Compare the Top End-User Computing (EUC) Software using the curated list below to find the Best End-User Computing (EUC) Software for your needs.

  • 1
    Goliath Performance Monitor Reviews
    Goliath Performance Monitor is embedded intelligence and automation that enables IT professionals anticipate, troubleshoot and document end-user experience problems regardless of where they are located. It focuses on three main areas that are most likely to result in support tickets being opened: initiating a logon and the logon process. It also tracks in-session performance. Our technology is designed so that you are alerted to issues in end-user experience before they occur and, if they do, give you the data you need to quickly resolve them. Provide objective evidence in the form reports and historical metrics to support your decision to take corrective actions to prevent future problems. Goliath Performance Monitor gives you the most complete performance data to help you troubleshoot VDI environments. Administrators and support teams can now quickly identify the problem areas in the delivery infrastructure.
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    Tanium Reviews
    The world's most important organizations are empowered to manage and protect mission-critical networks. Our data model is able to collect new, ad-hoc information on the fly in seconds. This allows customers, partners, and Tanium to quickly build capabilities on this extensible platform. Our unique architecture collects and distributes data to millions in seconds with no infrastructure. Allow decision-making right where data is generated: at the endpoint. Our agent uses minimal endpoint resources and bandwidth, while fitting on the firmware for the smallest chips. Tanium can expand your capabilities without expanding its footprint. Our platform is best demonstrated in action. This is how we have found customers can understand what we do. Tanium's CEO and co-founder Orion Hindawi will lead you through a keyboard tour to demonstrate the power of Tanium. Instantly track down every IT asset that you own.
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    Workgrid Reviews
    Add an experience layer to your digital workplace with Workgrid. Pull notifications, communications, and tasks from core systems into one unified experience accessible via mobile or desktop apps, or through a toolbar layered onto your intranet. Make it easier for employees to access timely, contextual information, and help them focus their attention on what really matters. Automate tasks and workflows, integrate with enterprise systems, and improve the digital employee experience with features like chatbot, microapps, and integrations. Create a digital workplace that is accessible wherever your team works, whether it is in an office, remotely, or a little bit of both. Learn more about how Workgrid can enhance your digital employee experience, request a demo today!
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    ControlUp Reviews
    Analyze, optimize and monitor the digital employee experience from VDI, applications, to physical endpoints. ControlUp Edge DX gives IT teams visibility and control over employees' endpoint devices. This allows them to collect any device metric that can be used to troubleshoot or remediate any digital experience issues. ControlUp Insights stores up to one year's worth of EUC environment data. This allows your team to see trends and provide a better digital experience for the future. ControlUp Scoutbees acts as an early warning system to detect problems with enterprise resources. It allows you to quickly identify problems and address them before they impact user productivity. You can also use it to power your work from anywhere.
  • 5
    Autonomous Digital Experience Management (ADEM) Reviews
    A digital experience management solution that integrates with Prisma SAE, including GlobalProtect and Prisma Access, allows you to optimize user experiences without having to install additional software or hardware. IT Teams must quickly identify and resolve issues throughout the service delivery chain, regardless of whether they are supporting employees at home or in the office. You can find the answer to any performance question for any user with ADEM, which is included with SASE. You can use the most comprehensive experience insights to pinpoint critical incidents and root causes. You have all the visibility you need to manage experience with correlated performance metrics across all endpoints and networks.
  • 6
    ThousandEyes Reviews
    Digital experience is the most important IT outcome. Digital experience is increasingly dependent on external services like cloud, SaaS, and the Internet that you don’t directly own or control. Although you may not be able to control all the infrastructure, you can still manage the user experience. Digital Experience Monitoring (DEM), a Gartner IT category, has been created to address the user experience, both human and machine, in every dependency, network or service, within or outside your company. DEM is a new category of IT monitoring that challenges traditional siloed tools for monitoring internal IT environments like network performance management (NPM), and application performance monitoring(APM). It looks at the entire digital journey, and how each part drives user actions. DEM bridges IT initiatives to business outcomes by focusing on digital experience as a whole. This includes revenue and customer satisfaction.
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    SysTrack Reviews

