Best eCommerce Software for Force24

Red Technology is a UK-based ecommerce solutions provider and the developer of tradeit™, a cloud-hosted PaaS platform designed for complex B2B, retail, DTC and international commerce. Built for flexibility and scalability, tradeit™ enables organisations to launch new channels, replatform legacy systems and expand globally without compromise. Mid-market and enterprise businesses across manufacturing, distribution, retail and services use tradeit™ to manage multiple brands, regions and customer types in a single platform. Its mobile-first design ensures a seamless customer experience, while deep ERP and CRM integrations connect front-end and back-office operations. Core features include: Multi-site & multi-channel management from a single admin. Advanced B2B & B2C capabilities such as customer-specific pricing, catalogues and workflows. International commerce tools covering currencies, languages, taxation and fulfilment. Integrated CMS, PIM and marketing tools for promotions, loyalty schemes, subscriptions and email. Unified order and customer management with streamlined checkout, shipping and account services. The tradeit™ Mobile Application extends the platform with a branded, native-quality shopping experience for iOS and Android, deployed quickly via API. Rich in functionality, tradeit™ reduces reliance on third-party plug-ins, delivering greater stability, speed and scalability. Trusted by organisations with complex requirements, Red Technology helps clients drive conversions, strengthen mobile performance and achieve sustainable ecommerce growth.

Facebook stands as the biggest social networking platform globally. We develop technologies that enable individuals to engage with their friends and family, discover communities, and expand their businesses. Inspired by the remarkable ways in which people support one another during challenging times, we see examples ranging from fundraising efforts to lifesaving assistance shared in posts or through blood donation sign-ups. The Facebook app simplifies the process of connecting with loved ones and finding new acquaintances, thanks to features such as Groups, Watch, and Marketplace that cater to shared interests. These tools not only foster personal connections but also create opportunities for communal growth and support.

LiveChat is a robust customer service platform built to streamline communication for businesses. It unifies website chat, WhatsApp, Facebook Messenger, and Meta Suite into a single, high-efficiency dashboard, allowing teams to manage multi-channel support without increasing headcount. The platform focuses on operational efficiency through AI-powered features. The AI Copilot provides instant chat summaries, smart response suggestions, and grammar correction to maintain a professional tone. Technical features like "Sneak Peek" allow agents to see what users are typing in real-time before they hit send, significantly reducing Average Handle Time (AHT) and improving resolution speed. With a 5-minute setup and over 200 native integrations (including Shopify, WordPress, HubSpot, and Slack), LiveChat seamlessly integrates into any existing tech stack. For teams requiring custom workflows, it offers a robust API and webhooks. LiveChat provides the stability, security, and scalability needed to turn real-time conversations into measurable business growth.