Best Digital Employee Experience (DEX) Management Software for On-Premises of 2024

Goliath Performance Monitor is embedded intelligence and automation that enables IT professionals anticipate, troubleshoot and document end-user experience problems regardless of where they are located. It focuses on three main areas that are most likely to result in support tickets being opened: initiating a logon and the logon process. It also tracks in-session performance. Our technology is designed so that you are alerted to issues in end-user experience before they occur and, if they do, give you the data you need to quickly resolve them. Provide objective evidence in the form reports and historical metrics to support your decision to take corrective actions to prevent future problems. Goliath Performance Monitor gives you the most complete performance data to help you troubleshoot VDI environments. Administrators and support teams can now quickly identify the problem areas in the delivery infrastructure.

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

This is the fastest, easiest, most accurate way to see how your team interacts with their digital workplace. DEX Insight's app usage analytics will show you where your employees are spending their time. This will help you understand which tools are driving the most value to your business. To support data-driven decisions about your tech stack, collect sentiment from employees while they use any licensed or internal software application. Install DEX Insight on the background of your employees' devices and browsers in a matter of minutes. Soon, you will be able to see the sentiment, usage and return on any tool in your company's tech stack. Software is essential for our work. Most digital transformation efforts lead to bloated tech budgets that are full of waste and frustrated employees who have too many tools. We want to improve the relationships between teams and their technology in order to create a happier, more productive workforce.

OCI Application Performance Monitoring is a service that provides deep insight into the performance and allows DevOps professionals in order to quickly diagnose issues in order to provide consistent service. Organizations rely on their applications to support core business processes. Therefore, they need to take proactive steps in order to ensure that online customers have access to information and can complete transactions quickly. Customers have seen a 90% reduction in application performance issues using APM. This was possible with less effort and lower costs. APM is a reliable implementation of a distributed traceability system as a service. It allows devops teams to track every transaction (no sampling and no aggregation), of both new and older applications that run on OCI, on premises, or on other public cloud services. This service allows for effective monitoring of legacy, multi-tier legacy applications as well as microservices-based ones.

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

Login VSI helps organizations proactively manage the performance, capacity and cost of their virtual desktops and applications - traditional, hybrid, or in the cloud. Login Enterprise platform is 100% agentless and can be used in all major VDI and DaaS environments, including Citrix Virtual Apps and Desktops, VMware Horizon, and Microsoft Azure Virtual Desktop (AVD). With 360° proactive visibility, IT teams can plan and maintain successful digital workplaces with less cost and fewer disruptions.  

Workspace ONE is an intelligent digital workspace platform that allows you to securely deliver and manage apps on any device. Workspace ONE combines access control, multi-platform endpoint and application management into a single platform. It is available either as a cloud-based service or for on-premises deployment. Enterprises can maximize employee engagement and productivity with a personalized user experience and access to any app, on any device. Adopt a cloud-native, single solution for endpoint management - any device or use case. Eliminate silos, manage all device types and apps faster with fewer solutions and greater capabilities. Secure devices, users and data using conditional access, automated patches and configuration policies.

Workelevate, a DEX platform, provides end users with support for IT, Field Ops and HR related issues to enhance employee experience. It automates and delivers responses for IT Support questions with the help of Self-Servicing Conversational AI chatbot, Self-healing agent and a fully equipped admin console. Our DEX platform can integrate with ITSMs such as Service Now, BMC and Zoho Desk, Symphony Summit, and custom ITSMs. We can also integrate HRMS like Darwin Box, Ramco SAP Success Factors People Strong, and more. Our conversational chatbot is compatible with Google Workspace and Microsoft Teams. It also integrates seamlessly with Slack, WhatsApp, WhatsApp Messenger, and other leading browsers. We can customize our service for enterprise businesses who need onsite support. This includes Conversational AI, remote support, and onsite assistance. We recommend that smaller businesses take advantage of our 25+ years' experience and expertise in managing end-users.