    SysTrack

    Lakeside Software

    Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.
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    Catchpoint Reviews

    Catchpoint

    Catchpoint Systems

    Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.
  • 9
    Stratusphere UX Reviews
    Liquidware's Stratusphere UX, the industry-leading solution for user experience monitoring and diagnosis, is from Liquidware. The solution is platform-independent and provides persistent visibility for users across platforms. It is crucial to be able to drill down into the workloads of users, machines, and applications in order to optimize the workspace and create an Applications Strategy. Stratusphere UX provides the most comprehensive set of metrics for any user experience monitoring software on the market. Our Work From Home page highlights key metrics that can assist in understanding productivity of remote workers. It also shows how end user computing resource bottlenecks can impact your staff.
  • 10
    ClusterSeven Reviews
    ClusterSeven Shadow IT manager gives you control over hidden spreadsheets and other data assets that could put your business at risk. Manage the sensitive, hidden spreadsheets, apps, and data assets that are not under IT's control. This can create risk. You can now quickly and efficiently take inventory of files that your organization relies on and monitor who is making changes. This will help you to meet compliance and audit requirements, and prevent potential problems from affecting your enterprise.
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    Nutanix Frame Reviews
    Users around the world can access virtual desktops and apps. Either in the cloud using AWS, Microsoft Azure, or Google Cloud Platform. Or on-premises using Nutanix AHV. Frame is a Desktop-as-a-Service solution (DaaS), that allows you to access your apps from any device and any location. In just minutes, you can create virtual workspaces for customers, partners, and your team. Frame is the only global, infrastructure-independent platform that allows you to easily roll out apps and desktops. Many critical applications still require Windows PCs, despite the rise of mobile and web. Frame lets you access your web and Windows apps from any browser. Your business will be simpler. Apps running in the cloud mean that your data is never left the secure datacenter. Once you are done with your work, the session ends and the virtual machine that you used is destroyed. This prevents unauthorized access and security breaches.
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    Workscope Reviews
    Monitor, map and improve your spreadsheets and end-user computing resources. Every spreadsheet process and every End-User Developed Application converts knowledge into code on a desktop. These files were previously managed only through a strict control system. Workscope allows you to automatically assess, govern, and manage these assets without compromising your people or technology.
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    Alluvio Aternity Digital Experience Management Reviews
    The Alluvio Aternity Digital Experience Management Platform provides AI-powered analytics, self-healing control, and customer satisfaction to increase employee productivity and customer satisfaction. It also helps to get to market quickly with high-quality apps, reduce the cost of IT operations, and minimize the risk of IT Transformation. Alluvio Aternity Digital Experience Management Platform provides business context to each end-user, application, and activity. This helps to improve productivity, reduce costs, and inform remediation. Alluvio Aternity provides the only complete digital experience for customers, employees, and business. You have visibility and self-healing for every cloud, SaaS or thick client in your portfolio. This can be done on any device. Simple, high-definition monitoring that is scalable and easy to deploy. It unifies APM visibility across end user, applications, networks, as well as the cloud-native ecosystem.
  • 14
    Centreon Reviews
    Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.
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    Login VSI Reviews
    Login VSI helps organizations proactively manage the performance, capacity and cost of their virtual desktops and applications - traditional, hybrid, or in the cloud. Login Enterprise platform is 100% agentless and can be used in all major VDI and DaaS environments, including Citrix Virtual Apps and Desktops, VMware Horizon, and Microsoft Azure Virtual Desktop (AVD). With 360° proactive visibility, IT teams can plan and maintain successful digital workplaces with less cost and fewer disruptions.  
  • 16
    CIMCON EUC Change Management Reviews
    Spreadsheets, models and Access databases are becoming more popular. Even if they are validated, any further changes to EUCs can lead to errors that expose your company to significant risk. EUC Insight Change Management monitors EUCs at high risk to alert on critical updates and implements flexible controls which reduce risk. Compare files and compare changes for spreadsheets, Access databases, macrocodes, and other formats. The smart audit trail allows you to focus on specific cells or areas in order to identify trends or changes with a high likelihood of error. EUC policies require specific controls. EUCI Change Management offers automated versioning, security and documentation with reporting to customize your procedures.
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    Nexthink Reviews
    Monitor and manage the Digital Employee Experience. IT can improve technology's ability engage, empower, and delight employees at work by keeping an eye on the digital employee experience. Your next move is crucial when IT is under pressure to make everything work. Get all the real-time information you need to prevent disruptions from happening. Cloud-native platform to manage digital employee experience. Nexthink Experience helps you identify and solve problems, automates responses and continuously improves employee experience.
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    NetMotion Reviews

