Best eCommerce Search Software for Zendesk

Keyspider is a cloud-based enterprise search engine that provides accurate search results. Keyspider allows you to create your own custom website search without additional cost or time. Keyspider is able to understand the customer's needs and deliver the right results for their search queries. Websites can now enjoy better search results and more conversions. It aims to change the way customers navigate through customer websites using a search-as a-service that leaves no stone unturned. With tailored search, you can increase relevance across all mediums.

Algolia is an API platform for dynamic experiences that helps businesses maximize the speed of search and discovery, while solving the pain of relevance tuning through AI. Accessing the right piece of content on websites and apps has never been faster or more intuitive. Algolia Search is a powerful, fully hosted API that delivers content to users in milliseconds. Developers can customize the relevance of their user experience and get insights on how users interact with it. Algolia Recommend is a robust API that allows you to build unique product recommendations into any digital e-commerce experience.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Swiftype Site Search provides businesses and their customers a fast and flexible site search experience. Swiftype Site Search allows businesses to add a search function to their website. This will allow customers, readers, and followers to find highly relevant results. The solution can be tailored to meet the specific needs of a business, whether it's an online shop looking to increase conversion rates, or an online publication looking to boost engagement.

360deg relevancy across Websites, Ecommerce and Service. Every interaction, recommendation, search is made better. We help businesses deliver the experiences people want. The Coveo Relevance Cloud is the first step to relevant search. Self-optimizing AI allows you to harness the power of every click and query. You can deliver better experiences by noticing search relevance from Day 1. Then scale to full 360 degree relevance. Every query and click tells you what your customer wants. You'll be able to provide relevant product results and product and content recommendations that customers will want to 'add it to cart'. With AI-powered customer self service and AI-assisted agent answers, connect each customer to the most relevant answers quicker.

Bloomreach personalizes e-commerce. Its data engine unifies customer and product data in real-time so businesses can understand what customers want. By connecting this understanding to all channels, the ecommerce experience becomes limitless - reflecting a changing consumer as they shop. Loomi's AI for ecommerce is a powerful tool that creates new paths to purchase. Bloomreach's products include Engagement, a marketing-automation platform, Discovery, an ecommerce search solution, Content, a CMS without a user interface, and Clarity, AI powered conversational shopping. The company holds multiple AI patents, and it serves global brands such as Williams-Sonoma and Bosch.

Algonomy is powered with a proven real time customer data and analytics platform, and global retail expertise. You can now precisely integrate demand and supply, engage customers with contextually pertinent experiences throughout their lifecycle, and enable rapid time to market, resulting in immediate ROI for your company. The new digital world is based on decision-making, not data. Customers who are smart expect personalized engagement and deeper, more relevant experiences. Brands must be able to make immediate decisions to address what appear to be two competing goals: short-term conversion revenue and long-term lifetime values. Algonomy makes it easy to make this a reality. You can have AI-based actionability as well as deep domain-specific analytics. Algonomy was created by Manthan, a cloud analytics leader and RichRelevance, an experience personalization icon. This new combination gives retailers an immediate boost in digital competence.

Inbenta Semantic Search Engine's ability understand customer queries allows for more accurate results. The search engine is the most widely used self-service tool on websites, with 85% of sites using it. However, being able to provide the most relevant information could make the difference between a good and poor customer experience. Inbenta Search pulls data directly from your customer relationship tools such as Zendesk and Salesforce.com, as well as from other designated websites. The semantic Inbenta Search uses Inbenta Symbolic AI technology and Natural Language Processing technology to quickly understand customer questions and provide the most relevant answers. This will reduce support costs and help you save money. Inbenta Symbolic AI technology means there is no need to train data. This allows you to quickly deploy and use the Inbenta Search engine tool.

AI-driven, personalized prompts that engage visitors throughout their entire purchase journey. Beyond basic match with your customers' intent. Propose most relevant personalized experience. Connect your no-code AI agent with your order management software, reviews and search, as well as recommendations, to deliver a personalized CX. This will facilitate action throughout the shopper journey. Generative AI transforms the after-sales service by providing efficient and personalized customer service around-the-clock. It uses customer data to provide tailored solutions and anticipate issues for proactive support. This increases customer satisfaction and loyalty. Our AI personal agent uses advanced AI technology to provide safe, accurate answers for customer questions. This reduces your team's ticket volumes instantly.