Best EMS Software for Twilio

NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle. Technical Architecture • Cloud-hosted SaaS — no on-premise servers, no local installation requirements • Native iOS and Android driver applications with offline-capable data sync • Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time • HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging • Integrated VoIP and SMS gateways Core Modules • Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle. • Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records. • Driver Mobile App — Native iOS and Android applications. • Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers, • Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.

TraxWorx, an affordable asset tracking program, is designed for EMS and Fire Departments. Modules include drug tracking, EMS checks and apparatus and equipment checkouts. They also integrate seamlessly with the vehicle and equipment logs, station supply ordering modules, and checkout forms. Our standard reports provide the information you need for making important decisions. Our dashboards put your information front-and-center so users can see what needs to change. All modules can be customized to suit your needs. Our alert system (SMS & Emails) will notify administrators and users when something is needed to be checked. Your staff will love the simplicity and speed of our forms. Our customer service is our strength. You can reach our programmers and support staff 24/7. No complicated pricing. No set-up fee.

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.