    NetMotion

    NetMotion Software

    Only remote access solution that uses patented technologies to stabilize and enhance the network. Designed specifically for mobile workers and remote workers. Secure remote access is now possible in a smarter way. This protects users from potentially dangerous content and secures enterprise resources from unapproved access. Real-time dashboards provide deep insight into remote workers. Assess employee satisfaction, identify issues and take action to improve it. Your workforce is increasingly distributed and relying on the internet to do their work from anywhere. Security solutions must reflect today's new reality. They must offer zero trust at the edge and still meet the needs of today. You can get the best VPN and ZTNA on one platform. You can deploy it in any way you like, regardless of what OS or device mix you use.
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    VMware Workspace ONE Reviews
    VMware Workspace ONE is an intelligence-driven digital workspace platform that allows you to securely and securely distribute and manage any app from any device. Workspace ONE integrates access management, application management, and multi-platform endpoint administration into a single platform. It is available as a cloud-based service or as an on-premises deployment. Enterprises can maximize employee engagement and productivity through Workspace ONE. Employees have a personalized experience and day-one access to any app on any device. Integrate VMware Horizon Cloud and traditional VDI to transform published apps. This provides unparalleled simplicity, flexibility, speed, and scale at a lower price. The "multi-cloud" has a common control plane that allows you to design an architecture and cost model that meets your needs.
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    1E Reviews
    1E Platform helps IT teams improve end user experience and tighten security. It also reduces costs. IT Operations can be transformed from a cost center to a strategic enabler. Our platform includes 1E for Visibility, Control, and compliance, 1E Digital Experience Observability, and oneE for Service Desk Automation Solutions. Modern, automated, real time configuration and compliance for all IT estates. ServiceNow helps you reduce resolution times. By collecting, measuring, and then surfacing actionable feedback from end users, you can understand how they feel about their digital environment. You can troubleshoot faster, respond quickly in security incidents and threats, provide a better employee experience, and resolve issues in minutes, instead of hours. Automate common requests, eliminate tickets, and allow service desk agents to concentrate on high-value tasks. You can improve device stability and performance by analyzing software usage to identify what isn't being used.
  • 21
    Glassware Reviews
    Sphere 3D's Glassware2.0 platform is optimized for simplicity, flexibility, and scalability. It eliminates the complexity of designing, implementing and maintaining application hosting environments. This extends the benefits of secure, scalable server-based computing to everyone. Glassware 2.0 extends the life of applications by separating the application from the operating system. Glassware 2.0 can virtualize 16-32 and 64-bit Microsoft Windows apps* and deliver them with native functionality on most end user devices, including Chromebooks, Windows 10 clients and iPads, thin clients and tablets. Glassware 2.0 employs a container-based approach for application virtualization on servers. This is coupled with remote presentation capabilities to seamlessly deliver applications to end users computing devices. Glassware 2.0 is not hypervisor-based and does not require the installation of the host OS on the appliance (server).
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    Pivot Workplace Experience Reviews

