Best Customer Success Software in the Middle East

Kaizan uses conversational intelligence to highlight the health of clients and what will increase revenue. Client-centric teams are the future of relationship building. Kaizan's platform for client intelligence can guide your company in retaining and growing clients. Kaizan uses advanced language modeling and conversation intelligence to extract key tasks and actions that you'll require to enable client success. Kaizan populates your client work streams with summaries of conversations, next steps, risks and opportunities, and other information that helps the team retain and grow clients. Finally, a unbiased view into what's happening in your client portfolio. Stakeholder mapping plays a crucial role in managing client relationships. It helps businesses establish open communication channels and create a collaborative relationship. We share our tips for how to do it efficiently. Increase your revenue with these insights.

Lemon helps SaaS businesses improve cash flow and reduce customer churn up to 90%. Lemon is a simple checkout solution for small-to-medium-sized B2B software vendors that lets your customers retain the comfort of paying for software monthly whilst paying you for your annual plan up-front, instantly. It's easy to integrate Lemon into your payment stack: just add the Lemon widget on your payment pages, and we will do the rest. Lemon pays you your annual price in advance. Your customer pays us back monthly. It's not your problem if they stop paying. Receiving payment up-front helps reduce monthly churn. Lemon pays you instantly when your customers choose Lemon to pay.

You won't send your customers endless emails with attachments or spreadsheets. Instead, you will focus on creating value. Create widgets to include call recordings and documents, KPIs, contracts or task lists. Create hubs automatically that include tasks, written materials, videos, surveys, and more. Your CSMs spend the most time onboarding new users. They are often asked the same questions repeatedly. Create an automated onboarding experience that feels personal. Communication with customers is difficult because it takes place across so many channels and there is no single-source-of-truth. Customers are often reactive to the efforts of their CSMs, which results in a long onboarding process, and constant follow-ups to complete the necessary steps and master product.

Workorb AI is a future of work that will benefit customer-facing teams. It automates complex repetitive tasks, and improves sales, upsell, and service outcomes. We use Graph Large Language models to stitch together internal and external conversations in order to unravel multi-year B2B customer relations involving multiple people.

Gleen AI is a generative AI/ML that works with GPT-4 in order to maximize the accuracy of all generative AI answers. Your customers want action, not idle chatter. Gleen action chat bots can be configured in a way that they perform any action for your customer within the context of a generative AI conversation. Gleen AI can easily gather information from diverse sources, such as your help desk answers and community discussion boards. Gleen AI can be updated with just one click. Gleen AI crawls multiple sources of knowledge for your company in as little time as 2 hours. Gleen AI can be integrated with your help desk or deployed on your support channels. Gleen AI can be used to monitor consumer feedback, documentation inconsistencies, and update knowledge as the company grows. Use Gleen AI for greeting visitors, answering questions, and setting up appointments and demos.

ZapScale Customer Success Platform is the easiest platform to use. ZapScale empowers Customer success teams to monitor and manage customers effectively. ZapScale uses 150 data points from six data sources to give you a customer score that is accurate, evidence-based and conjecture-free. Automatic alerts and predictive analysis of churn allow you to identify customer pain points and solve them proactively. We can help you to ensure that your customers continue to benefit from your solution.

Drive any sales or Customer Success motion and adapt it for each role and team, from CSM to Manager to CxO. RevSetter allows you to create workflows that are tailored to your team, customers and revenue journey. There is finally a solution for your data challenges. It doesn't matter if the data is structured or unstructured, or if it's in your favorite database or tech. Integrate RevSetter seamlessly using our unique data models and see the results. Powered insights, workflows and automation. RevSetter's powerful solutions, including the CS Audit, give you a 360-degree view of each lead, customer and portfolio. RevSetter elevates and enhances your strategy, and transforms it into day-to-day, actionable activities and outcomes for your team. This leads to happier customers, increased retention, and accelerated business growth.

