with the pace of the market.

You can take control of your entire content lifecycle. Sitecore Content Hub allows you to manage all aspects of your marketing content across all channels using a single integrated solution. All your digital assets, media, products, and other content can be found in one place. You can capitalize on personalization and control the content that feeds it. Use artificial intelligence (AI), machine learning, and content tagging to make the most of artificial intelligence (ML). Integrate seamlessly with Sitecore CMS, commerce solutions. A structured process allows you to plan, schedule, and organize content production. To find what you need, stop searching through multiple systems and sources. A digital asset management (DAM), which integrates seamlessly with your CMS, allows you to centralize all your marketing assets. A powerful content management platform (CMS), is only the beginning. Sitecore®, Experience Platform™, (XP), also combines customer data and analytics to provide personalized content for customers throughout their journey.

The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.

Cloud-first digital experiences will help you get there faster. The only enterprise-grade, cloud-native CMS and Digital Experience Platform that delivers the fastest time to market for your company. Crownpeak's digital experience platform is truly cloud-native. It's designed to provide secure, scalable, world-class websites as well as other services. You can move your company faster than ever before, integrate all your existing tools and applications, and provide trust-building privacy experiences that conform to web standards. This is true regardless of the device or audience. Crownpeak's ability to launch digital experiences in record time is the number one reason global corporations choose Crownpeak as their content management system. Sometimes, we can even do it in as little as three to six weeks.

While businesses know that experience is a competitive advantage, many aren't moving the needle. Revenue goes down, while customer scores go up. Why? Old, inefficient techniques such as monitoring apps and feedback collection can distract you from the important things. InMoment was created to change this. InMoment is introducing the Experience Improvement (XI), a movement that will transform the way your company approaches business initiatives. Businesses can use a unique combination of technology and human expertise to create profitable and effective programs that improve customer, employee and business experiences. Experiences are personal and emotional. They can be dynamic. It's the hardest part of your success. Find and prioritize the most important, emotional moments that will connect you with your most valuable customers and help you grow them.

Optimize operations and create customers that last a lifetime with intelligent, connected omnichannel experiences. Customer experience management (CEM), is the art of designing and responding to customer interactions in order to satisfy or exceed customer expectations. This can lead to increased customer satisfaction, loyalty, advocacy and advocacy. A variety of customer experience management platforms are available to help you create and deliver omnichannel experiences, track customer interactions, and track them throughout your journey. They enable organizations to collaborate better and deliver highly personalized experiences at scale. OpenText™, the Customer Experience Platform, empowers Marketing and Line of Business teams to supplement existing systems of record such as CRM and ERP to create individual experiences for data-driven omnichannel experiences at scale.

Qualtrics XM Platform™ is a system that allows teams, departments and entire organizations to manage all four core experiences of business: customer, product, employee, brand, and customer. It can be used by whole businesses, departments and even entire companies. Qualtrics is trusted by more than 10,000 companies worldwide, including more that 75 percent of Fortune 100 companies and 99 of the top 100 U.S. schools of business. They help to create products that people love, build loyal customers, build a great employee culture, and build iconic brands.

AI can help you create amazing experiences. It can be difficult to design and deliver the perfect customer experience. Adobe Sensei makes it easy with AI and machine learning. It helps you create effortlessly, make informed choices, and target marketing to achieve better results. See our new video to learn more about Adobe Sensei.

Your data can be put to work immediately. Experience Platform, the core of Experience Cloud products is an open platform that transforms all your data, Adobe and non-Adobe, into robust customer profiles that are updated in real-time. It also uses AI-driven insights that help you deliver the best experiences across all channels. To create and improve real-time customer profiles, you can bring in data from multiple sources. Checkmark Data validation and standardized XDMs make data easier to understand. Checkmark Start personalizing experiences by using your real-time customer profiles. Checkmark Activate profiles across channels and devices with our dynamic identity graphs. Experience Platform offers powerful application services with unparalleled functionality. All customer interactions can be analyzed in one interface. For instant personalization, activate real-time customer profiles. You can create individual journeys that adapt to customer behaviour.

OpinionLab allows you to harness the Voice of your Customer (VoC), to make faster and smarter business decisions. How does it work? This allows you to have a direct dialogue with your customers through their customer experience (CX). It captures rich context about their feedback and applies advanced analytics to make real-time and targeted decisions. The result is a consistent and high-quality CX that delivers tangible business impact. OpinionLab is a market leader in CX for more than a decade. Trusted by hundreds of the most successful companies around the globe, OpinionLab turns Voice of Customer into competitive advantage. Behind our iconic [+] feedback tab that empowers your customers to let you know what's on their minds, our enterprise Software-as-a-Service solution provides you the context and the tools you need to take immediate action on what your customers want you to know.

Alida provides both broad feedback and deep insights from customers so that you can make decisions together, not for them. Alida is the only global CXM platform and insights platform that allows brands to gather and act on both broad feedback and deep insights. Delivering world-class customer service with actionable customer intelligence. Alida is an unfair advantage over some of the most successful brands in the world. By listening to and acting on the thoughts and feelings of your customers and employees, we help you make high-stakes decisions. It's the best way reduce customer churn, create meaningful experience, and discover new market opportunities.