    Pivot Workplace Experience

    Pivot Technology Services

    The term "Workplace" has been replaced by a digital world where employees can work for a set number of hours on enterprise data and tools. The connected world of today has allowed employees and organizations to share their knowledge outside of a set framework. Modern workplaces are going through a silent transformation. The traditional device-centric management model meant that employee productivity and work were limited to the PC. This led to a "locked-down" management model. Pivot Technology Services developed a Workplace Experience Transformation Framework to help organizations create and sustain a user-centric environment. Pivot assists organizations in transitioning from a device-centric support paradigm to one that is user-centric through personalized services, data analytics, and other means.
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    Nutanix VDI Reviews
    Nutanix VDI software is a complete stack that unifies your hybrid cloud infrastructure, including compute, storage, network and hypervisors in public and private clouds. Nutanix Cloud Platform integrates compute, virtualization storage, networking, security, and more. You can ensure consistency, security, scalability, and scalability whether you use the public cloud or your own cloud. Enterprise compliance is made easier with enhanced security offerings that prevent data theft and loss. To provide consistent access to apps and data, simplify your management at a predictable price. Standardizing flexible environments anywhere at any scale can deliver a delightful user experience. Match infrastructure consumption with End User Computing per user models. Calculate the total cost per user from top to bottom. You can deploy desktops and apps based on compliance requirements or performance requirements.
  • 24
    CIMCON Software Reviews
    CIMCON Software reduces the operational risks associated with EUC files. Non-compliance, cyber risks, and fraud are all possible risks. EUCs can include models, spreadsheets, Access databases, scripted apps using VBScript and R, Python, and self-service analytics tools like Tableau and QlikView. End-user computing applications (EUCs), such as Excel spreadsheets or scripts, are a key component of banks' day-to-day operations. They allow users to quickly react to changes in market conditions and regulations. They are essential for financial modeling, accounting, and compliance with regulatory requirements. CIMCON Software provides solutions to create an inventory of all EUCs within your organization, identify critical files, detect errors, provide a visual map showing data dependencies, and provide ongoing monitoring and control over your most important EUCs.

End-User Computing (EUC) Software Overview

End-user computing (EUC) software is a type of software that allows users to create and manage their own applications without having to rely on IT professionals or other technology experts. End-user computing allows organizations to give employees more control over their work, increasing productivity and efficiency.

End-user computing software typically includes a suite of tools for creating, updating, and managing various types of data, depending on the specific needs of the organization. These tools are often times included in enterprise resource planning (ERP) systems. ERP programs generally allow users to quickly access information from any number of different sources and integrate it into one convenient location. Additionally, they can help with standardization of processes throughout an organization's entire system which helps minimize errors and increase accuracy.

In order to maximize the usefulness of EUC software, organizations must ensure that all users have access to accurate training and support materials in order to properly use the tools available within their respective user interfaces. This allows end-users to customize their applications according to specific tasks or business needs without requiring extensive knowledge about programming languages or other technical aspects associated with software development. Furthermore, this type of self-service approach also helps organizations reduce operational costs by reducing the need for external consultants and specialized technicians in order to maintain their technology infrastructure.

Overall, EUC software can provide significant benefit for organizations by allowing them to empower their users while also minimizing overhead costs related to technology infrastructure upkeep and maintenance. Furthermore, it can provide a great deal of flexibility when it comes to customizing applications according to specific organizational requirements or tasks at hand as well as providing accurate and up-to-date data from multiple sources across an enterprise system which streamlines overall operations while helping promote efficiency throughout an entire organization’s database management structure.

What Are Some Reasons To Use End-User Computing (EUC) Software?

  1. EUC software helps to maximize employee efficiency and productivity since it provides custom tools that are tailored to the individual’s needs.
  2. It reduces requried training time since users do not need to spend time becoming familiar with complicated enterprise-level software as they would with traditional business applications.
  3. Improved customer service is another benefit of end-user computing software, as it enables employees to quickly provide solutions and answers for customers and partners in a timely manner.
  4. EUC also reduces IT burden, since users can create their own solutions without having to wait for IT departments or third-party vendors to build these solutions from scratch. This allows companies to be more agile in responding to customer requests and quickly adjust their processes accordingly.
  5. Furthermore, EUC solutions are cost effective due to the fact that they can be built at much lower costs compared than bespoke applications normally used by businesses; thus helping organizations better manage their budgets while still getting the functionality they require from their application infrastructure investments.
  6. End-user computing also increases the visibility of an organization’s data, since it makes data more accessible and easier to manage for employees. This helps to ensure that everyone in the organization is always ‘on the same page’ when it comes to important information and processes.
  7. Additionally, EUC solutions can help reduce operational costs by eliminating manual tasks such as paperwork processing. Automating administrative activities leads to cost savings and faster turnaround times on these types of jobs.
  8. Finally, EUC software provides scalability and future-proofing so companies do not have to worry about finding workarounds or replacing their current applications with a better version down the line when they decide they need more functionality or capabilities from their software infrastructure investments.

