Best Experience Management Software for Contentsquare

Engage more quality prospects with ion, the best interactive platform to create data-driven experience without any developer code or tech-savvy resources. You can now use your existing team and existing content to create experiences that drive results. These are some of the top brands' case studies! ion offers a wide range of services that will increase your bandwidth and get the results you want without affecting your budget, time, or schedule. Our platform and experience are used to create award-winning work. We'll even create it for you if you don’t have the time or desire to create your own interactive, data driven experiences.

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

The most powerful, flexible and connected platform for experience & research. Forsta transcends data and methodological silos. All human experience is here. If it's valuable, it can be measured. You can use customizable surveys to get insight from any audience, whether it's small groups or large communities. You can access the data you need at any channel or touchpoint. Forsta is packed with the tools you need to get better data and deeper insights. So you can propel your business forward. If it's valuable, it's quantifiable. You can use customizable surveys or moderated online discussions to gain insight from any audience, from small groups to large communities. You can access the data you need at any channel or touchpoint. All your data can be consolidated onto one platform. You can see the stories behind statistics. Advanced analytics tools allow you to search, sort, and filter in any way that leads you to the answers.

While businesses know that experience is a competitive advantage, many aren't moving the needle. Revenue goes down, while customer scores go up. Why? Old, inefficient techniques such as monitoring apps and feedback collection can distract you from the important things. InMoment was created to change this. InMoment is introducing the Experience Improvement (XI), a movement that will transform the way your company approaches business initiatives. Businesses can use a unique combination of technology and human expertise to create profitable and effective programs that improve customer, employee and business experiences. Experiences are personal and emotional. They can be dynamic. It's the hardest part of your success. Find and prioritize the most important, emotional moments that will connect you with your most valuable customers and help you grow them.

Verint Digital Feedback enables you to leverage Voice of your Customer to make faster and smarter business decisions. How? You can give your customers a voice within their Customer Experience (CX), on their terms. You can capture rich context about their feedback and then apply advanced analytics to take targeted and real-time action. The result is an improvement in the consistency and quality your CX, which has a measurable impact on your business. Verint Digital feedback has been a leader in the CX market for more than a decade. It is trusted by hundreds of leading companies around the world to turn Voice of Customer (VOC) into competitive advantage. Behind our iconic [+] feedback tab that empowers your customers to let you know what's on their minds, our enterprise Software-as-a-Service solution provides you the context and the tools you need to take immediate action on what your customers want you to know.