Subsets increases the lifetime value of subscription media by enabling teams to run AI retention experiments without engineering assistance. We analyze the factors that influence retention throughout your customer journey. We recommend retention strategies that are unique to each segment using explainable AI. By automating what works, you can eliminate the guesswork from flows. Connect directly to source systems or your data warehouse. Subsets platform allows business teams to take action. Orchestrate campaigns using the tools you love and know. Join successful subscription businesses who are using Subsets to automate customer retention with AI. Designed specifically for commercial teams and provides seamless integration. Understand what keeps subscribers engaged and run proactive retention flows.

Skalin's AI-powered Health Scores and powerful automation features help B2B SaaS better engage and grow their customer base with its 360deg views, AI-powered Health Scores and powerful automation capabilities. Skalin automatically pulls data about your customers from the tools that you already use, such as your SaaS, CRM, or workspace. View customer health data, product usage, emails and support requests at a glance. Our self-learning algorithms silently mine customer data to detect risky behaviors. Bye-bye to the cumbersome "if-then" rules. Our AI is ready to use from the first day without any setup. Identify customers that need your attention. Spend less time guessing, and more time helping customers. Use templates that are already built and tweak them to suit your needs. Stop team members from reinventing themselves and automate what needs to be done and when.

VENMATE is the all-in one platform that drives customer satisfaction, retention and growth. Gain a 360° view, anticipate customer needs and make every customer a champion. Gain deep insights on customer behavior and preferences in order to increase satisfaction and loyalty. Streamline customer success operations to improve efficiency and deliver exceptional experiences. Reduce customer churn while increasing upsell opportunities. VENMATE’s streamlined implementation and onboarding module will accelerate your time to value. Our platform will ensure you never lose track, using playbooks to provide an efficient and structured onboarding experience. Centralize customer data from different tools and help your Customer Success team document each interaction seamlessly with VENMATE. Guide your customers on their journey and collect valuable feedback to continually improve their experience.

Together, humans and agents can drive customer success. Create and customize autonomous AI agents that can support your employees and clients 24/7. An Agentforce Agent, a proactive autonomous application, provides specialized and always-on support for employees or customers. They are equipped with the business knowledge necessary to perform tasks in accordance with their specific role. Agentforce Service Agents communicate with customers in natural language, 24/7, across all channels. They are able to resolve cases quickly and accurately, as all answers are based on trusted data. Create your Service Agent in minutes with pre-built templates or customize quickly using low-code. Define clear security guidelines and when to seamlessly escalate the situation to human employees. Agentforce SDRs can answer questions about products, handle objects and book meetings with sales reps. They respond and act accurately, based on your business data.

Cisco Partners automates customer success management Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to: Calculate the customer success scores automatically Customers can simplify and scale their interactions according to their customized playbooks. Send customized Notifications and Alerts Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid Assure that the customer's business goals are achieved Follow the Cisco CX Advanced Specialization automation tools requirements Automated Cisco data feeds available, eliminating the need for manual uploads SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.

Ackee streamlines customer success workflows and helps you beat customer churn. Ackee provides valuable insights for your team to ensure success throughout the customer journey. Ackee's powerful data science platform provides the tools you need to provide outstanding customer value. Ackee integrations allow you to connect your data and access detailed account information, customer churn prediction, and health metrics. You can ditch Excel and no longer have to search for customer information. You will get key metrics and real-time notifications to keep your team up to date on major changes in customer activity. This will allow you to take steps to increase retention and improve adoption. Ackee automatically segments high-risk and active accounts based upon real customer activity. This allows you to create scalable workflows that focus on clients who need your attention most.

Relativity6 can help you understand and predict customer behavior. Find and keep your best customers. Cross-sell and up-sell at the right moment. Reduce monthly churn by 0.5% - 1% Relativity6's Knowledge Graph, a massive data store that contextualizes customer behavior outside of your internal data, is available. The Knowledge Graph is built upon a graph database that contains over 1.5TB of contextual information points. This helps overcome data sparsity issues and uneven data sampling. Relativity6's flexible, high-performance infrastructure allows your team to run experiments quickly and learn quickly without requiring a large upfront investment. Our algorithms are fast and can identify trends and insights quickly. They also run on large datasets, which is why our algorithms are so efficient. Too many Machine Learning and AI companies try to hide all their secrets behind the term "proprietary". No one knows your business better than yourself. Marvin was created as an open platform that allows you to easily collaborate with your data scientists.