The Importance of End-User Computing (EUC) Software

End-user computing (EUC) software is an important part of many organizations' IT structure. EUC software enables organizations to increase productivity and streamline activities, giving employees the ability to solve problems independently. This allows them to focus on more strategic tasks instead of manual data-entry activities or wasting time completing mundane tasks manually.

EUC software helps users quickly analyze large amounts of data in useful ways that lead to better decisions. It also reduces the need for costly help desk support while allowing easier access to business intelligence tools. Data stored in a centralized repository can be accessed from multiple workstations, enabling seamless collaboration between colleagues and customers across different locations. In addition, with automated capabilities such as workflow automation, EUC applications help streamline processes like customer onboarding, expense approval approval process and much more on their own without requiring human intervention every step of the way.

Overall, EUC software makes a huge difference in an organization's day-to-day operations by providing efficient solutions that allow employees to get their job done faster and with high precision accuracy, thereby enabling businesses reduce costs and become more successful overall.

Features Provided by End-User Computing (EUC) Software

  1. User Interfaces: EUC software provides users with intuitive user interfaces that make it easy to access, manage, and use applications and data. This includes various graphical user interfaces (GUI) such as toolbars, menus, buttons, and windows. GUIs allow users to navigate through the program faster by clicking through different sections instead of typing commands.
  2. Application Bundles: EUC software provides a suite of applications bundled together so that users can work effectively on their projects without having to switch between multiple programs or platforms. This also simplifies system administration because all of the components are in one package rather than managing different programs separately.
  3. Security: End-user computing software is designed with robust security measures to protect against malicious threats and unauthorized access to the system's resources. Examples include authentication systems for controlling who can access sensitive information, encryption protocols for protecting data when transmitted over networks, and firewalls set up at strategic points on the system's infrastructure to prevent unwanted intrusion from outside sources.
  4. Deployment Strategies: The ability for end user computing software to be rolled out quickly is a key advantage for businesses using it in order to maximize efficiency savings and improve customer service timeframes when responding to requests made via web forms, etc. EUC software solutions provide various tools such as remote installation scripts which allow packages containing the necessary executables required by an application(s) or data store(s)to be installed automatically with just a few simple clicks or commands executed over a secure network connection resulting in improved deployment timescales within an organization as well as cost savings associated with not having personnel who have specific technical skills installing these types of products manually which would take significantly longer time periods overall if done this way instead compared with leveraging automated tools provided within an end-user computing solution suite.
  5. Platform Integration: Most end user computing applications are designed for compatibility across multiple platforms including Windows operating systems, Android devices, iOS devices, IBM AS400 servers, Mac computers, etc.; enabling organizations greater flexibly when expanding their computer infrastructures across multiple sites or locations due geographically dispersed employees located in different offices around the country. This allows companies more freedom when customizing their IT infrastructure while still being able to get optimum performance levels from individual pieces of hardware that may be running varying OS versions, etc.

