Best Endpoint Protection Software for Freshdesk

Say goodbye to the chaos of managing various tools for identity, access, devices, and inventory. With Rippling, everything is consolidated into a single, cohesive platform that leverages comprehensive employee data for seamless integration. Streamline tedious manual processes such as device configuration, access granting, endpoint oversight, and offboarding with just a few clicks. Gain full insight into users and equipment, proactively address security vulnerabilities before they escalate, and achieve this without the necessity of expanding your workforce. Experience the quickest route to a scalable and secure IT environment—free from tool overload and excessive costs.

Splashtop Remote Support is a secure remote support and remote access platform built for IT professionals, help desks, managed service providers, and businesses that need fast and reliable device support across multiple operating systems. The platform enables technicians to remotely access and control Windows, Mac, Linux, iOS, and Android devices through attended and unattended support sessions using session codes or managed device access. Splashtop offers a wide range of remote support features including remote desktop control, in-session chat, voice communication, reboot and reconnect functionality, admin privilege elevation, background system tools, and multi-technician collaboration within the same support session. The platform also includes integrations with leading PSA ticketing and IT service management systems such as Zendesk, Jira, Freshservice, Freshdesk, Spiceworks, and Microsoft Teams to streamline support workflows and improve operational efficiency. Splashtop’s Autonomous Endpoint Management add-on allows organizations to automate patch management, monitor endpoint health, deploy software updates, track hardware and software inventory, and proactively manage vulnerabilities across connected devices. Security is a major focus of the platform, with features including end-to-end encryption, two-factor authentication, endpoint MFA, session audit logging, SOC 2 and SOC 3 certified infrastructure, and compliance with standards such as ISO/IEC 27001 and GDPR. The platform supports flexible licensing models for both remote workers needing access to work computers and IT teams managing large-scale support operations.