Types of Users That Can Benefit From End-User Computing (EUC) Software

  • Business Professionals: End-user computing software can help business professionals become more efficient and organized by automating processes and streamlining communications.
  • Students: From note-taking to group collaboration, EUC software can provide students with the tools they need to get their academic tasks done quickly and easily.
  • Teachers: EUC software offers teachers many opportunities to engage their students in learning activities outside of the classroom. It also enables teachers to track student progress and create meaningful reports for school administrators.
  • Healthcare Professionals: With integrated medical records systems, patient portals, telemedicine technologies,and more, EUC can help healthcare providers communicate better with one another as well as with their patients.
  • Small Business Owners: EUC software offers small business owners an array of options for managing inventory, tracking customer data, and creating financial reports.
  • Financial Services Providers: From banking platforms to accounting applications and investment advice services, end-user computing software makes it easier for financial services providers to access real-time data about customer portfolios and transactions.
  • Homemakers & Caregivers: End-user computing tools such as grocery list apps or medication reminders can make life at home easier for homemakers or caregivers who are responsible for managing multiple tasks on a daily basis.
  • Sales & Marketing Professionals: EUC software provides sales and marketing professionals with powerful analytics tools for tracking customer data and generating reports. It can also help them better target potential customers.

How Much Does End-User Computing (EUC) Software Cost?

The cost of end-user computing (EUC) software can vary significantly depending on the type of product you are using, the size and complexity of your organization, and any additional features or services you may need. Generally speaking, however, budgeting for EUC software usually starts at around $50 per user per month for basic off-the-shelf solutions. This cost typically increases if you require more complex functionality or if you need to integrate with other existing applications. Additionally, some providers offer discounted prices for larger organizations that commit to a long-term contract. Customized solutions tend to be more expensive than off-the-shelf products, often starting at around $500 per user but could go much higher depending on your unique needs. When selecting an EUC solution it is important to factor in the total cost of ownership which includes items such as hardware and infrastructure requirements, support costs and training expenses which can add up over time and therefore influence the overall price tag significantly.

Risks To Be Aware of Regarding End-User Computing (EUC) Software

Risks associated with End-User Computing (EUC) software include:

  • Data Loss: Users may accidentally delete important files or information from the EUC system, leading to data loss.
  • Security Breaches: EUC systems can be vulnerable to external threats and malicious attacks, which can lead to security breaches that expose sensitive information.
  • Compatibility Issues: Different versions of EUC applications may not be compatible with one another, causing compatibility issues that could disrupt business operations.
  • Lack of Support: Many EUC solutions do not offer customer support, so users are left on their own if they need help troubleshooting an issue or resolving a problem.
  • Outdated Technology: Outdated technology can cause the system to become slow and hard to use, leading to user frustration and decreased productivity.

What Software Does End-User Computing (EUC) Software Integrate With?

EUC software can be integrated with various types of software, including system management programs, enterprise resource planning (ERP) software, customer relationship management (CRM) applications, analytics tools, collaboration technology and office productivity suites. System management programs provide administrators with the ability to control user access to hardware resources on their networks. ERP applications offer a comprehensive set of tools for managing all aspects of a business’s operations from finances to manufacturing processes. CRM applications help organizations better manage customer relationships by automating tasks such as sales tracking and marketing efforts. Analytics tools enable businesses to gather data from multiple sources and develop insights into customer activity or internal operations. Collaboration technologies allow users in different locations to work together in real-time over the internet while using applications like video conferencing and instant messaging services. Finally, office productivity suites are multi-faceted programs that include capabilities like document creation, spreadsheet editing and email functions among others which integrate easily with other EUC solutions.

What Are Some Questions To Ask When Considering End-User Computing (EUC) Software?

  1. What type of hardware is required for the system?
  2. Is the software compliant with any industry or government regulations?
  3. Is there a user-friendly interface to ensure that employees can learn and use the system effectively?
  4. Does this software integrate with other systems already in place within the organization?
  5. Are regular updates available and how frequently are they released?
  6. What features are available to increase user productivity and help streamline workflows?
  7. Is scalability provided, so if more users need to be added in the future, it’s possible without major disruption or additional costs?
  8. How much will implementation cost upfront, as well as ongoing maintenance expenses?
  9. How secure is the system? What measures have been taken to protect it against cyberattacks or data loss/corruption incidents?
  10. What kind of onboarding and ongoing training options are available for new users of EUC software at my company?